Gay Family Kia - Service Center

Nothing as promised After a three week advanced appointment for a 2 hour estimated repair turned into over 5 hours of waiting and a 2.5 hour wait on a promised shuttle t After a three week advanced appointment for a 2 hour estimated repair turned into over 5 hours of waiting and a 2.5 hour wait on a promised shuttle to the shopping center just 2 miles away. So we declined when told it would be another hour til car was done ...2.5 hours later we're told only 15 minutes more....OMG this is the worst expierence ever...empty coffee pot, no snacks and waiting for people to go and get back from lunch had to reschedule our lunch plans and work day ...just very frustrating when people don't do as promised or respect your time...I'll find another Kia dealer to get my business. More

Service on my Kia Optima Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need . Took my Kia Optima 2 weeks ago very satisfied with their service so far the best Kia dealership I have gone to took care of my need . More

Oil change Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience Took my car in for an oil change and tire rotation. Hey were very fast and efficient. Thank you KIA. It was a wonderful experience More

Excellent Service!! Recently went in for service and what can I say service was great!! Thanks for making things go smooth and fast. Keep up the excellent work. Recently went in for service and what can I say service was great!! Thanks for making things go smooth and fast. Keep up the excellent work. More

Awesome Excellent service. They provided car while I was waiting for my Kia Sorento to be serviced. Definitely, I would recommend to everybody. They are re Excellent service. They provided car while I was waiting for my Kia Sorento to be serviced. Definitely, I would recommend to everybody. They are really professional. More

Great service What a great dealership/service department. You are in and out in no time at all and the price is right! I would recommend this service department t What a great dealership/service department. You are in and out in no time at all and the price is right! I would recommend this service department to any of my friends. More

Tire & Oil changes They did great jobs for my KIA Soul. I really do not know anything about car, but they tried to explain what problems they found and what they can do They did great jobs for my KIA Soul. I really do not know anything about car, but they tried to explain what problems they found and what they can do for me very well. Great place for a car maintenance. More

good service I've only ever went there to get my oil changed and the people are friendly and I've had no problems. I would highly recommend Kia and using their se I've only ever went there to get my oil changed and the people are friendly and I've had no problems. I would highly recommend Kia and using their service department More

Great service I took my Kia Sportage in for an oil change and the service folks were very nice. The service was performed well and the process was painless. Great j I took my Kia Sportage in for an oil change and the service folks were very nice. The service was performed well and the process was painless. Great job! More

Great Service Department Took my Kia Sorento in for a schedule maintenance and the service staff was courteous and helpful. I was kept informed of the service that was being Took my Kia Sorento in for a schedule maintenance and the service staff was courteous and helpful. I was kept informed of the service that was being performed on my vehicle and the time that it would take. The waiting area was nice and clean, there was Wi-Fi and even snacks. My service experience was great. More