Genesis Of Kansas City

The experience was good. Adam was very knowledgeable and the paperwork went smoothly. I did not feel like my vehicle was a clean as it should be. The inside windows were n Adam was very knowledgeable and the paperwork went smoothly. I did not feel like my vehicle was a clean as it should be. The inside windows were not very clean. The carpet was not vacuumed very well. There are stickers on all four tires that should have been removed. The detailing team did not do a great job. More

Great experience with a clean and welcoming atmosphere. We were greeted as soon as we walked in and teamed up with Peter. He was amazing to work with and very knowledgeable about the GV80 coupe we purchase We were greeted as soon as we walked in and teamed up with Peter. He was amazing to work with and very knowledgeable about the GV80 coupe we purchased. After signing he spent over half an hour explaining and going through all the technology with my wife and I to get us more equated with the new vehicle. Thank you very much for a memorable experience! More

Right place, right time, right service, great customer service and a little box of chocolates when you pick your vehicle up! service and a little box of chocolates when you pick your vehicle up! More

Everyone I spoke to at the dealership was very courteous and professional. I’ll definitely be back to have my vehicle serviced. and professional. I’ll definitely be back to have my vehicle serviced. More

Liked automated updates. Waiting area comfortable and appreciated snacks! Checking process was quick and efficient Waiting area comfortable and appreciated snacks! Checking process was quick and efficient More

And dealing with the service department today, I found Antonio to be extremely helpful and helping me understand the technology and operating my Genesis. He had knowledge, and was able to spend individual Antonio to be extremely helpful and helping me understand the technology and operating my Genesis. He had knowledge, and was able to spend individual time with me and explaining how to properly use the technology and resetting up the system for me . He was professional and respectful at all times and assured me that they would be available in the future if I had any more issues or needed more help. It was a pleasure working with them. More

Very friendly and knowledgeable staff who enjoy helping folks discover the value, comfort and technology built into the Genesis line of cars. folks discover the value, comfort and technology built into the Genesis line of cars. More

Took care of the issue in a timely manner & was very professional to deal with! professional to deal with! More

Charlie and mustapha were so friendly and helpful. They made it so easy and seamless to purchase a car! They made it so easy and seamless to purchase a car! More

The service department was very efficient and courteous. My only complaint was that a problem that should have been fixed while in the service was not, which meant another trip in to fix it. However they im My only complaint was that a problem that should have been fixed while in the service was not, which meant another trip in to fix it. However they immediately offered a valet pick up to bring the car back which was very helpful. More