Garnet Volkswagen Reading

This is a great dealership that does care about you before, during, and after the time of purchase of your vehicle wether it was new or used. I recently had an issue with my car and both Chris Rust & B before, during, and after the time of purchase of your vehicle wether it was new or used. I recently had an issue with my car and both Chris Rust & Bruce Hendrixson contacted me within the hour of when I mentioned the issue. They did address all my concerns and were very pleasant, down to earth, and understanding. I did purchase my vehicle(used) from them less than a year ago and I would highly recommend them, they stand behind what they sell, treat you like a person, and know your name. I never thought I would be treated as well as I was with this dealership. Wether you're looking to buy a new car or a used car go here. Their associates are all friendly, kind, and go out of their way to assist you. Give them a visit, you won't be disappointed! More

Service was done in timely manner. Not really satisfied with directory of calls overall as I feel as if the line is never answered when calling for service or questions. However, return calls occur within with directory of calls overall as I feel as if the line is never answered when calling for service or questions. However, return calls occur within 1 business day. More

Excellent and friendly service. My new car was delivered in a timely manner and in perfect shape. I would highly recommend this dealership over others because they don't mess around! Thank you for my new ca in a timely manner and in perfect shape. I would highly recommend this dealership over others because they don't mess around! Thank you for my new car!! More

Chris Brown was professional, polite, knowledgeable, and an absolute pleasure to consult with on my recent VW purchase. He spent the right amount of time with me and my family, and made the entire experienc an absolute pleasure to consult with on my recent VW purchase. He spent the right amount of time with me and my family, and made the entire experience refreshingly positive. Dave Kazmierczak was tremendously helpful in my questions on extended warranty options, and presented the facts and insight needed to help me choose the right options. Overall, everyone we met at the dealership was friendly and helpful, and clearly enjoy and take pride in their group. I would highly recommend them to anyone interested in a positive, straight forward car buying experience. More

We have always had excellent interaction with VW Reading. Their service price estimates are accurate, they are extremely accommodating in scheduling, and they just plain do excellent work. I have not taken m Their service price estimates are accurate, they are extremely accommodating in scheduling, and they just plain do excellent work. I have not taken my car anywhere else for service since I bought it in 2005. More

My experience with Reading VW was excellent, and I would recommend them to any friend looking for a VW or Audi. The sales department as well as the finance department were on the ball and made the process o recommend them to any friend looking for a VW or Audi. The sales department as well as the finance department were on the ball and made the process of buying my new car hassle-free. With 3 other VW dealerships within 11 miles of my home, I drove 60 miles to this dealership and it was well worth it. More

excellent buying experience with Chris Brown and pleasure in ease the buying process. Would buy another car from Chris again. Super friendly experience with everyone at dealership and the VW was deliver pe in ease the buying process. Would buy another car from Chris again. Super friendly experience with everyone at dealership and the VW was deliver perfectly. More

We are travelling and hit 10,000 miles when we were 5,000 miles from home. We dropped in to service our Passat TDI and they took us is immediately. We were back on the road within 2 hours. Excellent servi miles from home. We dropped in to service our Passat TDI and they took us is immediately. We were back on the road within 2 hours. Excellent service and friendly staff. Very much recommended. More

They are fast and informative. They are very courteous and I feel like I am the only one being taken care of. Always a pleasure. and I feel like I am the only one being taken care of. Always a pleasure. More

My battery died and Nate got me in and they even looked at another issue while I was there. There were so friendly and helpful. Everyone even when I paid was so very helpful. Kudos to all of your staf. Ver at another issue while I was there. There were so friendly and helpful. Everyone even when I paid was so very helpful. Kudos to all of your staf. Very customer focused experience bleeping up. More