Gay Family Kia - Service Center

Billy made the process as painless as possible. He made sure to get us a great loaner car in the meantime and kept us well informed throughout the process, something our previous rep failed to do. He made sure to get us a great loaner car in the meantime and kept us well informed throughout the process, something our previous rep failed to do. Billy earns 5 stars for fixing our problem and having a great attitude throughout. More

Billy and Brad were extremely helpful they were timely. That showed concern about all the problems I had with my car That showed concern about all the problems I had with my car More

Came in for recalls. I was told parts were in stock. Sat there and waited for over 2 hours only to be told they didn’t have the parts and that I would need to come back. I was told parts were in stock. Sat there and waited for over 2 hours only to be told they didn’t have the parts and that I would need to come back. More

Courteous and timely service. No complaints. That's all I can think of. Enjoyed my visit. No complaints. That's all I can think of. Enjoyed my visit. More

The people are always friendly and helpful. They take care of what I need in a short amount of time. The place is always clean. They have a place for children to play. They take care of what I need in a short amount of time. The place is always clean. They have a place for children to play. More

Very nice and kept me informed. Good job and quick got everything i needed done in a timely matter. Good job and quick got everything i needed done in a timely matter. More

I have used Kaye Family Kia since 2015 and I have never been disappointed with their quality, courtesy, professionalism, or the timely manner in which they get things done. Their techs evaluate your vehicl been disappointed with their quality, courtesy, professionalism, or the timely manner in which they get things done. Their techs evaluate your vehicle needs and explain things clearly. You will know your cost upfront. More

Great service and friendly staff Service was fast and done correctly the first time great service every time I have taken in for service again Great Job done correctly the first time great service every time I have taken in for service again Great Job More

John my service writer is amazing. Personable and honest. I’ve been an exclusive customer of Kia since 2011. From my optima to my stinger, Kia always comes through. Personable and honest. I’ve been an exclusive customer of Kia since 2011. From my optima to my stinger, Kia always comes through. More

Service is inconsistent. Service managers are selective on the vehicle they send for service first. Service managers are selective on the vehicle they send for service first. More