Gary Rome Hyundai

What a novel experience! We hate buying cars, and have been known to keep one of our cars for over twenty years to avoid going into a car showroom! After a disastrous experi We hate buying cars, and have been known to keep one of our cars for over twenty years to avoid going into a car showroom! After a disastrous experience at another HYUNDAI dealer, I called the Gary Rome one, and asked for a price on the model I was interested in. Not only did he give me a very good price, but he did not hound me for a name or phone number. Just gave me his name when asked. Well it took us a couple of months before we gathered the courage to re-enter the car market once again, but we walked into the showroom and asked for John Linnehan. He not only knew his stuff, but proceeded to answer all our questions. Still not asking us for any information! What a wonderful time we had, for the first time in our lives,(and we are pretty old) buying a car. More

Pleasant and rewarding experience GR sold me my last 3 cars. The most recent experience was as easy and pressure free as I could ask for. John Linnehan worked with me to get the car GR sold me my last 3 cars. The most recent experience was as easy and pressure free as I could ask for. John Linnehan worked with me to get the car I wanted at a price I could manage. His patience was especially gratifying. When the time comes again GR will be my first stop. More

Great leasing experience I leased a 2014 Hyundai Elantra and was able to complete the entire process in less than four hours- on a Saturday! I look forward to continuing to vi I leased a 2014 Hyundai Elantra and was able to complete the entire process in less than four hours- on a Saturday! I look forward to continuing to visit Gary Rome Hyundai for service during my lease. More

Very Disappointed I drove out of my way to go to Gary Rome for service because, in the beginning, they were very helpful and friendly. Then when I started having some a I drove out of my way to go to Gary Rome for service because, in the beginning, they were very helpful and friendly. Then when I started having some annoying issues, they were still relatively friendly but much less helpful. Door panels started rattling and the passenger seat seemed like it was going to shoot out the moonroof because it was shaking so bad. I probably visited 15 times since the beginning of the year and not only did the fixes they attempt not solve the problems, but the most common phrase I heard was "there's nothing else we can do". That's pretty discouraging. Even after escalating to the service manager, nothing changed. I cannot recommend. So much frustration over such seemingly small issues. More

Excellent experience! Excellent service! The dealer met all my expectations. I did not feel I was being jipped. They were honest people trying to help me out in purchasing Excellent service! The dealer met all my expectations. I did not feel I was being jipped. They were honest people trying to help me out in purchasing a car that was right for me and my budget. Jason was a great sales man! 2 thumbs up! More

GREAT!! The staff were very friendly and helpful. Susie was honest and understanding of what I needed Keith was friendly and was extremely helpful in making t The staff were very friendly and helpful. Susie was honest and understanding of what I needed Keith was friendly and was extremely helpful in making this possible.the environment was comfortable and the workers were awesome. I would definitely recommend Gary Rome to friends and family. I left this experience very happy. More

excellent experience John is excellent. It was only two days from when I test drove and signed paper work. I NEVER once was pressured. He took the time when I picked my c John is excellent. It was only two days from when I test drove and signed paper work. I NEVER once was pressured. He took the time when I picked my car to go over everything. I went back a couple days later to get my inspection sticker and John was working he actually came in and got me after it was all set. He didn't need to that but he did. I could go on and on. I will only buy my cars from Gary Rome. Great job to all :) More

Best vehicle purchase experience Well I gotta give John both thumbs up. He came over and let us know he was there and offered up some great deals. He never pushed us toward one or an Well I gotta give John both thumbs up. He came over and let us know he was there and offered up some great deals. He never pushed us toward one or another. The process from test driving and and signing he made us feel at ease. He worked for us and for our needs rather then worrying about his sales. He worked with others at the dealership and made it a great experience for me. It was simple 2 day turn around from myself test driving to driving away in my CPO 2011 sonata. I'd like to say thank you Gary Rome for your valued employees and john for making it a smooth transition. More

My new care My Salesman was John Linnehan and I can not say enough about him. Everyone from Gary, to Kieth and especially John went above and beyond to help me t My Salesman was John Linnehan and I can not say enough about him. Everyone from Gary, to Kieth and especially John went above and beyond to help me to get into a 2014 Hyundai Elantra. I could not have asked for better service or respect from them. Without a doubt they are TOP SHELF!!! More

2014 Sonata SE Two weeks ago I got a call from Gary Rome Hyundai after making inquiries on-line. I informed them that I didn't need a car right away, that I was sho Two weeks ago I got a call from Gary Rome Hyundai after making inquiries on-line. I informed them that I didn't need a car right away, that I was shopping around and looking for the best deal. I went to the dealership and met with Larry Goldberg. He's very personable and dynamic and I felt completely at ease. I left there on a Friday getting a fabulous deal on a 2014 Sontata SE, fully loaded, and picked it up the following Monday. And, an added bonus of a large cooler on wheels and a gas grill - free. All of the employees are friendly, professional and generous with their time and information. It's quite apparent that the staff are treated very well and they like and respect Gary very much. I am extremely happy that I choose GR as my dealership! Susan Turnbull West Springfield, MA More