Gary Rome Hyundai

Everything just clicked. Felt like family. Paul Bonivita was very knowledgeable and very friendly. He was never pushy. He showed us several vehicles we were interested in. We took a test dri Paul Bonivita was very knowledgeable and very friendly. He was never pushy. He showed us several vehicles we were interested in. We took a test drive on the highway and around Holyoke. I am a teacher and had several of his nieces and nephews. We were able to chat about his family and local restaurants and places that we had in common. I enjoyed working with him. More

Excellent The high quality of service / repair on my 2007 Sonata was handled just like it was a brand new vehicle purchased from Gary Rome. Thank You Kevin and The high quality of service / repair on my 2007 Sonata was handled just like it was a brand new vehicle purchased from Gary Rome. Thank You Kevin and Patrick. More

Great! Since the mintute I walked in I knew they would be a bunch of help in my search for a new car! I don't have a lot of experience with cars and they rea Since the mintute I walked in I knew they would be a bunch of help in my search for a new car! I don't have a lot of experience with cars and they really helped me understand all aspects! My dealer, pauli, really helped!! More

exceptional in every way. This was my first time purchasing a vehicle from this dealership.From Jesse to Jason to Gary & Jack Rome.We were welcomed & made to feel like family.T This was my first time purchasing a vehicle from this dealership.From Jesse to Jason to Gary & Jack Rome.We were welcomed & made to feel like family.The entire experience was EXCEPTIONAL!!!. More

Salesman "John L." He was most helpful and knowledgeable of his position. We were very pleased with his helpfulness and patience to work together on purchasing my beau He was most helpful and knowledgeable of his position. We were very pleased with his helpfulness and patience to work together on purchasing my beautiful 2017 Hyundai Elantra. I would come back and ask for John and also give others his name. Keep up the good works.Please give Keith, business manager, a gold star for his workmanship on the business end. Thank-You More

new car purchase Awesome experience with this purchase, Salesman Paul Bonivata was friendly, courteous, with this SUV purchased, New dealership building was beautifu Awesome experience with this purchase, Salesman Paul Bonivata was friendly, courteous, with this SUV purchased, New dealership building was beautiful, everyone was very friendly, I enjoyed this experience very much and love the SUV. More

New tire I had gotten a flat tire late at night, I was very upset. I called first thing the next morning, Patrick was friendly, professional and made me laugh. I had gotten a flat tire late at night, I was very upset. I called first thing the next morning, Patrick was friendly, professional and made me laugh. He promised to have a new tire ready and waiting for me later that day. Once I got to the dealership I was treated with respect, I'm a petite woman and used to being spoken down to. Plus they had muffins,fresh fruit and a Kurig machine. The new location is a great improvement to the already wonderful customer service. More

BEST CAR EXPERIENCE EVER We just purchased our second vehicle from Gary Rome because our first purchase was such a pleasant experience. The emphasis is not on selling a car b We just purchased our second vehicle from Gary Rome because our first purchase was such a pleasant experience. The emphasis is not on selling a car but on making the customer happy. Our salesperson Paul Bonavita was great. He was attentive to whatever we needed. This dealership has integrity and character. We would highly recommend this dealership to anyone. More

Renewal of Faith in Car Sales I had such a lovely time and can't wait until my lease is up and I get to come back and pick out another new car! Thank you so much Larry and Gary Rom I had such a lovely time and can't wait until my lease is up and I get to come back and pick out another new car! Thank you so much Larry and Gary Rome Hyundai because I now feel confident in car sales and my faith in car sales is renewed. More

New Car Love the new car and the way I was treatedby the salesperson Kristin Aimi. Was a great experrience I will buy my next car here. Love the new car and the way I was treatedby the salesperson Kristin Aimi. Was a great experrience I will buy my next car here. More