Gary Rome Hyundai
Holyoke, MA
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1,324 Reviews of Gary Rome Hyundai
Amazing customer service The check engine light was on in my wife’s 2016 Tucson. I went in to Gary Rome and was told it was a valve purge control and they would order the part The check engine light was on in my wife’s 2016 Tucson. I went in to Gary Rome and was told it was a valve purge control and they would order the part and it would be in the next day. Angela and Pat always provide us with outstanding customer service. I was in and out the next day in about an hour. This is why we keep coming back to Gary Rome not only to purchase vehicles but to get all our maintenance done here as well. The service is truly amazing! More
Wonderful all around We had a very positive experience with our recent used-car purchase. It is a beautiful, bright, open facility. Every team member that we encountered w We had a very positive experience with our recent used-car purchase. It is a beautiful, bright, open facility. Every team member that we encountered was very nice and welcoming. Family friendly all the way around- from the play room, to the available snacks and water when they kids were getting antsy, all through the process they were very accommodating and and easy going. Would recommend for sure! More
Ending the year on a high note After putting off car shopping for close to two months, I walked through the doors at Gary Rome Hyundai on the day after Christmas. From the moment I After putting off car shopping for close to two months, I walked through the doors at Gary Rome Hyundai on the day after Christmas. From the moment I met John, he was sincere and helpful. Both John and Keith were knowledgeable and went above and beyond to get me into the perfect car to fit my budget. I simply couldn’t imagine a better car buying experience. More
First Time This was my first time at Gary Rome and I am very pleased with all aspects of the buying experience. I started by “shopping” online but ended up worki This was my first time at Gary Rome and I am very pleased with all aspects of the buying experience. I started by “shopping” online but ended up working with John on the sales floor. John was great. No pressure, but very knowledgeable of the vehicle I wanted, especially considering it’s a new model with a fair amount of “tech” built into it. They spent some time working with me when it was delivered, going over the technical features, making sure I understood everything. From start to finish, the sale went smooth from beginning to end and when I picked up the vehicle Gary Rome made it a point to welcome me and thank me for choosing them. Nice touch in this day and age. More
New car service This is my 3rd Elantra and have never been disappointed. On my recent service visit, Dave S, was both professional and informative. The waiting area i This is my 3rd Elantra and have never been disappointed. On my recent service visit, Dave S, was both professional and informative. The waiting area is also very inviting with refreshments and plenty of seating. While you are waiting, stop by John’s desk and ask him about upgrading to a newer car. You won’t be disappointed. More
All around excellent We dealt with John, this is the third car we’ve bought from John and as always he was outstanding. Answered all of our questions and was very attentiv We dealt with John, this is the third car we’ve bought from John and as always he was outstanding. Answered all of our questions and was very attentive to our needs. Thank you!!! More
Great service This was our 2nd car that We had to unexpectedly replace In a year Jon was great both times. He was so helpful throughout the whole process. This was our 2nd car that We had to unexpectedly replace In a year Jon was great both times. He was so helpful throughout the whole process. More
Best experience My son and I went to a different dealership and what a night mare. So i decided to come to Gary Rome Hyundai. Best dealership ever. John Linnehan was My son and I went to a different dealership and what a night mare. So i decided to come to Gary Rome Hyundai. Best dealership ever. John Linnehan was the gentlemen that helped us get into a car. He did a awesome job, very polite and funny but also down to business He worked hard for us and I will let everyone i know that needs a car to go to Gary Rome and see to see john. I want to thank everyone involved my son loves his car. Sincerely, Catherine B. Ryan D. More
Best Car Buying Experience Ever Gary what a great team you have and your sales consultant John Linnehan , made it such a great experience! Best car buying experience we have ever h Gary what a great team you have and your sales consultant John Linnehan , made it such a great experience! Best car buying experience we have ever had . We will highly recommend your Service’s. Thank you also GARY Rome and Jack , for sharing the experience with my daughter at delivery. More
Amazing customer service I just brought my 2016 Tucson for routine oil change and tire rotation. Angela got me right in for my appointment. The service department at Gary Rome I just brought my 2016 Tucson for routine oil change and tire rotation. Angela got me right in for my appointment. The service department at Gary Rome always provides me and my wife with amazing customer service. Everyone is always friendly and go above and beyond for the customer! Keep up the great work. More