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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

4.8
406 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 406 reviews

August 23, 2024

The environment and service is luxury level. Did not disappoint and perhaps one of the best dealerships ive been to. More

by C.BORJA8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot her name but she was a small girl with red shirt.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. Providing a luxury-level environment and service is our goal, and it’s great to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Terrific experience. I had an issue with my car but john went over what was the problem and booked me an appointment the following week. It was fixed within 2 hours at no More

by dannylui91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your wonderful experience! We’re delighted to hear that John provided such thorough and prompt service. It’s great to know your issue was resolved quickly and to your satisfaction. We’re looking forward to assisting you with all your future Genesis needs. If you need anything else, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

John was very helpful and kind. He did a great job with explaining to me what would go on during the servicing and helped me to feel comfortable throughout my visit. He was easy to More

by SUJAYKANWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that John made your visit comfortable and informative. We strive to ensure every customer feels well taken care of, and it's great to know that John exemplified this. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 22, 2024

Tamara was so helpful and made the process seamless. It was the best dealership experience I’ve had while test driving couple other cars. More

by JULIE_1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that Tamara made your experience seamless and stood out among other dealerships. Your satisfaction is our goal, and we’re thrilled we could provide such a positive experience. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car! Warm regards, Michael Hill mhill@benzelbusch.com

August 22, 2024

Jon Paul was great. He answered all my questions and was extremely courteous and knowledgeable. We listened to what my needs were and helped me choose well. Everyone thi More

by Reezee3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koyfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Sundar
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re thrilled to hear that Jon Paul and the entire team, including Steve, Matt, and Mario, were able to meet your needs and provide such a positive experience. Your satisfaction is our top priority, and we’re delighted that we could help you find the right vehicle. If you need anything else or have any further questions, don’t hesitate to reach out. Enjoy your new car! Warm regards, Michael Hill mhill@benzelbusch.com

August 21, 2024

Great service! Was really impressed by the performance of Tyler and Clint. Thanks and again appreciate all your help! More

by LEEJK514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Sundar, Tyler Higgins
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're thrilled to hear that Tyler and Clint made such a positive impression with their service. Your satisfaction is our top priority, and it's wonderful to know we were able to assist you effectively. If you need anything else in the future, don’t hesitate to reach out. Thanks again for your appreciation! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

I wish I didn't have to move to VA, I don't think I'll find a better supportive dealership. More

by BRN181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your kind words! We’re truly sorry to hear you’re moving away, but we’re honored to have had the opportunity to support you. If you ever find yourself back in the area, we’d be delighted to assist you again. Best of luck in Virginia, and if you need any help with your new dealership or have questions in the future, don’t hesitate to reach out. Safe travels! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

Jeff is Outstanding and made our transaction incredibly easy. Found the car online, he sent additional pics as requested. I asked him to personally look it over and it was exactly as described - car was pe More

by drenovationsllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Paparazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We’re thrilled to hear that Jeff, Matt, and Clinton provided you with such a seamless and positive experience. It’s great to know that everything from the car’s condition to the paperwork and additional packages was handled to your satisfaction. We appreciate your loyalty and are delighted to have earned your trust with your fourth Genesis purchase. Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

I was welcomed and taken care off as soon as possible, and was kept informed on the progress of my vehicle More

by TLOKMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re glad to hear that you were welcomed warmly and that we took good care of you and your vehicle. It’s great to know that you were kept informed throughout the process. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 19, 2024

Excellent customer service, courteous and friendly. The representative provided me with loaner vechicle for duration of my vehicle repairs More

by Axel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re delighted to hear that you received excellent customer service and that our team was both courteous and friendly. We’re glad the loaner vehicle was helpful during your repairs. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

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