Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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169 Reviews of Gene's Chrysler Dodge Jeep RAM
Decent Dealership! I dealt without Genes and these two for quite a while trying to get my complicated deal done in the best way possible. The two sales members I dealt w I dealt without Genes and these two for quite a while trying to get my complicated deal done in the best way possible. The two sales members I dealt with are very receptive, helpful, hard working and very knowledgeable on the product. Would definitely recommend these two sales guys to anyone if interested in anything new or used. More
Friendly,Knowledgeable,competent,patient, Sarah & Victor Every five years Ram has a makeover and I wanted to check it out with no intention of buying. Sarah was on the lot and came over to my truck to see m Every five years Ram has a makeover and I wanted to check it out with no intention of buying. Sarah was on the lot and came over to my truck to see my dog. We started talking about what’s new and different for 2019 and I decided to look at a few models and drove them. In the next few weeks I did my research and took a test drive again in several different models with Victor has Sarah was out of town during the Christmas and New Year holidays. I finally decided that if the numbers were right I would purchase a new Ram truck and trade in my 2014 Ram And I did just that and drove my new truck on 12-31-2018 More
No hassle Friendly people with no hassle. Gave me a price on several vehicles right away without any drama or sales pitches. Made the whole experience very easy Friendly people with no hassle. Gave me a price on several vehicles right away without any drama or sales pitches. Made the whole experience very easy. More
New Truck Thank you Stephen for another great experience! Your help and patience very appreciated! He assisted me find the vehicle that I needed to meet my ne Thank you Stephen for another great experience! Your help and patience very appreciated! He assisted me find the vehicle that I needed to meet my needs, explaining the features and benefits of each until I found the one that fit the mold. More
Thank you for an excellent Experience! What a fantastic customer service team at Gene's! Thank you to all who helped me! The team: Stephen, Adam, Theresa, & Sandra. Be very proud of thi What a fantastic customer service team at Gene's! Thank you to all who helped me! The team: Stephen, Adam, Theresa, & Sandra. Be very proud of this team Gene's! They are truly committed to helping their customers and presenting solutions to the customer's concerns! More
Looking in buying a new car! Went to dealership and test drove a new Jeep Cherokee, was extremely pleased by the way I was treated. Stephen is an exemplary sales person, and ex Went to dealership and test drove a new Jeep Cherokee, was extremely pleased by the way I was treated. Stephen is an exemplary sales person, and explained everything about the new car, he also informed me about possible financing options. Would recommend him as a salesperson anytime.! More
Great customer service. Did a great job to get me in the truck I wanted. Went the extra mile! Thank you so much!! Stephen Fidler did a great job. Did a great job to get me in the truck I wanted. Went the extra mile! Thank you so much!! Stephen Fidler did a great job. More
Terrible customer service, thanks Jason. Absolute terrible customer service. I've taken my vehicle in two days attempting to buy tires and have them mounted and balanced and they sat around w Absolute terrible customer service. I've taken my vehicle in two days attempting to buy tires and have them mounted and balanced and they sat around with their thumbs in their a.... and didn't get the job done. When confronted, Jason (the service rep) was extremely rude and offered no help but an empty promise of getting it done the next day by closing. I would not recommend spending any time or money there. Completely unprofessional and unhonest. More
Rude and overpriced Male service-salesman on 9-28-17 lunchtime was rude and demeaning in his comments.i asked if he could match prices of other local dealers..he said sou Male service-salesman on 9-28-17 lunchtime was rude and demeaning in his comments.i asked if he could match prices of other local dealers..he said sounds like you are not going to be doing business with us anyways..i was simply inquiring about pricing and responding to a "winning" flyer in the mail with buyback offer. I was not rude and stated I had a good sense of humor in regards to the "non-winner" scratch off..I never got to look at pricing of what was on lot so I went out in pouring rain and looked myself before leaving. More
Thiefs. Lying thiefs. This company refuses to provide the carfax on any vehicle. Not only that, but in the state of Alaska they are legally required to give you a Damage Di This company refuses to provide the carfax on any vehicle. Not only that, but in the state of Alaska they are legally required to give you a Damage Disclosure on any vehicle that's been damaged, which these people do not. Which is illegal. Then when you call them on their funny business you get told to F&$k off over the phone by the manager. More