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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
406 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 406 reviews

July 21, 2024

Great communication , and service, had a wonderful experience, John was very accommodating and made it a smooth experience More

by BERNIE1718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our communication and service. We’re especially pleased that John’s accommodating approach contributed to a smooth experience for you. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Warm regards, Michael Hill mhill@benzelbusch.com

July 20, 2024

This dealership never disappoint. Dedicated to their work. They were true to their words. They are very reliable More

by rich2pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive feedback! We’re thrilled to hear that we consistently meet your expectations and that our dedication and reliability shine through. Warm regards, Michael Hill mhill@benzelbusch.com

July 19, 2024

Great dealership, bought my daughter’s car n she lives it. I usually go for oil change n maintenance n they provide a fantastic service More

by CASSSANDRAMEZA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that your daughter loves her new car and that you’ve consistently received fantastic service for your oil changes and maintenance. Warm regards, Michael Hill mhill@benzelbusch.com

July 04, 2024

From my first step in the door till delivery of my new GV70 and beyond I’ve been received excellent treatment regardless of how frivolous my questions or concerns were. I look forward to many years of the More

by LUPOINC
Recommend Dealer
Yes
Employees Worked With
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton, Neil , Neysha Ortiz
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you received excellent treatment from the moment you walked in until the delivery of your new GV70. We’re glad that all your questions and concerns were addressed to your satisfaction, and we’re excited to continue providing you with top-notch service for many years to come. Warm regards, Michael Hill mhill@benzelbusch.com

July 02, 2024

I have not been to this dealership physically because they have been good with valet drop off and pickup for my vehicle service. Overall the service is exceedingly better than the service rendered from H More

by Ed Stamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your valuable feedback! We’re pleased to hear that you’ve had a positive experience with our valet drop-off and pickup service, and that our service has exceeded your previous experiences. Warm regards, Michael Hill mhill@benzelbusch.com

June 23, 2024

Tamara made the process real easy and provided great customer service. Felt no salsey salesmanship tactics…just straight talk and follow through. More

by ROB.BAREA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if her name but she did all the financial paper work and definitely took great care of me
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that Tamara made the process easy and provided you with great customer service. We’re glad that you appreciated the straightforward approach and lack of sales tactics. Your satisfaction is our priority, and we’re pleased that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

June 23, 2024

Wonderful service from start to finish. A bit far for me but I will return again and again- they were great!! More

by PREVHEALTH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience from start to finish, even if our location is a bit of a drive for you. We’re grateful for your willingness to return and look forward to serving you again. If you need any further assistance or have any questions, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

June 22, 2024

Excellent service. I would recommend to anyone. Very kind staffs. Easy for making appointment. Ride was provided. After finish car was delivered to my office. More

by CTHOMASPARK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Report | Print
Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your excellent review! We’re delighted to hear that you had a positive experience with our service, and that our team’s kindness and the convenience of making an appointment met your expectations. It’s great to know that the ride service and car delivery to your office added to your satisfaction. Your recommendation means a lot to us. Warm regards, Michael Hill mhill@benzelbusch.com

June 20, 2024

This was my first service at this location and was very satisfied ergo, they sent video update of the service rendered. Was hoping they would cleanup the engine cover a bit. More

by deaconreid1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
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Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback and for choosing us for your first service! We’re glad to hear that you were satisfied with the service and appreciated the video update. We apologize for the oversight regarding the engine cover and will make sure to address this in future services. Your feedback helps us improve, and we’re committed to ensuring every detail meets your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

June 19, 2024

Welcoming people ,they listen & taken care exactly what I told them .Best thing is close to my house More

by yashayusharshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Report | Print
Jul 30, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re glad to hear that you found our team welcoming and attentive to your needs. It’s great to know that our proximity to your home is a convenient feature for you. Your satisfaction is important to us, and we’re pleased that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

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