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Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
442 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 442 reviews
December 19, 2024
John is very helpful and nice. Service was completed timely as I showed up without an appointment. I highly recommend this dealership. Service was completed timely as I showed up without an appointment. I highly recommend this dealership. More
by Joe R
Verified CustomerEmployees Worked With
December 19, 2024
The oil change took way too long. I could get my knee replaced faster than getting my oil changed I could get my knee replaced faster than getting my oil changed More
by ydinoshi
Employees Worked With
December 19, 2024
Excellent service and care very attentive and courteous. Did the job well and fast .would use them again Did the job well and fast .would use them again More
by RBRENNER16
Employees Worked With
December 19, 2024
The staff were all very personable and polite From time he valet , receptionest ,sales to finance . I will recommend in high regards he valet , receptionest ,sales to finance . I will recommend in high regards More
by RDIMMERLING1
December 19, 2024
Only three reasons why I am happy with BB : 1)! Miss Kelly , 2) Jason M. & 3) Christian. Miss Kelly , 2) Jason M. & 3) Christian. More
by MROBERTS1010
December 17, 2024
Very professional and thorough. John and his team ensured that my car was well taken care of. I will be revisiting them for any future service needs! John and his team ensured that my car was well taken care of. I will be revisiting them for any future service needs! More
by koron_sands
December 16, 2024
Zero follow up. Not truthful. The service manager and Jason agreed that the fuel door was t be replaced as a warranty repair. No follow up to that agreement, even th Not truthful. The service manager and Jason agreed that the fuel door was t be replaced as a warranty repair. No follow up to that agreement, even though I sent numerous emails and text messages. More
by cjc123567
Employees Worked With
December 15, 2024
I had a really good experience at the dealer until the service was complete. It took more than one hour between the time Jason told me that the work was finished and the time my car was returned to me. Th service was complete. It took more than one hour between the time Jason told me that the work was finished and the time my car was returned to me. The unacceptable delay was unexplained as I continued to wait for the car. I watched guest after guest enter and leave the dealership before I finally got my car. More
by SAHEBRON
Employees Worked With
December 15, 2024
Everyone was helpful and made it a smooth and painless experience. They did a good job. experience. They did a good job. More
by KJCLERKN
Employees Worked With
December 15, 2024
Everyone especially Jon Paul at the dealership was extremely helpful even though I was not the easiest to deal with. extremely helpful even though I was not the easiest to deal with. More
by JAMIE.HAVIARIS
