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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
535 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 535 reviews
January 28, 2025
My genesis returned from with 97miles during my 5k check ,along with a toll from mass., also it was driven to a funeral home in longisland. Shall I continue? ,along with a toll from mass., also it was driven to a funeral home in longisland. Shall I continue? More
by MITCHELLSYARD
Verified CustomerEmployees Worked With
January 28, 2025
Easy to deal with. Facility is clean. They are organized and on time. John is professional and a pleasure to work with. Facility is clean. They are organized and on time. John is professional and a pleasure to work with. More
by mwertenteil
Employees Worked With
January 28, 2025
Jason was very good at explaining the nature of the service and keeping me appraised with respect to completion time. He clearly has the customer's best interest in mind and I am happy to have found s service and keeping me appraised with respect to completion time. He clearly has the customer's best interest in mind and I am happy to have found someone I trust in a service department. More
by SKTAYLOR10
Employees Worked With
January 27, 2025
I was expected on arrival , explained everything clearly, kept informed during service and delivered when promised. kept informed during service and delivered when promised. More
by BMW4
January 27, 2025
John was professional, knowledgeable and accommodating in my service visit. Also the loaner car process was direct and simplified, and Karen was very helpful. A far superior experience than the former Mahwah my service visit. Also the loaner car process was direct and simplified, and Karen was very helpful. A far superior experience than the former Mahwah dealership. One suggestion, though it would be nice to have a comparable car to the one you’re having serviced as a loaner More
by JWBLOOM14
Employees Worked With
Other Employees :
FYI, not sure who the other individuals listed above are, John was the only one I dealt with above with the visit was satisfactory in every regard
January 26, 2025
Very accommodating. Provided a loaner car, kept me updated all along as to the status of my car. Car was cleaned very well when returned Provided a loaner car, kept me updated all along as to the status of my car. Car was cleaned very well when returned More
by StuartH
Employees Worked With
January 26, 2025
Dealership had car for over a month. 2 days after getting car same issue happened. 2 days after getting car same issue happened. More
by SARAHFRANCO1
Employees Worked With
January 24, 2025
Staff were friendly and knowledgeable. We had a great car buying experience. I highly recommend. We had a great car buying experience. I highly recommend. More
by PD
January 24, 2025
Very responsive and professional I would recommend the dealership and Tamara was terrific! The car is great, too! dealership and Tamara was terrific! The car is great, too! More
by ellena222
Employees Worked With
January 24, 2025
Excellent buying experience. Zero pressure environment. Excellent sales and finance staff. Whole process was very smooth Zero pressure environment. Excellent sales and finance staff. Whole process was very smooth More
by BIJUVP
Employees Worked With
Other Employees :
Tamara
