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Garvey Kia

Queensbury, NY

4.7
484 Reviews
Call Dealership (518) 793-3488
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483 Quaker Road

Queensbury, NY

12804

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484 Reviews of Garvey Kia

September 30, 2025

Purchased my new Kia Sportage here and have nothing but good things to say! I worked directly with John Cramer & he made it very easy!! John is very personable and overall a good guy to work with! I’d high More

by carleemcintosh
Recommend Dealer
Yes
Employees Worked With
John Cramer
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Sep 30, 2025 -

Garvey Kia responded

Thank you for the great feedback. We're happy to hear John Cramer made your Kia Sportage purchase easy and enjoyable. We appreciate your recommendation and hope you enjoy your new vehicle. Thank you for choosing Garvey!

September 29, 2025

Unprofessional service, dismissive staff, caused $75 issue with my interlock despite clear instructions, rude supervisor. More

by Mloz4d4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Brown
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Sep 29, 2025 -

Mloz4d4 responded

I brought my car in for recalls and clearly explained that I have an interlock device. I told the service team that if they needed to put power to the car, I would need to be present, or they could call the interlock company to bypass it. They assured me it would not be a problem, but it became one. My car was locked out, and I had to pay $75 to reset it. When I raised this concern, the staff was dismissive and not helpful. The supervisor I spoke with was especially unprofessional and rude, even yelling at me and saying, “who’s going to pay us to sit on the phone for 30 minutes to get that code?” This entire situation could have been avoided if they had listened to me or followed the proper process. Very disappointed with how I was treated, and I would not recommend this dealership.

Sep 29, 2025 -

Garvey Kia responded

Thank you for the feedback. While we don’t see a high volume of interlock devices, we have plenty of experience working with them as a former Intoxalock installer. We're always happy to support our customers, and in this case, we are fully behind helping provide proof that the vehicle was on-site using the GPS data from the unit and contesting any service disruptions that may be caused.

Sep 30, 2025 -

Mloz4d4 responded

It’s only now, after I shared my experience publicly, that you’re offering to “help.” When I was there in person and upfront about the interlock device, I was told it would not be a problem. Yet my car was locked out after service and I had to pay $75 to fix it. If your team truly had the experience you claim as a former Intoxalock installer, this should never have happened in the first place. What bothers me most is that the willingness to step in and support only came after the fact, once your reputation was at stake. Customers deserve honest solutions and accountability up front — not after being forced to complain publicly.

September 23, 2025

Had a great car buying experience with John Starling! ! The whole process from start to finish was perfect!! Highly recommend John! More

by Patrickone778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
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Sep 24, 2025 -

Garvey Kia responded

Thank you for the kind words! We're glad to hear you had a great experience with John Starling. We appreciate your recommendation and look forward to helping you again in the future. Thank you for choosing Garvey!

August 13, 2025

My salesman John Starling was very professional and clear with all my concerns buying the car. Quick response before, on the sale and after. Followed up after the transaction. The day of picking up have the More

by molano4223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling, JP Garvey, Larry Brown
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Aug 13, 2025 -

Garvey Kia responded

Thank you for the great review. We're so glad to hear that John made your car buying experience smooth and easy. It's wonderful to know he was clear, professional, and attentive every step of the way. We appreciate your recommendation and hope you enjoy your new vehicle! Thank you for choosing Garvey!

August 12, 2025

Aaron was great, he made the experience very easy. He got me into the car I wanted. Thank you Aaron More

by santistebandonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
aaron Deuel, Larry Brown
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Aug 12, 2025 -

Garvey Kia responded

Thanks for sharing your experience. We're glad Aaron made everything smooth and helped you get the car you were looking for. It's great to hear you drove away happy and we hope you enjoy your new vehicle. Thank you for choosing Garvey!

July 31, 2025

I purchased my Honda Civic from James Lynch in sales who was fantastic as well as Kevin baker in finance overall great experience! More

by Robertrosick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James lynch
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Jul 31, 2025 -

Garvey Kia responded

Thank you for sharing your experience. We're glad to hear James and Kevin provided excellent service and made your car buying experience a great one. We hope you enjoy your new vehicle, and thank you for choosing Garvey!

July 31, 2025

I recently purchased. K5 GT and Tom Belden made the experience easy, fast and pleasurable. More

by thegoodmitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Belden
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Aug 01, 2025 -

Garvey Kia responded

Thank you for your kind words. We're so glad to hear Tom made your purchase a smooth and enjoyable experience. Enjoy the ride and let us know if you need anything in the future. Thank you for choosing Garvey!

May 31, 2025

James at Garvey Kia was fantastic, took the time to answer all of our questions. We were able to drive the car home that day ! 10/10 More

by Jflip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lynch, Adam Schroeck
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Jun 04, 2025 -

Garvey Kia responded

Hello! Thanks so much for the great review! Thanks for choosing Garvey!

May 31, 2025

we purchased a New Kia Telluride from James Lynch at Garvey. He was very Patient throughout the process as well as knowable , he also took the time to go over all of the features on the car. Great expe More

by jbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lynch, Adam Schroeck
Report | Print
Jun 04, 2025 -

Garvey Kia responded

Hello! Thanks so much for the great review for James! We appreciate you choosing Garvey!

May 31, 2025

Best car buying experience I have ever had hands down I worked with James Lynch he went over all of the options with me and I was able to drive the car home that same day, thank you Garvey ! More

by jacobsmith1748
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lynch, Adam Schroeck
Report | Print
Jun 04, 2025 -

Garvey Kia responded

Hello Jacob! Thanks for the great review!

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