Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Customer satisfaction Very good and a beautiful facility. Kristin was so courteous and attentive to our needs. She made a special effort to make sure we got the best car an Very good and a beautiful facility. Kristin was so courteous and attentive to our needs. She made a special effort to make sure we got the best car and deal for us. Thank you... Thank you ...Thank you!! More
First time Gary Rome buyer Very Good , I actually decided to try Gary Rome as opposed to going back to Lia in Connecticut which I had purchased my wife a Sonata two years ago an Very Good , I actually decided to try Gary Rome as opposed to going back to Lia in Connecticut which I had purchased my wife a Sonata two years ago and helped my Daughter in law buy a Sonata last year. I was planning on leveraging that buyer relationship there but after dealing with you guys on my first stop I liked what you had to offer. It was very unusual for me to not shop around but you did a nice job convincing me. More
Way to go Gary Rome Hyundai!! Third car bought from this dealership. Very impressed with service department and will continue to encourage friends and family to check it out when Third car bought from this dealership. Very impressed with service department and will continue to encourage friends and family to check it out when purchasing new car. Patrick is my ‘go-to’ guy and he’s always taken excellent care of me! Trustworthy and informative when he has to tell me of an expensive repair and in fact he is the one who encouraged me to consider buying a new/newer car because of the age and expense of my previous car. He should get the $50 referral fee!!!! More
A Satisfied Customer We recently purchased a Hyundai, was very satisfied with the service that we received. Our presence there was acknowledged, allowed to look around at We recently purchased a Hyundai, was very satisfied with the service that we received. Our presence there was acknowledged, allowed to look around at the cars, and when we needed assistance get got it. The sales people were not pushy and allowed us to compare. I did not expect the sales people to be so helpful and understanding. They recognized that we were about to invest a lot into a vehicle and needed to compare and even change our minds if needed. Thank you Gary Rome Hyundai More
AWSOME EXPERIENCE We are very happy customers and have shared our experience with friends and family. The building was bright and clean and impressive. Hopefully....fut We are very happy customers and have shared our experience with friends and family. The building was bright and clean and impressive. Hopefully....future dealings for car service are handled as well as the purchase was. More
Experience It was an awesome experience. The people and the structure itself is very impressive. Dan was very thourogh in explaining everything we needed to know It was an awesome experience. The people and the structure itself is very impressive. Dan was very thourogh in explaining everything we needed to know. More
I love my Kia Sportage!! I am so glad I stopped at Gary Rome Hyundai! The one thing I didn't want when I was looking for a car was to have "vulture" salesmen circling me. I ha I am so glad I stopped at Gary Rome Hyundai! The one thing I didn't want when I was looking for a car was to have "vulture" salesmen circling me. I had been to several other dealerships and ended up leaving because the salesmen wouldn't leave me alone to look around the lot, even after I told them I wasn't ready to talk to them yet. Pauli Bonavita was just the salesman I was looking for! He let me look around the lot and never bothered me. That is the reason I looked for him when I went back to test drive a 2015 Kia Sportage. He was knowledgeable, relaxed, funny and gave me the sense that he really cared about me and the purchase I was making. I will definitely recommend Gary Rome Hyundai to my family and friends. Thank you Pauli for helping to make this a great experience! More
My experience at Gary Rome The staff was totally concerned and concentrated on what the customer (me) needed . They explained my options and the pros and cons. It was like I was The staff was totally concerned and concentrated on what the customer (me) needed . They explained my options and the pros and cons. It was like I was dealing with a friend not a salesman! More
Excellent Great job was done by the dealership to get me exactly what I was looking for. I was very happy and would return again. Only issue is that start the Great job was done by the dealership to get me exactly what I was looking for. I was very happy and would return again. Only issue is that start the car from my phone that I am still trying to figure out More
You will be happy you checked out Gary Rome Hyundai! Kristin Aimi is a professional and caring sales representative. The 2017 Ioniq is a great car, and the one issue we encountered upon pickup has been Kristin Aimi is a professional and caring sales representative. The 2017 Ioniq is a great car, and the one issue we encountered upon pickup has been resolved by the entire sales and service team. We are pleased with our experience at Gary Rome. More