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Galeana Kia

Fort Myers, FL

4.7
286 Reviews

14483 S Tamiami Trail

Fort Myers, FL

33912

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286 Reviews of Galeana Kia

October 28, 2016

Pleasantly Surprised I came to the dealership expecting the usual high pressure tactics used at most other dealers. I was met by Zach Hayes who was totally professional an More

by astern5959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 11, 2016 -

Galeana Kia responded

You should never feel pressured when it comes to buying a car, at least thats how we feel at Galeana! Thank you for your review, we love to hear bout our customers experience. We are delighted that yours was so pleasant. Zach Hayes is stellar at his job and we are lucky to have him on our team. Thanks again and have an amazing day, The Galeana Management Team.

October 26, 2016

Awesome experience I have referred many people to Zach Hayes. He was a no pressure sales man! We even brought our daughter in to buy a car the same day. All of the staff More

by July4achoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 10, 2016 -

Galeana Kia responded

Thank you for your review July4achoo! It is so good to hear how fond you are of our car selling phenomenon, Zach Hayes. Galeana is all about giving our customers a pleasant and pressure-free experience and Zach is a one of the best at doing just that, we are lucky to have him on our team. Thanks again for the feed back, we love to hear about our customers experiences. Have a terrific day, The Galena Management Team.

October 23, 2016

Automobile buying at it's Best! I was impressed with the knowledge of my Salesman "Big Lou", has the answers to all of our questions and then some. I have been purchased previous K More

by Jorge6347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 10, 2016 -

Galeana Kia responded

No pressure and friendly should be standard when it comes to a salesman, however, sometimes that's just not the case. Here at Galeana, we don't want our customers to feel any obligation and we always want them to feel at home with our staff. We are beaming with pride over your review and we thank you for taking the time to let us know about your experience. We appreciate the feed back. Thanks again and have an amazing day, The Galeana Management Team.

October 19, 2016

Fast, Friendly & Professional We went into the dealership just to look at the Kia Sorento to see if I liked the interior of the vehicle. We walked out 3 hours later in a 2017 Kia More

by Maxwell
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance, Zach Hayes
Nov 10, 2016 -

Galeana Kia responded

Congratulations on your new 2017 Kia Sorento! We are so glad to hear how impressed you are with our Zach and Lance, we are proud to have them as a part of our Galeana team. Thank you so much of taking the time to write a review, we appreciate the feed back. Thanks again and have a wonderful day, The Galeana Management Team.

October 15, 2016

Great experience I went to Galeana Kia to find a new car that was affordable to my budget, and I got just that. Everyone was very friendly and polite when I walked in More

by Shelbflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Toro II
Nov 05, 2016 -

Galeana Kia responded

We want everyone who walks through our door to feel like a part of the Galeana family, so your review is exactly what we love to hear! Thank you for taking the time to make our day brighter! We appreciate the feed back. Thanks again and have a great day, The Galeana management Team.

October 15, 2016

Amazing afternoon From the moment we made eye contact with Jose and he asked how he could help us until the final handshake,our experience was stress less, professional More

by Ghappy7238
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Toro II
Nov 05, 2016 -

Galeana Kia responded

We love to hear that your experience was stress less because buying a car should be just that. Thank you for taking the time to let us know about your experience with Galeana and Jose. We look forward to seeing you next time you need a vehicle. Thanks again and have a great day, The Galeana Management Team.

October 12, 2016

Very pleased I have never bought a used car before and have only bought a few cars period. Ricky's ability to find out what we were looking for and relate to our More

by Holly Wademan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sanetti
Oct 13, 2016 -

Galeana Kia responded

Thank you for your review Holly Waderman! Buying a car should be easy, at least that's what we think here at Galeana. Other dealerships want you to jump through hoop after hoop, not here at Galeana. Ricky's persistence is impressive when it comes to finding exactly what the customer wants and we are pleased that he found what you wanted without exhausting all his persistent funds. Thanks again for letting us know about your Galeana experience and have the best day ever, The Galeana Management Team.

October 10, 2016

No games Josent was amazing and was very straight. Very respectful to my wife and I and did everything to make sure we were comfortable and happy through the More

by Ki4fmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagan, Jose Luis Toro II
Oct 11, 2016 -

Galeana Kia responded

Respectful, comfortable and happy, those are adjectives that we love to hear coming from our customers. Thank you for taking the time to write a review for us, we adore reading about Galeana success stories. We know that buying a car can be challenging, and we are so happy to know that Josent made your car buying experience a pleasant one. Thanks again and have a wonderful day, The Galeana Management Team.

October 10, 2016

Car dealer that didn't leave a bitter after taste. My husband and I were in desperate need for a 2nd car. We work opposite shifts, and frequently have a hard time getting to and from work and school wi More

by Kaitlyn Murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Pagan, Jose Luis Toro II
Oct 11, 2016 -

Galeana Kia responded

Having only one car in a family can be a struggle and we can imagine the relief you are feeling with your new second car. After 2 years with only one car, you must be able to handle just about anything, but thank goodness you don't have to anymore!! We hate to hear about your frustrations with Sutherlin Nissan, but we are glad that it brought you to us. Jose and Angel are both assets to Galeana and we are lucky to have them. Thank you so much for sharing your success story with us, reading reviews such as yours, is what helps us get through our day. Thanks again and have a great day, The Galeana Management Team.

October 04, 2016

no pressure., We never felt pressurized on our visit which we found unusual and very refreshing. In every other dealership we were either dismissed or put under pre More

by fairy nuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth, Angel Pagan
Oct 05, 2016 -

Galeana Kia responded

Pushy salesmen can really ruin your car buying experience. The customers happiness is most important here at Galeana, we want you to have the car that YOU want. We pride ourselves on our patience and understanding that buying a car is a big purchase that you will have for many years, so it should be perfect for you. Thank you, Fairy Nuff, for the feedback about your experience with our Galeana team. Reviews are a great tool for us to learn how we excel and how we can improve, so we always appreciate when someone takes the time to let us know how we are doing. Thanks again and have a great day, The Galeana Management Team.

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