Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Title Excellent service. Very professional staff. Paul was extremely knowledgeable and helpful. Showroom was spotless and very welcoming. Perhaps the only t Excellent service. Very professional staff. Paul was extremely knowledgeable and helpful. Showroom was spotless and very welcoming. Perhaps the only thing that might add to the experience would be a coffee area. Overall the entire process was wonderful and we will absolutely return to Gary Rome and we will have no problem recommending them to friends and family. More
New car purchase was glad I came to this dealership to purchase new car. personnel were very qualified as well as being knowledgeable on the Hyundai products which th was glad I came to this dealership to purchase new car. personnel were very qualified as well as being knowledgeable on the Hyundai products which they sell. More
Awesome Customer Service Larry Goldberg is an amazing salesperson. I sat in on the sale of my daughters first Hyundai with Gary Rome. They treated Keri Ann with the utmost r Larry Goldberg is an amazing salesperson. I sat in on the sale of my daughters first Hyundai with Gary Rome. They treated Keri Ann with the utmost respect! Never spoke down to her. Larry and Glen bent over backwards to get her into the car she wished for. More
Car of my dreams The dealership is so clean and nice. Everyone there is very friendly and welcoming. I feel like Kevin really listened to what I was looking for in a c The dealership is so clean and nice. Everyone there is very friendly and welcoming. I feel like Kevin really listened to what I was looking for in a car and didn't try to sell me someone I didn't want like other dealerships I've visited. I knew generally what I wanted as far as features and I honestly feel like I was matched with a vehicle that is completely me. I couldn't be happier with the way I was treated. Oh, and it's definitely a bonus being able to meet Jack the dog. He's very sweet. I had been to Gary Rome years back for service on a recall and I remember them being so throughout and helpful then that I definitely wanted to check them out on the dealership end. Highly recommend. Thank you again! More
Highly Recommend More than happy with my purchase from Gary Rome! Professional, respectful employees who made me feel at ease! Was greeted right away, even on a busy More than happy with my purchase from Gary Rome! Professional, respectful employees who made me feel at ease! Was greeted right away, even on a busy holiday weekend. Gary Rome himself was very helpful with my vehicle purchase. Highly recommend!!! More
HAPPY CUSTOMER ,,,GREAT SERVICE...FREINDLY, CLEAN AND NEAT DEALERSHIP. SALES PERSON WAS POLITE, INFORMATIVE AND NICE. I RECOMMEND GARY ROME HIGHLY AND WILL DEFINETLY ,,,GREAT SERVICE...FREINDLY, CLEAN AND NEAT DEALERSHIP. SALES PERSON WAS POLITE, INFORMATIVE AND NICE. I RECOMMEND GARY ROME HIGHLY AND WILL DEFINETLY GO BACK WHEN MY LEASE IS UP. More
Car The employees did a great job helping me with my search for a new car. The place was new and very welcoming. The staff made it easy to understand th The employees did a great job helping me with my search for a new car. The place was new and very welcoming. The staff made it easy to understand the information and buying process. More
Positive Everything was positive. Friendly. Pauli was was funny & down to earth. We really appreciate that in a sales person. The rest of the staff was very Everything was positive. Friendly. Pauli was was funny & down to earth. We really appreciate that in a sales person. The rest of the staff was very friendly & professional as well. More
great work and great people well you washed my car and you all ways are glad that I come back too gary always remembers my name all ways takes care of me well you washed my car and you all ways are glad that I come back too gary always remembers my name all ways takes care of me More
low ball price I specifically asked for an "all inclusive" price, and I explained that that meant tax, title fee, registration fee, document preparation etc. The sa I specifically asked for an "all inclusive" price, and I explained that that meant tax, title fee, registration fee, document preparation etc. The sales representative gave me a price that was almost $1200 less than the next best quote, but when he started to write up the sale, I found out that his price included only the car itself. When he added in all the other charges (more than $2000 just for the tax), He went from being the lowest price from 4 dealerships to the highest. I was able to buy the car at another dealership for $2000 less. This might have been a misunderstanding, which is why I generously gave him three stars, but Since I was very specific about what all inclusive meant, I'm sure he knew that he was low balling me. More