Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Excellent and very quick! I went in for an oil change and was taken care of right away! I was offered to wait in their business room where I got done Some homework. Patrick Ham I went in for an oil change and was taken care of right away! I was offered to wait in their business room where I got done Some homework. Patrick Hamel was very nice, and actually sat down and went over specific questions I had about my car. Service was greatly appreciated. More
Vanguardist and friendly service . Great service. Very frienfly. Excellent shuttle service. Always pleased with sercice. Amazed with the new building and facilities. Always good. Would Great service. Very frienfly. Excellent shuttle service. Always pleased with sercice. Amazed with the new building and facilities. Always good. Would recommend to friends and family. More
My experience was overall a good one. I appreciated the patience the sales rep had and also the time he took to hear what I was looking for and work within my budget. I do feel like they I appreciated the patience the sales rep had and also the time he took to hear what I was looking for and work within my budget. I do feel like they could have been more flexible on the overall pricing of the vehicle considering the KBB value was listed below the asking price. I also had to purchase the warranty and it ended putting me over my budget. Overall it was a good car buying experience and I would recommend the dealership. I would just advise people to stick to their budget even if it meant walking away from the car they love. More
There's no place like Rome there's no place like Rome Gary Rome Hyundai the emerald city of car dealerships ..... Gary Rome is the wizard of awes.... Short for Awesome !!!! Every time I am there for s Gary Rome Hyundai the emerald city of car dealerships ..... Gary Rome is the wizard of awes.... Short for Awesome !!!! Every time I am there for service I always end up saying "awe that was very nice of you"... I say this to their fantastic service department because they always go above and beyond and they don't make you just feel like family you ARE family .... More
Superb service!😀 Superb customer service, employees always professional and keep one updated frequently on the status of their vehicle . Everyone here is so welcoming Superb customer service, employees always professional and keep one updated frequently on the status of their vehicle . Everyone here is so welcoming and friendly to all their customers! Very professional but at the same time somehow they make you feel like part of their family! Love getting my service done at this very beautiful, modern, clean, upscale dealership--I have bought 4 Hyundai's here in the past. Best service anywhere in the northeast!😄😄?? More
Very Satisfied We had visited other dealerships in our effort to find a car we wanted. We are very happy we took a ride here as Gary Rome was the best dealership we We had visited other dealerships in our effort to find a car we wanted. We are very happy we took a ride here as Gary Rome was the best dealership we visited. The staff was great and the showroom and service dept were clean and comfortable. More
A wonderful car buying experience! I chose to visit Gary Rome after they were recommended by several close friends. Upon arrival, Jack Eisenstadt greeted us outside and was able to get I chose to visit Gary Rome after they were recommended by several close friends. Upon arrival, Jack Eisenstadt greeted us outside and was able to get a good idea of what I was looking for. Considering my situation, having bought a used car only a year ago and wanting to trade it in, Jack took the time to work with me in a way that would guarantee the best outcome. Jack chose to start with running my credit and seeing where I could go from there as far as finances. He assured me that this was the best way to go because he did not want me to walk around looking at cars and fall in love with a car that I may not be able to afford. Jack presented me with very clear cut options, making it much easier for me to make a choice. Jack took a test drive with my boyfriend and I, then allowed me to take a test drive and show my grandmother my car, which was extremely important to me. Jack sold me the brand new 2017 Hyundai Elantra Value Edition and I could not be more thrilled about it. After the final inspection was complete and all paperwork was submitted, Jack took the time to take my boyfriend and I through the vehicle and show us how all of the features functioned. He was extremely helpful and enthusiastic. I also worked with Glenn Call and Jason from financing. All employees were extremely friendly and reassuring. They were all very helpful throughout the entire process and were always available/flexible when it came to communication and the overall purchasing process. After having had a poor experience previously with a different dealership, it was very refreshing to work with genuine individuals that were dedicated to finding me a car that was both affordable and reliable. I feel extremely happy with my choice to visit Gary Rome as well as with the choice that I made to purchase the new car that I did. I will absolutely refer those looking to buy a car to Gary Rome. It was a hassle free and overall enjoyable experience. Something that stood out to me was the fact that the entire staff at Gary Rome was very warm and each individually congratulated me on the purchase of my new car. More
Ethan Harvey best salesperson ever! This is my fourth purchase from this dealership. I had an accident and needed a vehicle ASAP. Given the circumstances and my desperation, my salesper This is my fourth purchase from this dealership. I had an accident and needed a vehicle ASAP. Given the circumstances and my desperation, my salesperson could have likely sold me anything. Not only did he take the time to offer reassurance, he listened to what my needs were. Ethan found the perfect vehicle, stayed within my budget, and had me in my vehicle in 24 hours!! More
Outstanding I was greeted as soon as I walked on the floor. I was not pressured at all. The sales representative showed me the new facility. Offered refreshments. I was greeted as soon as I walked on the floor. I was not pressured at all. The sales representative showed me the new facility. Offered refreshments. I was amazed at the way they stuck to their word and beat out the competition. When it was all done I was reviewing a extended agreement and my car was being polished in the background, nice.at the d More
Pauli Bonavita was GREAT! Pauli Bonavita was extremely professional and made me feel completely at ease while in capable hands. I would definitely recommend him to anyone whom Pauli Bonavita was extremely professional and made me feel completely at ease while in capable hands. I would definitely recommend him to anyone whom needs a vehicle. The place was great. I couldn't have asked for better service. Thank you! More