Garnet Volkswagen Reading
Leesport, PA
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387 Reviews of Garnet Volkswagen Reading
I have never experienced better service, knowledge or professionalism from any other dealer or sales consultant than with Reading VW/Audi or Jason Moyer. My family's experience was second to none and we professionalism from any other dealer or sales consultant than with Reading VW/Audi or Jason Moyer. My family's experience was second to none and we will continue to purchase future vehicles with Reading VW and always work with Jason. Jason's overall knowledge of their brands and models was exceptional and we NEVER once felt pressured or "pushed" to make a sale. They wanted what was best for us and we felt comfortable with all departments and employees. For these reasons, we literally bought 2 vehicles from Jason in 2 days. Thank you for everything! More
I could not have had a better experience from start to finish! The level of friendliness, professionalism, attention to needs and details, and product knowledge could not be rivaled! I will be back :) finish! The level of friendliness, professionalism, attention to needs and details, and product knowledge could not be rivaled! I will be back :) More
Experience was great and Jason was extremely helpful. He answered all of my questions and made my first car buying experience very positive. Would definitely recommend him and the dealership to my friends answered all of my questions and made my first car buying experience very positive. Would definitely recommend him and the dealership to my friends and family. More
Jason has been nothing but professional and great to work with. Good guy and I would certainly recommend him to friends and family. Keep up the good work and look forward to our next purchase! with. Good guy and I would certainly recommend him to friends and family. Keep up the good work and look forward to our next purchase! More
Jason was great to work with. He was flexible around my hectic schedule and made himself available when it was convenient for me. He was knowledgeable about his product as well. hectic schedule and made himself available when it was convenient for me. He was knowledgeable about his product as well. More
Nate Krick was excellent. He was informative and caring. A female employee who's name I did not catch was at the service counter when I arrived. She gave me just plain wrong information. I had my glow p A female employee who's name I did not catch was at the service counter when I arrived. She gave me just plain wrong information. I had my glow plug indicator flashing and and a solid check engine light. The glow plug light disappears when I turn the car off, which I have to do because when it comes on, the car starts limping (won't go passed 55 mph). The check engine light stayed on all the way until I reached the dealer. I turned the car off when I got there. I explained the issue to the employee. When she went to check my car, she turned it on, and neither indicator lights were on. It was almost like she didn't believe my car had any symptoms. I told her to check for engine error codes (and I knew what error code I was getting because I had checked it with an OBD scanner earlier). She said that i had no lights on so she couldn't check for codes. That makes no sense. I told her that the code was never cleared and she would find something. The fact that there is no engine light on doesn't matter. She said she could check it but since there was no light, and even though I was under warranty, VW would not cover it. That also doesn't make sense. This nonsense continued. The entire time she was rude, gave me false information, and seemed like she had no interest in helping me. And in the end, problems were found with my car. They also found the exact same engine error codes that I found, and I ended up losing almost half a day of work. More
Awesome experience from beginning to end. Nate was very nice greeted me as I pulled up. When I spoke to him on the phone he explained all of my issues with my vehicle, great help! nice greeted me as I pulled up. When I spoke to him on the phone he explained all of my issues with my vehicle, great help! More



