Gary Rome Hyundai

Best service dept in western mass Came in for an oil change and an unexpected recall along with a detail service. Patrick got me in and out and back on to my very busy life. I can't sa Came in for an oil change and an unexpected recall along with a detail service. Patrick got me in and out and back on to my very busy life. I can't say enough about Kevin's service department. They are very courteous and knowledgeable. Patrick takes very good care of my care every time I come in. I would never think of bringing my car elsewhere. More

Great deal and exactly what I was looking! John was terrific! I went in there knowing what I wanted and John was fantastic about showing me exactly what I was looking for; he wasn't pushy and John was terrific! I went in there knowing what I wanted and John was fantastic about showing me exactly what I was looking for; he wasn't pushy and did not try to talk me into anything else. Loved that he heard me and catered to what I wanted. He made the entire experience quick and easy! More

Excellent customer service! Everyone was so friendly. John Linnehan was very easy to work with and no pressure. When I came back for an inspection sticker, the service department Everyone was so friendly. John Linnehan was very easy to work with and no pressure. When I came back for an inspection sticker, the service department helped me out as soon as I stepped out of my car. I didn't wait at all. Great job everyone! I'm glad we chose Gary Rome! More

Very positive and satisfying experience. Our salesman, John Linnehan, hit a home run with us in describing and explaining the features and characteristics of the 2016 Hyundai Tuscon we purch Our salesman, John Linnehan, hit a home run with us in describing and explaining the features and characteristics of the 2016 Hyundai Tuscon we purchased from Gary Rome Hyundai.. More

Jeepers, bought a Jeep.. Good deal, worked well with knowledgeable salesperson, John linnehan. Gave us options available, along with a fair amount of time. Any issues were d Good deal, worked well with knowledgeable salesperson, John linnehan. Gave us options available, along with a fair amount of time. Any issues were dealt with right away. More

Best doggone dealership I recently went in for service on my 2013 Elantra and wound up turning in my car a few months early to lease a 2017 Elantra. First of all, the new Ela I recently went in for service on my 2013 Elantra and wound up turning in my car a few months early to lease a 2017 Elantra. First of all, the new Elantras are gorgeous and luxurious for a nominal cost considering their features and warranty. Secondly, the service department at Gary Rome is unparalleled- they are attentive and do not pressure customers for unnecessary work. Kevin and Patrick are the nicest guys and they make sure the work is done fast and efficiently. I was only in to have my snow tires changed out but I couldn't resist a test drive while I waited. Jack Eisenstadt is the salesman I worked with on my new lease and he is wonderful. He spent hours with me making sure I was happy with the car and the deal I was receiving. The entire staff at Gary Rome (from the receptionists to the sales department to the service department) bend over backwards to accommodate their customers. I left with a car I love at a very reasonable price. I couldn't be happier. There are a few Hyundai dealerships in the area but the choice is easy. Go to Gary Rome! More

New Car review The dealership was friendly and prompt and had a good selection. Dealing with Mr. Goldberg was pleasant and he is a Professional an a Gentleman. I nev The dealership was friendly and prompt and had a good selection. Dealing with Mr. Goldberg was pleasant and he is a Professional an a Gentleman. I never felt like I was pressured and had to deal with several other people as is the case with some dealerships. This is my 3rd Sonata. I had a 2011 and a 2013. I traded them in basically because of Market conditions low interest rates etc or they wanted my vehicle. No problems with any prior vehicle. Look forward to a good driving experience. More

Positive experience I recently purchased my second car from Gary Rome. I worked with John Linnehan who streamlined this process without any issues. He was available by ph I recently purchased my second car from Gary Rome. I worked with John Linnehan who streamlined this process without any issues. He was available by phone whenever I needed him and unlike other dealerships, I never felt overwhelmed with numerous phone calls or felt pressured into making any decisions. From the beginning to the end, the whole thing was a very positive experience and would highly recommend both Gary Rome and John Linnehan. More

Honest Service Came in to replace rear brakes and Patrick told me I didn't need them yet. Nice to know they are taking care of you. Came in to replace rear brakes and Patrick told me I didn't need them yet. Nice to know they are taking care of you. More

Quick, Helpful, Honest Our experience was great. Larry Goldberg was the perfect balance of friendly person and business, He was casual and not pushy. Negotiating was painles Our experience was great. Larry Goldberg was the perfect balance of friendly person and business, He was casual and not pushy. Negotiating was painless and strait forward. My girlfriend and I felt like we got a good deal and never once felt that stereotypical "pushy car salesmen" vibe. All of the staff we dealt with were professional and accommodating and this specific dealership will definitely get our business again. 10/10 would go see Larry for my next car and would recommend that if you're reading this, you do the same. More