Galleria Chevrolet

I’ve been to many dealerships I would say this is probably the best service all around. Ben was great kept me updated during my time there very nice experience thanks again Ben. probably the best service all around. Ben was great kept me updated during my time there very nice experience thanks again Ben. More

I went to this dealership specifically because they had my dream car available, which is unheard of these days. I have purchased several other cars at a dealership closer to where I live, and I have never my dream car available, which is unheard of these days. I have purchased several other cars at a dealership closer to where I live, and I have never had any issues. IF YOU ARE A WOMAN, DO NOT PURCHASE YOUR CAR FROM THIS DEALERSHIP. My experience with this dealership was perfectly fine until I declined any "add ons" that they tried to sell me. I very clearly declined the OPTIONAL addition of Skyforce and Nanocure that totaled approximately $1,000. The second that I declined these options, it was clear that I upset the salesman. He immediately got up and went to speak to the sales manager. The salesman then asked if I would agree to the options if my monthly payment would be the same as it would be without the options. At this time, my husband was sitting with me and our two young children. This conversation continued until we finally agreed. We only agreed because we needed to move the process along because we had already been there for over an hour with our children who were getting tired. Once the finance department took over, my husband left with the children to transfer everything from the car we were trading in to the new car. The finance manager seemed very nice at the beginning of the process; however, when I declined any additional warranties (as I always do), I yet again was faced with an upset male employee. He then began to re-explain why I needed the warranties that he was selling, as if I did not understand it the first time that he explained it. When I again said NO, he asked me why I did not want it. I should not have to explain why I do not want the additional warranty. I told him that I did not want it. He did not stop there. He kept pushing the matter until another employee then came into the office to back him up. They still tried to sell me the premium warranties. They pushed and pushed causing the purchase process to take an extremely long time. This did not stop until my husband came back into the dealership and threatened to walk away from the purchase if they did not finalize the sale in the next 15 minutes. This dealership's sales tactics were the worst I have ever seen. When I did not agree, they belittled me and treated me like I was stupid. I am not sure why I had to say NO more than once, much less over and over again. I am no where new to purchasing cars from dealerships, so I absolutely know that this is not normal or acceptable. The whole process took over three hours, and it was a traumatizing experience for myself and my family. More

Great staff, friendly and courteous, nice follow-up after the sale, a personal thanks to Steve McA for answering all my questions the sale, a personal thanks to Steve McA for answering all my questions More

Once again a perfect experience at Galleria Chevrolet. Thank you Marc and the team behind the scenes getting it done right and right away! Thank you Marc and the team behind the scenes getting it done right and right away! More

I have been going to Galleria Chevrolet since 2020 when I bought a new Silverado. The initial sale went great, quick, easy, and no surprises. It started there but let me tell you folks, the service departmen bought a new Silverado. The initial sale went great, quick, easy, and no surprises. It started there but let me tell you folks, the service department is top notch! I take my both of my trucks here now, great advisors and fantastic techs. Can’t say enough good things but I’ll tell you this, if you go for service you won’t be disappointed. No Chevy dealer in the metroplex can touch their oil change prices. Call around and check for yourself. No I don’t work there and no they didn’t compensate me in any way to say this stuff. I’ve had nothing but good experience with them and I hope you do too. More

Great experience at this dealership! My sales rep, Kamari, was very knowledgeable and help me with all of my questions. My sales rep, Kamari, was very knowledgeable and help me with all of my questions. More

Sofiane Derbazi The best salesman ! Keep this man if you want someone to help keep the company going!!! 100% will recommend this dealership to family & friends . Keep this man if you want someone to help keep the company going!!! 100% will recommend this dealership to family & friends . More

Galleria Chevrolet gave me a stress free car buying experience. Steven Lewis was a great sales person and made the process very easy. I would highly recommend Galleria Chevrolet to anyone who’s in the experience. Steven Lewis was a great sales person and made the process very easy. I would highly recommend Galleria Chevrolet to anyone who’s in the market for a new or used car. More

Best car buying experience I have ever had! They worked hard to try and find me everything I wanted and helped me stay within my budget! Shawn was amazing! Nelson was very attentive! If you are They worked hard to try and find me everything I wanted and helped me stay within my budget! Shawn was amazing! Nelson was very attentive! If you are looking to buy a car buy from them, you won't be disappointed! More

Mark and team are the best service department I’ve ever had work on my truck. They did exactly what they promised and more. It’s worth the drive to get there and get perfect service the first time! had work on my truck. They did exactly what they promised and more. It’s worth the drive to get there and get perfect service the first time! More