Garvey Kia
Queensbury, NY
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454 Reviews of Garvey Kia
Overall the car buying experience at Garvey's was good. I did have some difficulty after the sale, but it was eventually taken care of. Just took a while longer that I would have liked. did have some difficulty after the sale, but it was eventually taken care of. Just took a while longer that I would have liked. More
Devin is a great salesman. He was very polite and courteous. He was not pushy and made this buying experience the most painless. I would definately reccommend him to my family and friends. courteous. He was not pushy and made this buying experience the most painless. I would definately reccommend him to my family and friends. More
Claude went out of his way to make sure I was happy. He was very personable and great to deal with. It was a challenge to get me into a new/used vechicle but he made it happen!! I got a great car at a gre was very personable and great to deal with. It was a challenge to get me into a new/used vechicle but he made it happen!! I got a great car at a great price. I will be going back there in the future. And will be recomending him to anyone I know buying a car. More
This was my first car and I fell in love with it the moment I got there. I was a bit nervous however because a car is a big deal but I have to say Garvey was so helpful it made everything so much easier moment I got there. I was a bit nervous however because a car is a big deal but I have to say Garvey was so helpful it made everything so much easier. I had gotten a call from Andrew to go and test drive, and after I did I was hooked immediately, Andrew was so helpful and so polite he really made buying my first car and experience and I would recommend both him and Garvey to anyone and everyone I know. More
This dealership Garvey Kia is the best place to buy a car new or used.. The salesperson we had Claude Middleton was the greatest person to buy a car from. Very professional and not pushy in anyway to get you new or used.. The salesperson we had Claude Middleton was the greatest person to buy a car from. Very professional and not pushy in anyway to get you to buy. Excellent experience. We love our new Kia Soul.. Next time we buy again we will be back.. More
Andrew got right into helping my fiance and I out. He explained everything to us clearly, he had a very good personality, very friendly guy. If someone told me they wanted to go to garvey kia I would tel explained everything to us clearly, he had a very good personality, very friendly guy. If someone told me they wanted to go to garvey kia I would tell them to go right to Andrew. Thank you Andrew you were a great person to work with. More
Claude was wonderful to deal with. We didn't expect to find the car we wanted in such a short time. He was very pleasant, not at all pushy and told us he would hold the car for us when we told him we wer find the car we wanted in such a short time. He was very pleasant, not at all pushy and told us he would hold the car for us when we told him we were definitely interested in the Sorento. He also saved us a trip by working a deal over the phone for our trade-in. Claude is someone you immediately feel comfortable with and this was important to us. The purchase of the vehicle went very smooth. Claude took the time to bring us over to the service and parts department and we met Jason Wade who we were also impressed with. He is a young man with knowledge beyond his years and has excellent interpersonal skills. Claude has followed up with us to check on how things are going and is always professional, courteous and willing to help. We highly recommend this dealership and Claude Middleton who is a class act. We will return to Kia Garvey for all of our service work and future purchases. More
The slightly lower score wasn't Claude's fault but the use of a new computer system for inputting info. There was also another snafu as our 2nd key to our new car was lost and now we have to drive (162 m use of a new computer system for inputting info. There was also another snafu as our 2nd key to our new car was lost and now we have to drive (162 miles roundtrip) back up to the dealership. But these things happen and all in all, it was a good deal with a good sales rep at a Volvo dealer. Yeah, we'll go back & see them next year when I need a new car. More
My wife and I usually get our 2008 Kia Optima serviced in My wife and I usually get our 2008 Kia Optima serviced in our hometown in Arizona. In Arizona we bring the car in and the car is taken care of. We t My wife and I usually get our 2008 Kia Optima serviced in our hometown in Arizona. In Arizona we bring the car in and the car is taken care of. We take our car to any Kia dealership and get the same great service, until we took our car into Garvey. We had to pay for the diagnostic test, which was understandable. They found the antifreeze leak at the upper section of the lower radiator hose. They double hose clamped it and topped off the coolant. I checked the coolant level and it was the same as when I brought it in below low. The gas tank valve is bad, since we have an extended warranty, which can be used anywhere at any dealership, Andy at Garvey requested I contact my extended warranty and get authorization from the company n Arizona. So I took his advice and called. The company answered and explained that they cannot send me the monies to repair personally. The dealership needs to call and get authorization for verification of the repair. Prior I had given Andy all the information to do so. I called Andy back the same day I brought the car in for service, which was Wednesday and He said He would call the company and get verification. I left a message o his voicemail following Monday. I called him on Tuesday and He still suggested I call the extended warranty company to get authorization. The extended warranty company said they would gladly pay the dealership for the repairs, so why is Garvey dragging their feet? No return calls or solving the repair issues is bad customer service the dealership will be rated for. More
After going to 2 other dealerships and feeling very frustrated, Dave made it a wonderful experience. Getting me $500 more for my trade within 10 minutes of being there, where the "humungo" dealer took frustrated, Dave made it a wonderful experience. Getting me $500 more for my trade within 10 minutes of being there, where the "humungo" dealer took 2 hours to not do much. I have bought many cars in my time, and this is the BEST experience I have had, hands down! More