Garvey Kia
Queensbury, NY
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454 Reviews of Garvey Kia
I bought a Kia Soul, base model, and I was not told during the sale discussion that the car did not have a spare donut nor a jack. I found out on my own two weeks later that what it had was a 'Mobilit during the sale discussion that the car did not have a spare donut nor a jack. I found out on my own two weeks later that what it had was a 'Mobility Kit' to inflate only certain flats (and this supposedly happened without a jack), and some flats would not be able to be inflated, so basically, I would find myself stranded. If I had known it did not have a spare, I would have included that into the sale discussion. KUDOS TO GARVEY KIA.........THEY HAVE CORRECTED THE ABOVE SITUATION.........A few weeks ago, at a local tire store, I had purchased a wheel and tire as a spare for my new Soul, so that I had one in the car, with an old jack I had. Yesterday, Garvey Kia, reimbursed my for the total cost of the wheel and tire spare, and they gave me a new jack for the Soul. They couldn't have been nicer to me, and I certainly would recommend them to anyone! More
I had been emailing Andrew for many months about a Kia Soul I was interested in. He kindly offered me information as I requested it and did not pressure me to buy. When I did go in he stayed after closing Soul I was interested in. He kindly offered me information as I requested it and did not pressure me to buy. When I did go in he stayed after closing to work with me. He let me test drive and see a few different models and got me pricing and information on them all. When I decided on the one I wanted he gave me a price, which I told him was more than I wanted to pay. He response was very friendly, he said "Make me an offer and I'll see what I can do." I told him what I was willing to pay, he spoke with his sales manager and came back to me giving me the price I wanted. I also got an incredible trade in value for my 12 year old vehicle! Working with Andrew was great, he didn't have that typical car salesman attitude. Very friendly, very little pressure. We worked with Nick to take care of the financing. Nick was very friendly, though slightly eccentric. He did pressure me a little to get some extra warranties like the rust/paint/interior package. I told him I didn't need it, he offered me to do just the paint portion for me to reduce the price. I said no again because I thought it was still too overpriced. After saying no again, he pulled out some coupons and offered a price that was $250 less than what he originally quoted me. At that price, I agreed. Lesson here: don't agree right away because everything is marked up a LOT and they are selling to try to make their commission. Don't let them scare you into things by saying "what ifs". Know what you really need and always make them reduce the price before you agree. Overall a fantastic experience with them and I would highly recommend Andrew to those interested in a new car! More
This was the smoothest car deal we have ever had. The salesperson was patient and knowledgable, the sales manager was willing to work with us and the finance manager spent time explaining everything alon salesperson was patient and knowledgable, the sales manager was willing to work with us and the finance manager spent time explaining everything along with giving us options. They were not pushy or intimidating. I would higly recommend them and will be going back for my next vehicle. Thank you Tom and the rest of the staff at Garvey Kia. More
What a great experience I had purchasing a new Kia Soul! J P Garvey was tremendously helpful, friendly, patient, and low-key--no hard-sell here. He helped me find ways to save money and managed to get a car J P Garvey was tremendously helpful, friendly, patient, and low-key--no hard-sell here. He helped me find ways to save money and managed to get a car on lot for me two weeks earlier than promised. When it came time for the 30-day service, he went the extra mile, driving me to a shopping center so I wouldn't have to sit around waiting, and later even carrying my shopping bags to my beautifully washed car. Even though the dealership is a half-hour drive from my home, I won't mind at all going to get the car serviced. It's a pleasant place to hang out and the people are great. They have a strong reputation in this area for being service-oriented, and it is well deserved. And I love my car! More
when we shopped for a kia, we went to several places. garvey was the only dealership that stood by their quote. they were the best price and the most honest. will do business with them in the future. garvey was the only dealership that stood by their quote. they were the best price and the most honest. will do business with them in the future. More
Everyone at Garvey was great. Everyone from my salesman Devin McNamara to the sales manager and the finance manager were fantastic. I live outside the area and did most of my business over the phone with t Devin McNamara to the sales manager and the finance manager were fantastic. I live outside the area and did most of my business over the phone with them. Devin always stayed in touch and gave me updates when they got a Soul in. Thanks for such a pleasant buying experience. If my next vehicle is a Kia or Volkswagon I will do business with them again. More
I know I was hard to deal with (I am sorry) but they handled everything very well..They aimed to please.. They were bound and determined to find a vehicle in my price range and I appreciated that.. handled everything very well..They aimed to please.. They were bound and determined to find a vehicle in my price range and I appreciated that.. I will definately recommend them to others.. I will definately recomment Scot Ryan as the sales rep to my friends.. He is polite and courteous and very friendly..A true saleman.. Thanks so much to GARVEY KIA Alberta Wells More
Great experience at Garvey Kia. Devin, JP, Lee and Nick were helpful and worked with me on all aspects of the purchase. They also gave me a good price on my trade. As I live a distance from the dealer I on were helpful and worked with me on all aspects of the purchase. They also gave me a good price on my trade. As I live a distance from the dealer I only had to make one trip before I picked up my new Sportage. Through a few phone calls and one fax everything was taken care of. Devin was great to deal with and Nick was able to get me a lower interest rate than I expected on the financing. Highly recommend! More
Tom, Lee, Russ and all the sales people are so very helpful, professional as well as knowledgeable that they make the sales experience a good buying experience. The service people also get the job done helpful, professional as well as knowledgeable that they make the sales experience a good buying experience. The service people also get the job done right the first time. The parts people are extremely good as well. I can't think of a bad thing to say about Garvey. Good product, good service and quality sales experience that makes you feel good when it's all said and done. I always feel comfortable through the whole process and never "taken". More
We had a wonderful experience. Tom handled us with respect and kindness. He really worked with us. We highly recommend Tom Belden and this dealership. Thank you! respect and kindness. He really worked with us. We highly recommend Tom Belden and this dealership. Thank you! More