Garavel Subaru

Buying a car on the INTERNET (???) well listen to my story. I live in Central Maine and promised my wife an upgrade to an all-wheel drive vehicle. Did all the research and looked throughout Maine for a story. I live in Central Maine and promised my wife an upgrade to an all-wheel drive vehicle. Did all the research and looked throughout Maine for a Subaru Outback, at least a 2010, and less than 40k miles. For some reason, snow?, Subaru’s are a premium here which led me to consider the internet. While I work with computers and am very comfortable with purchasing items on the internet, cars are a big ticket item and doing it sight unseen is almost ludicrous. I settled on two options, one a private deal in upper New Jersey and the other with Garavel Subaru in Norwalk, Ct. There were pros and cons to both but the salesman I was dealing with at Garavel was the tipping point to my selection. Shawn Brown, a man I have never met before, instilled confidence and most important trust in a fellow individual. I was up front with him about my apprehension about purchasing online, sight unseen. Add to the fact that he asked if I could send him the money before the arranged date to pick up the car. Making arrangements to get any internet deal usually requires details about getting there. In our case we were flying out west and coming back into Boston on Labor Day. Shawn offered to drive the car to Providence, RI to rendezvous with us to complete the transaction. While it was not a condition for us to send the money before having the car he asked if we could do that, getting that uneasy feeling???, to help make his numbers for the month. This is where the trust I felt from talking with Shawn comes into play. Well everything went according to plan, sent the check, Shawn met us in Providence, and we drove home in a new Subaru Outback. We did have one issue and that was that there was one key and the valet key. We asked Shawn if they would provide another one and they agreed. It took a little while due to some weird circumstances but he came through on his word and to me that is what a positive purchasing experience is all about. We love our car and I would do it again if I were dealing with Shawn. He is a man of his word and sometimes you have to believe in the honesty of people. Thank you Shawn, you are a man of your word. More

josh was a wonderful salesman,if it wasn't for him we would not have come back to buy our forester. on our first visit my mother was upset by another salesman and she didn't want to come back ,because of would not have come back to buy our forester. on our first visit my mother was upset by another salesman and she didn't want to come back ,because of josh she did and we bought the car. More

The staff was fantastic, and welcoming. No one talks down to you, they work well to find you a great car that fits into your budget. Entirely satisfied and would totally recommend this dealership and these a to you, they work well to find you a great car that fits into your budget. Entirely satisfied and would totally recommend this dealership and these agents to anyone looking for a new car! More

It's Joshua Gonillo all the way. Honest, forthright, doesn't go back on his word, makes every effort to keep the customer (me) happy. He is not bound by the book. In fact, he will give you his best time doesn't go back on his word, makes every effort to keep the customer (me) happy. He is not bound by the book. In fact, he will give you his best time and effort -- and honesty (I know I said that but, in a world where rules become nooses, it bears repeating). This review refers to him, not the dealership. He is a gem, a find and should be held in the highest regard by the company, as he is with me. More

visit that place and had a very good experience with vendors, specially with Joseph Zerbo and Jose. I was treated really well. were always willing to negotiate the car. truth recommend to others to visi vendors, specially with Joseph Zerbo and Jose. I was treated really well. were always willing to negotiate the car. truth recommend to others to visit the Garvel Subaru of Norwalk CT. there find very friendly people who attend fine. More

Every aspect of our recent Outback purchase was a very pleasant experience. Josh was great to work with - knowledgeable and very enthusiastic about the cars he is selling. He was professional and did pleasant experience. Josh was great to work with - knowledgeable and very enthusiastic about the cars he is selling. He was professional and did his job well without being overly pushy to close the sale. We felt very comfortable working with Josh and know that his clients will do well by him. "Big Mike" was very straight forward with us on what they could or couldn't do in terms of price and didn't try to hide anything. Their vehicles are well priced to the market value and they will stand behind them. After our discussion I felt comfortable that we were getting a fair price on our purchase and also got a fair value for our trade in. We would highly recommend paying these folks a visit for your next car purchase. We will definitely be returning for our future car needs. More

We had an excellent experience purchasing our new Outback at Garavel! Josh is an amazing person and we had an absolute blast with him! He made us feel welcome the instant we stepped on the lot and we had a g at Garavel! Josh is an amazing person and we had an absolute blast with him! He made us feel welcome the instant we stepped on the lot and we had a great time with him all afternoon. He even stayed after closing time to see us drive off the lot! He is hands-down one of our favorite people we have met since moving to Connecticut from North Carolina last year. Mike was also wonderful, and was more than willing to help us out whenever we had a concern. We absolutely LOVE our new Outback, and would whole-heartedly recommend that anyone go to Garavel Subaru if they're looking for a new car. Thanks to all of you! More

My experience leasing a new Outback was made effortless by Miles. He listened to my needs and met each one effortlessly. I came away with my new Outback which I have been enjoying ever since! by Miles. He listened to my needs and met each one effortlessly. I came away with my new Outback which I have been enjoying ever since! More

Josh was such a sweetheart. He helped me the day I purchased my crv. He explained the whole car buying process clearly and I felt like I got the best service. He even helped me jumpstart my other car. purchased my crv. He explained the whole car buying process clearly and I felt like I got the best service. He even helped me jumpstart my other car. More

Travis worked hard to win our business and get us a great deal on a new CrossTrek. He was friendly and helpful. Joe W. helped us seal the deal at the dealership and was thorough in helping us become accust deal on a new CrossTrek. He was friendly and helpful. Joe W. helped us seal the deal at the dealership and was thorough in helping us become accustomed to our new car. He made sure all our questions were answered and that we felt comfortable in the car before leaving the lot. They both helped to make the process smooth and enjoyable. We are delighted with out new CrossTrek and would return to buy another car when the time comes. More