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Garvey Kia

Queensbury, NY

4.6
505 Reviews

473 Quaker Road

Queensbury, NY

12804

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505 Reviews of Garvey Kia

March 22, 2026

John at Garvey KIA is very professional and knowledgeable. He made the process of acquiring our new Sportage EX most enjoyable. John has respect for his customers and goes the extra mile to ens More

by colraymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
Mar 23, 2026 -

Garvey Kia responded

Thank you for the wonderful feedback. We are so glad to hear John made your experience enjoyable and took the time to ensure all your needs were met. Congratulations on your new Kia Sportage, and we truly appreciate your support. Thank you for choosing Garvey!

March 05, 2026

Came in with some issues and they took some of my frustration and took care of problems and when I left with a great feeling great job service department More

by Millerkevin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Garvey, Larry Brown
Mar 06, 2026 -

Garvey Kia responded

Thank you for sharing your experience with us. We are glad our service team was able to help resolve the issues and turn your visit into a positive one. We truly appreciate your trust in our service department and look forward to assisting you again whenever you need us. Thank you for choosing Garvey!

February 28, 2026

John Cramer is amazing at his job! Thank you for al that you do in the car industry More

by D.cookxo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cramer
Mar 02, 2026 -

Garvey Kia responded

Thank you for the great feedback about John Cramer. We are proud to have him on our team and are so glad to hear he made such a positive impact on your experience. We truly appreciate your support. Thank you for choosing Garvey!

February 26, 2026

We had test driven a small list of cars and had two more to go when we went to GarveyKia. We were met by Madison with a big smile and extended hand of friendship. She really took the time to get to know us More

by Cjvaln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Persad
Mar 02, 2026 -

Garvey Kia responded

Thank you for sharing your experience with us. We are so happy to hear that Madison took the time to understand your needs and helped guide you to the perfect fit with your new Kia Niro. It is wonderful to know you felt welcomed and supported by our team, even on a snow day. Congratulations on your new vehicle and the great color choice. Thank you for choosing Garvey!

January 21, 2026

We have been very satisfied with the service and attention received at the Garvey Kia in purchasing and maintaining our vehicle. Our salesman John was very helpful and our past experiences with Kyle More

by Bdecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sterling , Adam Schroeck
Jan 21, 2026 -

Garvey Kia responded

Thank you for your kind review. We are pleased to hear you have been satisfied with both your sales and service experiences. We appreciate your recognition of John and Kyle and thank you for choosing Garvey!

January 13, 2026

Car in for ECU repair. Took 1 week to look at and another to fix. Left extra parts in trunk and under seat. Left rear seat carpet not seated correctly. Poor communication a More

by donkickit
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Britney
Jan 13, 2026 -

Garvey Kia responded

Thank you for the feedback. We see the car was towed in for a no start concern. We try our best to get unexpected towed in vehicles into the shop right away. KIA will not allow us to pre order or stock the ICCU that failed on your vehicle causing the no start condition. EV vehicle repairs are not easy, but here at Garvey KIA, we will fix any vehicle. We appreciate your patience and look forward to taking care of any future EV repairs you may need.

December 21, 2025

We purchased a 2026 Kia Sportage. Salesman Nick O’Brien was awesome and accommodating. Everyone we dealt with was pleasant More

by Mommapop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Obrien
Dec 22, 2025 -

Garvey Kia responded

Thank you for your kind words and congratulations on your new 2026 Kia Sportage. We are happy to hear that Nick and our team provided an awesome and pleasant experience. We truly appreciate your business and look forward to assisting you again in the future. Thank you for choosing Garvey!

December 10, 2025

Just purchased a Kia Telluride with John S. Very professional and courteous, making the deal quick and smooth. I would definitely recommend him for your Kia purchase from Garvey. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John S.
Dec 10, 2025 -

Garvey Kia responded

Thank you for sharing your experience with your new Telluride. Our team is glad to know that John provided professional and courteous service and helped make your purchase smooth and efficient. We appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing Garvey!

December 06, 2025

Worst service experience in 54 years of driving! We bought a "certified used" Kia Carnival that still had a year of warranty and only 28,000 miles on it. Owned it for a couple weeks when we notic More

by jmbonyak
Recommend Dealer
No
Employees Worked With
Service Manager
Dec 08, 2025 -

Garvey Kia responded

Thank you for sharing your feedback. We are sorry your experience did not meet your expectations. Our service team followed Kia’s warranty and service guidelines in addressing the AC system to ensure proper performance and safety. The vehicle was brought into Garvey KIA with a contaminated system using incorrect freon and additives from a quick shot can. In order to ensure proper repair, that contamination required to be completely removed from the system. As you know, the vehicle came into us without a properly operating A/C system, and was returned in working condition, verifying the repair. We appreciate your input, as it helps us maintain high standards for all of our customers.

Dec 09, 2025 -

jmbonyak responded

The refrigerant added was what is called for by the sticker in the engine compartment and owner's manual. A common practice when pressure is low! There was no "contamination" to the vehicles system. The dealer at the time of repair said to drain the refrigerant out with an additive to address leaks required an additional charge of about $260 so it would not "contaminate" their machine. The refrigerant added did not contaminate the vehicles system. Garvey's response to this is misleading. Garvey said a section of pipe was required but then I was told the "wrong part" came in and would delay repair. They had to reorder. When the right part came in the service department not only installed the wrong part with the one they claimed was damaged and leaking, they replaced the distribution box also which wasn't cited as a problem at all. So I ended up paying for a part that may or may not have been needed as there is no visible damage/leak to it AND also had to pay for the "wrong part" and a distribution box that Garvey Service decided to install just "to be sure"..... All these extra parts and labor at my expense which constituted the majority of the repair cost. It also appears quite likely, that none of these parts may not have been needed as the only sign of a leak identified by dye residue was from a joint connecting parts together that may needed to be reseated. The pipe that was said to have "major damage" and a leak has no such evidence and under testing with 50 psi exhibited no fault. To date I still have not received any reply as requested to the "certified" letter I sent to the Garvey Kia's General Manager about the Service Department's work and charges. The vehicle was brought to the Garvey Kia within the warranty period. I only owned it a couple weeks before we noticed the poor AC performance. This issue should have been identified by Garvey Kia during their 165 point "Certified Vehicle" analysis. I am hoping the information recently forwarded to Kia's Corporate Customer Care unit will provide the attention this matter deserves.

November 21, 2025

When I learned that my car had been discontinued, I was quite upset. I told John Starling all the things I loved about my Soul and he suggested I look at the Seltos. I was skeptical at first but he was r More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
Nov 21, 2025 -

Garvey Kia responded

Thank you for sharing your experience. We are pleased to hear that John was able to guide you through the transition from your Soul to a Seltos that fits your needs so well. It is great to know that the features and color selection are already adding value to your daily routine. We appreciate your trust in us and look forward to supporting you with anything you may need in the future. Thank you for choosing Garvey!

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