Gates Toyota

Above and beyond service Because the problem with my car was not something that could be quickly pin pointed, Gates provided me with shuttle service to my home and pick up ser Because the problem with my car was not something that could be quickly pin pointed, Gates provided me with shuttle service to my home and pick up service the next day. I live a considerable distance from the dealership but that did not make a difference to them. I have always been well satisfied with their service department and will continue to use it. More

Service Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in rig Came to service center for oil change and lube and to have a slight shimmy in the steering checked out without an appointment. Was able to get in right away for lube service and afterwards they got my vehicle in and test drove it to find problem was in the fact that wheels were out of balance. They fixed and the problem was gone. I have always been very satisfied with Gates Service and Sales personel. More

First car Worked again...with Mike McNally and Scott Blackford. This purchase was our oldest daughter's first "new" car, and things went brilliantly as expected Worked again...with Mike McNally and Scott Blackford. This purchase was our oldest daughter's first "new" car, and things went brilliantly as expected! Price point was great, interest rate was excellent. Couldn't have been happier with how she was treated. Once she got home with her "new" used Rav4, and overcame the initial shock. She was over the moon with her purchase! Hopefully we can have another experience just like this one, in another few years. Once our youngest daughter finishes College. More

Very professional and great personality Very helpful on used auto purchase. Did great follow up while looking, and helped with getting most for my trade. Would recommend to friends and famil Very helpful on used auto purchase. Did great follow up while looking, and helped with getting most for my trade. Would recommend to friends and family. More

tire rotation and check points both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. both my Toyota vehicles were in and out on the time frame that I was told it would be. Gates Toyota is convenient and close to my home. More

Consistently quality service I have relied on Gates Toyota service for 22 years. I continue to receive courteous service, willingness to schedule me at convenient times, and very I have relied on Gates Toyota service for 22 years. I continue to receive courteous service, willingness to schedule me at convenient times, and very satisfactory upkeep by schedule, with rare problems resolved without difficulty. Pricing is in a moderate range, but I do not feel that I am being exploited or sold services that I don’t require. More

It was great from start to finish! I did not feel pressured. I did not feel rushed or hassled! That is very important when a woman buys a car! It was a very smooth process!! Thank you! I did not feel rushed or hassled! That is very important when a woman buys a car! It was a very smooth process!! Thank you! More

Quick and simple Appointment was scheduled at my convenience. My car was done on time and the staff was knowledgable and friendly. I will definitely come back to this Appointment was scheduled at my convenience. My car was done on time and the staff was knowledgable and friendly. I will definitely come back to this dealership. More

Outstanding service department Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to o Very competitive pricing,, convenient hours, knowledgeable associates, super courteous and friendly staff. We have tried other dealers closer to our home, but the Gates organization had spoiled us. It is worth the drive!!! More

Heat Shield I came to Gates because a heat shield above the muffler on my 2012 Camry became loose. I was very pleased that I could bring the car in on the same d I came to Gates because a heat shield above the muffler on my 2012 Camry became loose. I was very pleased that I could bring the car in on the same day (5-11-19). When the repairs was finished I was told the heat shield was not necessary and was taken off. My question I thought of later, if the heat shield was not necessary why did Toyota put it on originally? Also on my work statement it states Correction REATTACHED HEAT SHIELD; invoice # 94104 MOL. More