Gary Rome Hyundai

Paul Bonavita was great to work with, love my car. Went above and beyond what I was expecting. Will be back when my wife is ready for a car. Thank You was great to work with, love my car. Went above and beyond what I was expecting. Will be back when my wife is ready for a car. Thank You More

Excellent experience Just an overall positive experience, from start to delivery. This is the third vehicle i have purchased from Gary Rome, and each time the process was Just an overall positive experience, from start to delivery. This is the third vehicle i have purchased from Gary Rome, and each time the process was exceptional in every way. I would not hesitate to tell any one to go to This dealer to purchase a vehicle. More

How I Leased a 2018 Hyundai Sonata Nov. 6, 2017 Gary Rome Hyundai is a very impressive dealership. The front desk is handled by a very knowledgeable lady that assisted my sons with a problem with g Gary Rome Hyundai is a very impressive dealership. The front desk is handled by a very knowledgeable lady that assisted my sons with a problem with great courtesy. Salesman Kevin Covington was very courteous and sought assistance from others when needed. I was disappointed that the ad for the lease of a 2018 Hyundi Sonata that I brought with me was questioned so aggressively when it was a very timely ad that brought me to Gary Rome in the first place. I was informed that my ad was no longer available and the new ad that had been placed that day on-line with a down payment of several hundred dollars more was now the lease deal for the Sonata. We were given a totally unacceptable explanation and after much discussion with several other employees, it was agreed that the terms of my lease would be as I presented - 2018 Hyundai Sonata with $1121.00 down and $189.00 plus tax monthly payment for the 3 year lease. My sons stepped up with all of the financing paperwork and the vehicle - after a lengthy time to put the plates on and Kevin's showing me the basics of the vehicle's amazing technology, my son and I left the premises, to return within 6 days to get the sticker. The following Saturday, Nov. 11th, returned with another son for the sticker. Promptly took the vehicle for the inspection. Went to Kevin to inform him that my address is 99 BACON Road Springfield and that my middle initial is A - Ann NOT J. Also, Gary Rome ad indicates that new vehicle purchases that week will get a Big Y gift card for a Thanksgiving dinner promotion. Kevin indicated that just that day they had a meeting and when the gift cards come in - they will be in different denominations - but he would see that I would receive one. To this date, I have not received one nor has my middle initial been changed to a A. Please see that these issues are addressed as soon as possible, as I will be making payments to Hyundai shortly and my name is incorrect on their billing and I can use the gift card for my Christmas dinner. PLEASE NOTE THE FOLLOWING: As I Ieft the premises on Saturday, Nov. 11th, 5 days after the Nov. 6th vehicle negotiations that were so contentions, there is a 2018 Hyundai Sonata parked on the grass at the end of the driveway with the exact ad painted on the front windshield. I am amazed that I was given such a hard time and all in all that terms I was looking for was always in play!! Very nice to meet personally with Gary Rome and dog Jack. Also, I love my Sonata and have already recommended Gary Rome to my family member. More

I'll be back This is my 3rd lease from Gary Rome Hyundai. I think this speaks for itself. Near the end of each lease, I've shopped around but I keep coming back. T This is my 3rd lease from Gary Rome Hyundai. I think this speaks for itself. Near the end of each lease, I've shopped around but I keep coming back. They give you a lot of car for the money and the people treat you with dignity and respect. More

Love love love Gary Rome Hyundai Pauli was an amazing sales person. I went in looking for a second vehicle and prefer a SUV at a reasonable price. Pauli got me into a 2014 Hyundai San Pauli was an amazing sales person. I went in looking for a second vehicle and prefer a SUV at a reasonable price. Pauli got me into a 2014 Hyundai Santa Fe, within my price range. I love my new car it's a beauty with all the perks. I will recommend Gary Rome to everyone. More

Second Time Around This was our 2nd dealing with John as our salesman. When we decided to buy another new car, we purposely went straight to John. He was just as attent This was our 2nd dealing with John as our salesman. When we decided to buy another new car, we purposely went straight to John. He was just as attentive, helpful & professional, as he was the first time, all while being a 5 Star slalesman. Everyone at the dealership made you feel like you belonged there. Thank you John for taking such good care of us once again. We hope you and your family have a very Merry Christmas & a Happy New year! More

Excellent service I had a great experience. I walked in to talk about my steps from my current lease and ended up leaving the dealership that day with a brand new vehic I had a great experience. I walked in to talk about my steps from my current lease and ended up leaving the dealership that day with a brand new vehicle. More

Thank You! This was an excellent experience! My salesman Dan Godin was very helpful, and understood exactly what I was looking for and got me a much better deal This was an excellent experience! My salesman Dan Godin was very helpful, and understood exactly what I was looking for and got me a much better deal than I expected. The whole experience was amazing! Thank you Gary Rome Hyundai! !! More

Welcome Home ......😎 I drive an average of 800 miles. My car needs Service frequently. I drive past two Hyundai dealers so I can go to Gary Rome Hyundai in Holyoke. I b I drive an average of 800 miles. My car needs Service frequently. I drive past two Hyundai dealers so I can go to Gary Rome Hyundai in Holyoke. I bought my car there I have her serviced there! Every person and every business has a reputation some good, some not so much. Dealerships have the most difficult challenge in trying to portray a credible reputation...... Unless you’re Gary Rome Hyundai and they live it breathe it every day!!!! Why would I go somewhere else to buy my next car and to Service this one? I wouldn’t!!! More

John Was Great When my old car died on me expectantly, I was put in the unfortunate position of needing a new car without time to save and/or prepare for a new finan When my old car died on me expectantly, I was put in the unfortunate position of needing a new car without time to save and/or prepare for a new financial obligation. Luckily for me, Gary and his salesman John were extremely helpful and accommodating. Thanks to their willingness to work with us, we're now proud owners of a 2017 Santa Fe. At no point throughout this process did my wife or I feel pressured to commit to anything we weren't ready for, and John was knowledgeable, helpful, and reassuring. I'd recommend Gary Rome to anyone feeling anxious about the stressful task of having to find a new car - they're pros every step of the way. More