Genesis of Englewood powered by Benzel-Busch

informative, kind and helpful Staff are very kind, informative and attentive to requests. Professionals I must say. informative and attentive to requests. Professionals I must say. More

Staffs are Courteous and service action is promptly even though it was a walk in. though it was a walk in. More

Everyone there is professional and helpful. They keep you updated on the status of your car. They keep you updated on the status of your car. More

GENESIS of Englewood kept my car for two weeks while I was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was n was given a loaner. The work was finally completed but while at the dealership the car received a four inch scrape across two bodt panels. I was not told about it and photos had to be reviewed to confirm that I was telling the truth. I am awaiting notification of my body shop appointment for the dealer to repaint my bumper and whatever else is needed. This can happen, but the employee who did the damage was not honest for not reporting the large scrape and as far as the dealership is concerned, my service writer (nor NY other service employee) ever contacted me with any update throughout the entire two week period. As for contacting the dealership to speak to the service department advisor, he can never be reached and does not have a good track record of returning calls. In person, however, he is very friendly, but communicating with the Service Department is often a futile exercise. More

Berk Berkman is a true professional at what he does. ...He is knowledgeable about the cars that he sells and patient with the customers learning about all the new technology ...you tries very hard for t ...He is knowledgeable about the cars that he sells and patient with the customers learning about all the new technology ...you tries very hard for the customer to make that smooth transation. He is a great asset for your company... Met Jon towards the end of my transaction but always tried helping me with a smile and high caliber teaching skill. Both are fine examples of the people you need to have to build a successful company... Harry Bram 646 932 3214 Harry@bramcpa.com More

Prompt Respectful Performed all services as requested and additionally took care of additional requests without long drawn out conversations and additionally took care of additional requests without long drawn out conversations More

Very pleased with the service was glad they were able to get my Warranty part in and on and great having access to have had a longer vehicle during that time. This is now my service dealer of choice and def get my Warranty part in and on and great having access to have had a longer vehicle during that time. This is now my service dealer of choice and definitely recommend them. More

Very professional and kind in taking care of customers requests. Only not good experience is not to get response right away when I was expecting it. Tks requests. Only not good experience is not to get response right away when I was expecting it. Tks More

Ease of doing business and excellent service John was exceptional and went above and beyond to satisfy my needs exceptional and went above and beyond to satisfy my needs More

I really appreciate all the help you’ve given me . ...!? Your help really hit the spot… but why do you always make it so long ...!? Your help really hit the spot… but why do you always make it so long More