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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
April 10, 2019
Excellent service My Mom been looking for a car of her liking for a few months now. Referred her to Mercedes and she gave exceptional service and helped her get into th My Mom been looking for a car of her liking for a few months now. Referred her to Mercedes and she gave exceptional service and helped her get into the exact car that she wanted.....I would recomend anyone from here on out to her......Thanks Mercedes More
by Shamon P
Employees Worked With
April 09, 2019
better than other dealerships. I have been to numerous dealerships and was treated by the staff at Gates with fantastic service.They wanted my business and they did everything I ne I have been to numerous dealerships and was treated by the staff at Gates with fantastic service.They wanted my business and they did everything I needed so me and my wife were very satisfied. More
by BULLSBROOK
Verified CustomerEmployees Worked With
April 08, 2019
Good Service Courteous and good service other than did not reprogram my maintenance service message but I called and I can come to the dealership anytime without a Courteous and good service other than did not reprogram my maintenance service message but I called and I can come to the dealership anytime without a appointment and it will get resolved More
by CHERSWA5
April 07, 2019
prompt and courteous I scheduled my six month service after a reminder it was due which was much appreciated. Brian immediately took my car in. Service was performed pro I scheduled my six month service after a reminder it was due which was much appreciated. Brian immediately took my car in. Service was performed promptly, and Brian was very courteous. More
by Happy
Employees Worked With
April 04, 2019
Perfect Absolutely loved working with Andy! He was so good during negotiations and helped us find the perfect vehicle for our situation! I’d definitely rec Absolutely loved working with Andy! He was so good during negotiations and helped us find the perfect vehicle for our situation! I’d definitely recommend this guy! More
by Agr1898
Employees Worked With
Andy Radford
April 04, 2019
No service. Schedule 5K service. Told them we only had 45min. Arrived on time. 15 min after arriving was told it would take more than a hour. Left without res Schedule 5K service. Told them we only had 45min. Arrived on time. 15 min after arriving was told it would take more than a hour. Left without rescheduling. More
by TAKESIX
Employees Worked With
Unknown
April 03, 2019
Friendly and thorough It was a scheduled maintenance visit for my '17 Prius. Scheduling was easy. I arrived a bit early, but that was not a problem - got checked in right It was a scheduled maintenance visit for my '17 Prius. Scheduling was easy. I arrived a bit early, but that was not a problem - got checked in right away. Job was completed as promised and Brian made sure I knew what had been done. Service here has always been excellent. More
by RJJ
Employees Worked With
April 02, 2019
Great dealership Very friendly and knowledgable. In and out in two hours with a new Toyota Avalon. I would recommend to friends and family. Drive in and test drive you Very friendly and knowledgable. In and out in two hours with a new Toyota Avalon. I would recommend to friends and family. Drive in and test drive your new Toyota. More
by ricksgrs
April 02, 2019
Buying a new car Buying a car is a very long process( at least for me) and I was very undecided ...my sales person was Chris Johnson and he was very patient with me an Buying a car is a very long process( at least for me) and I was very undecided ...my sales person was Chris Johnson and he was very patient with me and my indecisiveness. He was able to show me the difference in the cars I was considering and I would recommend him to others. My one issue with this purchase was my sales contract print out...somebody needed to add toner to the printer....I’ll be asking for another one that is legible! More
by PJBOGNAR
Employees Worked With
Christopher Johnson
April 01, 2019
4th lease This is my 4th lease with Gates and Toyota. I setup an appointment to come in to speak about a new car. I was extremely happy with the deal and ended This is my 4th lease with Gates and Toyota. I setup an appointment to come in to speak about a new car. I was extremely happy with the deal and ended up with a Highlander. I was extremely happy with it and I'm looking forward to my 5th lease with Gates> Drew was professional and vwer y courteous and helped with decision all along the way with no pressure. Thank you Drew. More
by Ed
