Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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169 Reviews of Gene's Chrysler Dodge Jeep RAM
2017 Jeep Andre worked hard for us and gave us plenty of options to help us pick out our new Jeep, which we love! Glad we were able to stay local and help out Andre worked hard for us and gave us plenty of options to help us pick out our new Jeep, which we love! Glad we were able to stay local and help out our community. More
Great Would work with them again was a great experience got exactly what I was looking for. Didn't feel pressured to get into a vechile just for a sale Would work with them again was a great experience got exactly what I was looking for. Didn't feel pressured to get into a vechile just for a sale More
Awesome and Speedy experience no BS. Awesome... Andre didn't b.s. me, I need it a vehicle and he got me what I was looking for...didn't hide for 30 minutes at the time like other dealers. Awesome... Andre didn't b.s. me, I need it a vehicle and he got me what I was looking for...didn't hide for 30 minutes at the time like other dealers...he was very professional and got me square away in no time....Thanks... More
Excellent service with no pressure. Ashley was very comfortable to work with. She was knowledgeable, patient and dedicated to helping me find and get the right car. I would recommend her Ashley was very comfortable to work with. She was knowledgeable, patient and dedicated to helping me find and get the right car. I would recommend her to anyone. More
Wonderful place! This dealership has a lovely and friendly atmosphere. They didn't pressure us into buying a new vehicle which we absolutely loved! Found a great truck This dealership has a lovely and friendly atmosphere. They didn't pressure us into buying a new vehicle which we absolutely loved! Found a great truck and our salesman Chad Lomax worked us up a great deal! Thank you! More
Gena Thompson is a wonderful and very helpful sales person. she checks in on you and makes sure everything is what you want and need. Gena takes the hassle out of is a wonderful and very helpful sales person. she checks in on you and makes sure everything is what you want and need. Gena takes the hassle out of car buying 😇 More
Repair Took my 2016 jeep wrangler in for the passenger side door lock falling off around end of October service desk was quick to help with issue go to pick Took my 2016 jeep wrangler in for the passenger side door lock falling off around end of October service desk was quick to help with issue go to pick up my jeep to be told about a recall that they must order parts for and have to order parts to fix the door. A month later is next appt they have my jeep from 730am-6pm to call me & tell me they don't have the right parts to fix it so reschedule appt for the 13th of Dec get a call the day prior parts haven't arrived rescheduled for 20 Dec take truck in 730am to get a phone call at 530 pm that parts are still missing for the repair of my door. Last time I ever bring my vehicle to that garbage service department More
Buying new Jeep I am totally impressed with Stephen and Teresa at Gene's. They made us feel so welcomed. Answered all our questions and worked an amazing deal for us I am totally impressed with Stephen and Teresa at Gene's. They made us feel so welcomed. Answered all our questions and worked an amazing deal for us. I love my new jeep. Thank you. Thank you. Merry Christmas and Happy New Year. 🎄??😎 More
Auto and service Bad service and a lot of lies thrown around. I had warranty on one of the parts, but they brazenly claimed that it wasn't covered. Technician waited s Bad service and a lot of lies thrown around. I had warranty on one of the parts, but they brazenly claimed that it wasn't covered. Technician waited several hours to approach the front office regarding our parts coverage through our insurance (because he didn't want to "waste" his time and not get paid). And had left our car un-tended to or even informing us of the issue. It was only when we had approached them that we had found out about the status of our vehicle, it turns out, the front office was completely baffled as us. We wanted to cancel when the technician said it would take an hour and half to get the parts installed and added "but whatever, they can cancel". We proceeded with getting it fixed under the impression that this time it would be finished within the time frame or was originally supposed to take. An hour and forty five minutes into our waiting time, we were informed that there was q major issue with an extra part that needed to be replaced ASAP. We were at the dealer two weeks prior to our appointment, and had nothing said or shown in our paperwork that this was a crucial replacement that had to be done. It negligence on the part of their technician to not document and report such a finding. The consequences for not getting it repaired can lead to an accident. Giving a repair shop your vehicle is basically trusting them with your life as well as those in it. More
Exceptional fortitude to customer We Would purchase again. The sales representative was very knowledgeable and personable. He made the buying process fairly painless and helped me see We Would purchase again. The sales representative was very knowledgeable and personable. He made the buying process fairly painless and helped me see what all my options were. He even took time after the sale was finalized to show me how to use the pick-up's special features and where the important information is in the getting to know your pick-up manual. More