Garnet Volkswagen Reading

Poor Initial Greeting Turned Into Positive Sale We were initially greeted by our sales person with her head on her hand and no smile. While test driving she was texting the entire time, and while o We were initially greeted by our sales person with her head on her hand and no smile. While test driving she was texting the entire time, and while our paperwork was being gathered, gave my wife attitude about changing our address. Blaine ended up coming to our rescue with a deal we couldn't refuse and helped us with a great smile. With that said, I would recommend this dealership to someone else. Although, I would also recommend the dealership do some training on their sales team to have a more positive and professional attitude during the sales process. More

Great!!!!! Jason is a great guy and sales person. He was very patient with me while I decided on which car I wanted to choose. I had him at least get 8 or more c Jason is a great guy and sales person. He was very patient with me while I decided on which car I wanted to choose. I had him at least get 8 or more cars that I wanted to test drive and he never asked, " is this the one you want to get", very patient. He made sure I got the most for my money and wasn't satisfied until I was. I would recommend him to anyone that wants a Volkswagen or vehicle in general at the Reading Dealership. More

Free Service My experience at your dealership was a pleasant one. I was updated on the progress of my service, and was content reading my book while waiting. I w My experience at your dealership was a pleasant one. I was updated on the progress of my service, and was content reading my book while waiting. I would not go anywhere else for service! Although, suddenly my cruise control is not working...This is why I gave the quality of work a rating of good instead of great! More

Service I came in to have my car serviced for it's first thirty day checkup and was greated by Mr. Krick and from there he told me what my part was in getting I came in to have my car serviced for it's first thirty day checkup and was greated by Mr. Krick and from there he told me what my part was in getting it serviced since I was leaving my vehicle overnight and he took care of the rest and made it very easy as simple for me. The next day we picked up the car conveniently at the front of the dealership and everything was great. Overall wonderful experience. More

great service Jason was great to work with and very flexible with our needs. Our test drive and paperwork was completed in a timely manner. I would recommend Jaso Jason was great to work with and very flexible with our needs. Our test drive and paperwork was completed in a timely manner. I would recommend Jason if your buying a car. More

Jetta SE Keith is the coolest guy there in many ways and knows everything about his cars. Blaine works magic with numbers and feels for any customer I think th Keith is the coolest guy there in many ways and knows everything about his cars. Blaine works magic with numbers and feels for any customer I think the same way he did with me he most likely does with others, which is awesome... Jessica, she made everything just seal up from my trade in to me driving out with a new one. She was absolutely awesome. I don't think their is a better "group" of people to go through to buy a car! Keith,Jessica, Blaine . THUMBS UP More

Gong over and above.. There is nothing negative I can say about our visit to the dealership. From the very beginning Lou Bealer was there to be of service to us. He was v There is nothing negative I can say about our visit to the dealership. From the very beginning Lou Bealer was there to be of service to us. He was very friendly, informative and helped us through every aspect of purchasing a new car. We found he went over and above in his duties when a slight problem arose. He took ownership of the matter and it was resolved immediately. We had a very pleasant meeting and purchased one beautiful car. Thank you Lou for all you did for us. It was a pleasure dealing with you and when we are in need of another car, we'll be back. We have had VW's for over 30 years and would recommend them and Volkswagen Reading to all. More

Customer Service is the best in the County Reading VW far exceeds superior customer service. I enjoy coming to the service department. Nate is incredible - keeps in touch - saw my car needed Reading VW far exceeds superior customer service. I enjoy coming to the service department. Nate is incredible - keeps in touch - saw my car needed to be inspected so he called me and the service department banged it out! Car came back to me washed and cleaned out and beautiful. Nate always has a rental ready for me - he is AWESOME. Bruce Hendixson helped me in a big way. When no one else would listen or help - not even corporate VW - he did. I just hope he shared his chocolate cake...with peanut butter icing Sal is always friendly - a great guy. Front desk check out girls are AMAZING! One more thing - I accidentally deleted myself from your mailing list - could you please add me back on. Thanks and have a great day, Cathy More

2014 Volkswagen Beetle I absolutely love my new Beetle. My experience at Volkswagen Reading was by far the best I've ever had. The entire process was smooth and efficient. I I absolutely love my new Beetle. My experience at Volkswagen Reading was by far the best I've ever had. The entire process was smooth and efficient. I would highly recommend this dealership to friends and family members. Thank you Volkswagen Reading! More

Vision rocks I had the best car buying experience EVER at Volkswagen of Reading. The three people I selected made everything work out great and perfectly to my lik I had the best car buying experience EVER at Volkswagen of Reading. The three people I selected made everything work out great and perfectly to my liking! They did such an incredible job with making buying a car not as stressful. Just 100% all around for Blaine, Keith, and Jessica!!! Awesome people who actually care about the customer!! More