
Gates Toyota
South Bend, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
Another great experience at Gates Toyota! I great appreciate the thoroughness and sincerity of all that we work with at Gates Toyota whenever we are buying a car. Joel Gates, Scott Blackford, I great appreciate the thoroughness and sincerity of all that we work with at Gates Toyota whenever we are buying a car. Joel Gates, Scott Blackford, and Trent Jackson always take time to meet with my wife and me to make sure we understand everything about the vehicle. They make buying a car from the dealership a pure pleasure! More
Great selection, better salesman Chris Johnson really cared about getting me into the right vehicle for the right price, I would definitely recommend working with him to anybody. Yay. Chris Johnson really cared about getting me into the right vehicle for the right price, I would definitely recommend working with him to anybody. Yay. More
Salesman Great ! Upper management (Scott) not so much My salesman Christopher Johnson was professional, respectful and concerned with our needs for the car we wanted and did everything possible to close t My salesman Christopher Johnson was professional, respectful and concerned with our needs for the car we wanted and did everything possible to close the deal. On the other hand Scott (Manager) pushed us out the door without a sale by being demeaning, disrespectful and loud. we ended up coming back and purchasing this vehicle because of Christopher’s professionalism. He built a rapport with us, probed and found our needs and closed out with the vehicle we wanted and needed. Thanks Chris !! As for the manager Scott, you need some PSS training (Professional Selling Skills). More
This is my wife's car and she is doing the review It was very easy to schedule time for the service needed. The staff is very attentive and responds well to questions and any issues that may occur. It was very easy to schedule time for the service needed. The staff is very attentive and responds well to questions and any issues that may occur. They did see that I needed new tires and quoted a very good price that I could not find anywhere else that could compete. While they did the tires, they found I needed a front end alignment and did it right away with my approval. The atmosphere is pleasant and customer friendly and the waiting area is quite nice and very clean. It is a very good place to do business as they are quite competitve in prices and quality of service. More
Great! Very clean and nice dealership. Salesman was knowledgeable ande kind. Will recommend to anyone and definitely get my next car here. Thank you so muc Very clean and nice dealership. Salesman was knowledgeable ande kind. Will recommend to anyone and definitely get my next car here. Thank you so much! More
go for sevice get a dented up car Drove our 2017 Prius from pur garage to Gates service and had large dent when we picked it up. The dent had a redish paint pre the center of the dent Drove our 2017 Prius from pur garage to Gates service and had large dent when we picked it up. The dent had a redish paint pre the center of the dent. It wasn't parked near any other vehicles when we dropped it off or picked it up. Manager said it wasn't their responsibility? More
Fast, Efficient, and Friendly. Our sales rep Missy was awesome and very helpful, answered all of our questions and helped us get the truck we wanted at the price and rate that was b Our sales rep Missy was awesome and very helpful, answered all of our questions and helped us get the truck we wanted at the price and rate that was better than we were shooting for! More
Great service I brought my 2018 Avalon in for service, and the team at Gates Toyota did not disappoint. They got me in 15 minutes before my appointment, and out 30 I brought my 2018 Avalon in for service, and the team at Gates Toyota did not disappoint. They got me in 15 minutes before my appointment, and out 30 minutes early. More
Factory recall on undercoating Felt service and friendliness were very good on negative is that the repair material was on back order and they were unable to make the repair Felt service and friendliness were very good on negative is that the repair material was on back order and they were unable to make the repair More
Very good and helpful experience. Needed to be on the road fairly quick for a job. Helped me get the truck I wanted. Very nice and helpful. Great experience. Happy. Needed to be on the road fairly quick for a job. Helped me get the truck I wanted. Very nice and helpful. Great experience. Happy. More