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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
405 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 406 reviews
November 13, 2024
Extremely uninformed, and returned vehicle with damages that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it that were not upon pick up. When it was brought up, tried to make it seem that damages were there, but were unable to produce photos to prove it More
by JACKIEVILOMAR
Verified Customer
November 13, 2024
Exceptional service, friendly staff, smooth process, transparent pricing, great environment. No complaints. Grateful for the experience. transparent pricing, great environment. No complaints. Grateful for the experience. More
by GT
November 13, 2024
The last person I had at Englewood left, so I was assigned to John. He was responsive. assigned to John. He was responsive. More
by MARTHA.PAVAO
Employees Worked With
November 13, 2024
We used service on GV80, it was very smooth and easy transaction. We will use in the future also. transaction. We will use in the future also. More
by TUSHARBHATT1620
Employees Worked With
November 12, 2024
My service experience with both Genesis of Englewood and my service advisor Jason Morgan was excellent. my service advisor Jason Morgan was excellent. More
by MFRIEMAN
November 12, 2024
The service the dealer provided was good. Jason was helpful. I was upset with the return of the loaner. I work 6 days a week and use my company car. I dont think i drove the loaner 5 miles. A Jason was helpful. I was upset with the return of the loaner. I work 6 days a week and use my company car. I dont think i drove the loaner 5 miles. After the loaner was picked up, someone drove that car over the GW bridge and the dealer charged my credit card. More
by billh1955
Employees Worked With
November 12, 2024
It was easy to schedule the service appointment, Jason was very attentive and the car was ready ahead of schedule. was very attentive and the car was ready ahead of schedule. More
by KKITZIE
Employees Worked With
November 10, 2024
Great valet service. Friendly staff, clean building, very attentive staff ,kept me informed and offered additional services Friendly staff, clean building, very attentive staff ,kept me informed and offered additional services More
by MUGS586
Employees Worked With
November 09, 2024
I have purchased Mercedes-Benz from them in the past at their other dealership, and now with the Genesis store. Very good company to work with! their other dealership, and now with the Genesis store. Very good company to work with! More
by mjvisconti
November 09, 2024
Went to Englewood for my first GV80 oil change and the service and John were great. service and John were great. More
by DSPARK
Employees Worked With
