Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Survey Overall everyone gave excellent service. The dealership was very clean and the staff was very attentive to my needs to ensure my experience was a goo Overall everyone gave excellent service. The dealership was very clean and the staff was very attentive to my needs to ensure my experience was a good one. I would recommend Gary Rome to my friends. More
"STATE OF THE ART EXPERIENCE" I was impressed with everyone. All were personable, informative and the waiting room was WONDERFUL!!! Very comfortable, great snacks/fruits and co I was impressed with everyone. All were personable, informative and the waiting room was WONDERFUL!!! Very comfortable, great snacks/fruits and coffee, etc. My car came out of the service area all spiffed up and happy! More
SO EASY! First, Kristin was speaking with other customers but as soon as she was called over she quickly arrived with a smile and greeted us! She listened to e First, Kristin was speaking with other customers but as soon as she was called over she quickly arrived with a smile and greeted us! She listened to exactly what we wanted and made sure that was even possible with our credit. It was a super cold day but she was out in the lot searching for the exact vehicle we wanted to see! She was funny, understanding to our specific budget, and didn't make us feel bad about our limits as we have experienced with other dealerships. If she didn't have a specific answer to an issue she spoke with Glenn and they worked together to meet in the middle with a solution. A smile goes along way! If your looking for a vehicle go and see Kristin! In and out in about an hour, and even though she was off the next day she stilled called me to let me know how the paperwork was going since I was having a hard time getting through insurance! Best customer service I have seen in a long time. Keith who did our financing at the end wasn't your average super pushy nightmare either, kudos to that! More
BEST CAR BUYING EXPERIENCE EVER We were actually in shock when we were given exactly what we asked for in payments and then beyond that we were told that we could save even more if We were actually in shock when we were given exactly what we asked for in payments and then beyond that we were told that we could save even more if we went through the bank.... it took a while but the math eventually made sense .... It was just like becoming a part of a community at Gary Rome Hyundia... Thank you..... Bernie&Cheryl Harnisch More
New car Good service, friendly staff....beautiful new location. Paul was friendly and easy to work with. Financing was easy and quick. Thank you. Would us Good service, friendly staff....beautiful new location. Paul was friendly and easy to work with. Financing was easy and quick. Thank you. Would use again!! Thank you More
My first visit Car was ready when I arrived and the problem was taken care of- Very Satisfied The whole facility was just amazing and the atmosphere in general was v Car was ready when I arrived and the problem was taken care of- Very Satisfied The whole facility was just amazing and the atmosphere in general was very Friendly More
our new car we bought a new sonata to replace our 2006 sonata which we bought at Gary Rome . Israel was great to work with and would recommend him to everyone. we bought a new sonata to replace our 2006 sonata which we bought at Gary Rome . Israel was great to work with and would recommend him to everyone. More
Amazing From the time I walked in the door I was treated with respect. The salesman did not try to push me in anyway, he showed me a few cars and pointed out From the time I walked in the door I was treated with respect. The salesman did not try to push me in anyway, he showed me a few cars and pointed out the differences and let me decide . I was also greeted by the owner himself who was very friendly. I would highly recommend this dealer. More
Thank you Israel was very knowledgable and helpful. He helped to make sure the car had everything we needed. Everyone at the dealership was kind to us. Israel was very knowledgable and helpful. He helped to make sure the car had everything we needed. Everyone at the dealership was kind to us. More
Purchased used vehicle Couldn't be more satisfied. Came because my grandmother purchased from here and would definitely come back. Salesman was amazing and I would highly re Couldn't be more satisfied. Came because my grandmother purchased from here and would definitely come back. Salesman was amazing and I would highly recommend someone purchase a vehicle through him at this dealership. More