Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Bait & Switch I built a vehicle on the Hyundai website for a AWD. I received an e-mail from Gary Rome. The price was very good so I went into the dealer. Gave e- I built a vehicle on the Hyundai website for a AWD. I received an e-mail from Gary Rome. The price was very good so I went into the dealer. Gave e-mail to salesperson, he said this car is not an AWD and that an AWD would be thousands more. I was very upset that the e-mail was a bait and switch just to get me in the door. The salesperson and the sales manager stated that this is a Hyundai problem and was not their fault. I DO NOT believe them. Either way this is VERY BAD customer service. This is why NOBODY likes or trusts car dealers. More
"Great Service " Things have improved 100% since dealing with Patrick in service. This visit I had an oil change and I have to go back for a heating core. Patrick exp Things have improved 100% since dealing with Patrick in service. This visit I had an oil change and I have to go back for a heating core. Patrick explains what is going on. He is an exceptional employee and one of the main reasons I continue to bring my car there for service. This past visit ,instead of waiting for my car they drove me home and picked me up. The two gentlemen were very nice and I appreciated the ride. More
Love My Elantra I had my last Elantra for ten years. It was time for a new car. I knew I wanted a 2017 Elantra. I love it. I had my last Elantra for ten years. It was time for a new car. I knew I wanted a 2017 Elantra. I love it. More
Satisfied Customer My car buying experience from beginning to end was great. Starting with my sales rep John Linnehan and including Jason & Keith in finance it was a non My car buying experience from beginning to end was great. Starting with my sales rep John Linnehan and including Jason & Keith in finance it was a non-stressful vehicle purchase. More
New Elantra Purchase Could not be happier, I needed a car the same day, Arrived at 4 pm, test drove, negotiated, and drove the car away that night. The dealership was very Could not be happier, I needed a car the same day, Arrived at 4 pm, test drove, negotiated, and drove the car away that night. The dealership was very accommodating and made the deal happen. More
Car review My whole experience at Gerry Rome was wonderful, I felt heard and was helped!!! Kristin Aimi was wonderful. I will defiant go back. I am enjoying my c My whole experience at Gerry Rome was wonderful, I felt heard and was helped!!! Kristin Aimi was wonderful. I will defiant go back. I am enjoying my car and have found it good on gas. More
They are the best dealership I am extremely pleased with my experience at Gary Rome! The staff is very attentive and personable. I will recommend them to anyone I know who is look I am extremely pleased with my experience at Gary Rome! The staff is very attentive and personable. I will recommend them to anyone I know who is looking for a vehicle. I would like to thank John for making this process very easy for us! More
Good place to go I had a pleasant experience dealing with Gary Rome Hyundai. My salesperson Jesse was helpful and not pushy which is what I prefer when buying a car. I had a pleasant experience dealing with Gary Rome Hyundai. My salesperson Jesse was helpful and not pushy which is what I prefer when buying a car. More
Review I had an excellent experience with Jesse and everyone I came into contact with at the dealership. I felt comfortable and supported through the the who I had an excellent experience with Jesse and everyone I came into contact with at the dealership. I felt comfortable and supported through the the whole process of buying my first car. More
Always have a good experience at Gary Rome. This is our 3rd Hyundai & have been satisfied with everyone of them. Always have been satisfied with all the Hyundais that we've had. Would not go anywhere else. I would certainly recommend Hyundai to all my friends. My Always have been satisfied with all the Hyundais that we've had. Would not go anywhere else. I would certainly recommend Hyundai to all my friends. My family are all Hyundai owners. More