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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
406 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 406 reviews

April 25, 2024

They communicated well. Every single step of the way. I didnt feel as if i was annoying them when talking to them - something that other local genesis dealers made me feel a More

by APNDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're truly grateful for your kind words and thrilled to hear about your positive experience with us! Communication is key, and we're delighted that you felt well-informed and supported every step of the way. Warm Regards, Michael Hill mhill@benzelbusch.com

April 25, 2024

Very professional and focused on costumer service! Cristopher was a pleasure to work with and willing to go the extra mile. More

by JOSEPHSCARPAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your wonderful feedback! We take great pride in delivering professional service and ensuring our customers receive the best experience possible. It's fantastic to hear that Christopher went the extra mile to assist you. Warm Regards, Michael Hill mhill@benzelbusch.com

April 25, 2024

Great service, and very friendly staff. My car was serviced very quickly and returned to me washed. More

by DAVIDNORMAN200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to hear about your positive experience with us! Providing great service and maintaining a friendly atmosphere are top priorities for our team. We understand the importance of efficiency, so we're glad to hear that your car was serviced quickly. Warm Regards, Michael Hill mhill@benzelbusch.com

April 24, 2024

Chris was very courteous and the whole team was very efficient. The concierge service promptly greeted me upon arrival, and the video made by the mechanic was very helpful. More

by willow1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that Chris and our team provided you with courteous service and made your visit efficient. Warm Regards, Michael Hill mhill@benzelbusch.com

April 23, 2024

Aggressive pricing and quick paperwork. Sales needs to spend more time on car features and customer More

by PAULHYMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us. We're thrilled to hear that you found our pricing competitive and our paperwork process efficient. We understand that getting to know your new car is important, and we appreciate your suggestion for our sales team to spend more time discussing car features with customers. Warm Regards, Michael Hill mhill@benzelbusch.com

April 20, 2024

Excellent service, very professional and friendly. Make you feel at home. Highly recommended. Type of great employees More

by santanahhg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us and that our team provided you with professional and friendly service. Creating a welcoming atmosphere where our customers feel at home is important to us, and we're glad we could achieve that during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

I brought my car in for service and Christopher Almanzar did an excellent job of informing me of the issues, the time involved, and providing a loaner on the spot due to the lengthy time needed for the serv More

by lawlucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that Christopher provided you with excellent service by keeping you informed about the issues, the expected time for service, and arranging a loaner vehicle promptly to accommodate the longer service duration. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

Brand new. Clean professional. Made me feel that really wanted to help me and please me More

by JKOZLOW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're delighted to hear that your visit to our dealership left such a positive impression. Creating a clean and professional environment is important to us, and we're glad it contributed to your satisfaction. Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

Profesional cordialy service, thankyou. Swift service. Technika level high knowlige and suppprtfor check up techniczna and financial. More

by WALERIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words and positive feedback! Warm Regards, Michael Hill mhill@benzelbusch.com

April 19, 2024

It was one of the most easiest servicing appointments. I have owned cars different cars but I am blown away by Genesis concierge service More

by jinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
Apr 22, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing appointment with us was one of the easiest you've ever had. Warm Regards, Michael Hill mhill@benzelbusch.com

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