Gay Family Kia

They do a great job! The service department has great customer service and they communicate well with customers. The service department has great customer service and they communicate well with customers. More

Very friendly service. Had a great experience and would highly recommend your dealership. 5 stars. Had a great experience and would highly recommend your dealership. 5 stars. More

My car has more problems than before I brought it to your shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my c shop. After almost 3 months in your shop, costing over $3,000, my car is now unpredictable and unreliable. I REGRET trusting your mechanics with my car. I've asked for an itemized statement of all work done, including the recall work, and only received information about the suspension work I had fixed and seat heater that I did not have fixed. I did not receive any information about the main battery other than an inaccurate statement I gave to you about the problems with the battery/milage. I truly believe that I paid over $3,000 for y'all to ruined my car. I'm beyond upset and now I'm screwed because I still owe over $10,000 for my car that is no longer reliable or functioning properly. I wish y'all would just put it back to how it was before y'all touched it. I was only getting about 45-50 miles per full charge but I was able to drive all of those miles. Now the car shows that I get close to 100 miles a charge yet the miles drop 3 times faster and a turtle light pops on and slows me down while showing "Limited Power" on the dash. After full charge it showed 96 miles available. It used 70.3 miles to drive only 25.7 miles with an average of 19 mph. Like I said, I truly believe that y'all ruined my car after having it for almost 3 months. More

Came in for service and was out in less than an hour. I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little wor I took my computer to get sum work done, free WiFi and desks set up in the waiting room.. With the time crunch for the holiday week, got a little work done, and got on the road early than expected. Thanks! More

Sales person was very helpful through the entire process. Made the entire transaction relatively painless. Made the entire transaction relatively painless. More

Easy to work with and buy from. Happy with our experience and our pretty new car! Mike was helpful, incredibly knowledgeable and informative, and helped us through the purchasing pr Happy with our experience and our pretty new car! Mike was helpful, incredibly knowledgeable and informative, and helped us through the purchasing process. More

The customer service and customer service area were professional and they were kind and helpful. professional and they were kind and helpful. More

Traded in my Honda and purchased my first Kia (Sportage Hybrid SX-Prestige) yesterday. Thank you, Mike, for being helpful and informative. Thank you, Ruben, for closing us out and making sure we were good Hybrid SX-Prestige) yesterday. Thank you, Mike, for being helpful and informative. Thank you, Ruben, for closing us out and making sure we were good to go. Overall, we had a good experience and would recommend this dealership to anyone interested in Kia. More

Thank you for the best car buying experience. Hunter made the long and arduous day pleasant. Thank you Hunter! Hunter made the long and arduous day pleasant. Thank you Hunter! More

Today my husband and I had a fantastic experience at Gay Family Auto. Mike Dotson was incredibly helpful, knowledgeable, and went above and beyond to ensure we got the perfect car for our needs , making Gay Family Auto. Mike Dotson was incredibly helpful, knowledgeable, and went above and beyond to ensure we got the perfect car for our needs , making a smart purchase. He patiently answered all our questions, explained features clearly, and made the whole process smooth and enjoyable. We highly recommend this dealership and Mike to anyone looking for a new car. We are so happy. Also, Gerardo, the finance guy was excellent too. Thank you guys. More