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Galeana Kia

Fort Myers, FL

4.7
286 Reviews

14483 S Tamiami Trail

Fort Myers, FL

33912

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286 Reviews of Galeana Kia

November 16, 2016

Much improved experience Zac made the experience the best and worked hard to help us!we appreciate the time spent and honesty. The finance guy was good too. We also had John h More

by Potts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 16, 2016 -

Galeana Kia responded

Thank you for your review Potts! It feels good to know that our customers are enjoying their experiences with us here at Galeana Kia. Customer service is our number one concern, if the customer isn't happy then we are not happy so we always want our customers to leave ecstatic. Thanks again for your review and have a wonderful day, The Galeana Management Team.

November 14, 2016

Fast and Friendly Dealership "Fast", "friendly" and "dealership" do not normally go together, but at Galeana, it does. From sales to finance, the entire process went very smo More

by Leo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth, Angel Pagan
Nov 16, 2016 -

Galeana Kia responded

So many compliments, we are blushing over here!! Thank you so much for the kind words, we are so pleased that you had such a fabulous experience. Big Lou and Angel are a dynamic duo when it comes to customer experience, we love to hear how they have impressed you as well. Thanks again for your review and have an amazing day, The Galeana Management Team.

November 12, 2016

Awesome My experience with Galeana Kia was great. Zach Hayes was an awesome salesman. Zach was kind, helpful and worked very hard to get me the car I wanted More

by Kelkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 16, 2016 -

Galeana Kia responded

Thank you for your review Kelkel! It is wonderful to hear that you had a great experience with Zach Hayes here at Galeana Kia. We take great pride in having the best staff in SWFL and Zach is a great example of this. Thanks again for your review and have a terrific day, The Galeana Management Team.

November 09, 2016

Pleasant Experience Thank you Zach! We love the car and you made the experience of buying a car pleasant. Have to say that has never been the case in the past. More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Nov 11, 2016 -

Galeana Kia responded

It is great to hear that you had a pleasant experience buying your car with Zach. We are proud to have him on the Galeana Kia team. Thank you for taking the time t let us know about your experience, we appreciate the feed back. Thanks again and have an amazing day, The Galeana Management Team.

November 06, 2016

Great experience I had a great experience. The staff was very courteous and helpful. I will definitely recommend them to others. The only negative was the process to More

by Shirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in finance. , Lou "BIG Lou" Barth, Alex Pagan
Nov 11, 2016 -

Galeana Kia responded

Thank you for your review Shirl. We are happy to hear that you had a great experience at Galeana Kia. We love to hear about our customers experiences. Thanks again and have a wonderful day, The Galeana Management Team.

November 03, 2016

Best service EVER! I recently got in a car accident which, unfortunately, led to my previous car (a Kia Soul) being totaled. I was very flustered due to the fact I, hone More

by AlexandriaQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Sanetti
Nov 11, 2016 -

Galeana Kia responded

We are so sorry to hear about your accident AlexandriaQ. Accidents are a terrible and unexpected occurrences in life and can cause many different problems. We are so glad to hear that we made a light at the end of your tunnel. We understand that life happens and we want to do any thing we can to help. Thank you so much for your review, we love to hear about our customers experiences. Thanks again and have a great day, you definitely deserve it! Sincerely, The Galeana Management Team.

November 02, 2016

EXCEPTIONAL!!!!! The dealership was nice and clean, the entire staff was courteous and helpful not just the sales man that my husband and I dealt with. Prompt customer More

by IvetteV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes, Angel Pagan
Nov 11, 2016 -

Galeana Kia responded

It feels good to hear that we were your favorite out of 4 or 5 other dealerships. We are blushing after reading all your kind words. Zach Hayes is a big deal here at Galeana Kia and we are so happy to have him as part of our team. We are also thrilled to hear that you love your new Kia Soul, additional safety features are a very nice to have. Thanks for taking the time to write a review, our customers experiences are important to us. Thanks again and have an amazing day, The Galeana Management Team.

November 01, 2016

Amazing!!!!! Best experience ever when it comes to buying a By far the best experience ever at a dealership.... Amazing fast friendly and understandable service by Mr. Zach Hayes... I would definitely recommend More

by Louie1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes, Angel Pagan
Nov 11, 2016 -

Galeana Kia responded

Thank you so much for the kind words! We are thrilled to hear that you had the best experience ever at Galeana. We think Zach is a keeper and we are glad you agree. We can't wait to see you next time you need a vehicle or any other car service. Thanks again for your review and have an amazing day, The Galeana Management Team.

October 31, 2016

Excellent service Great service. In and out in record time. Big Lou's knowledge of the Kia line was great. All questions were answered and the entire experience was mor More

by DocMatt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 11, 2016 -

Galeana Kia responded

Thank you for your review DocMatt! We love to hear about our customers experiences. It is wonderful to hear that yours was so great. Big Lou is a legend here at Galeana we are proud to have him on our team. Thanks again we appreciate the feed back and have a terrific day, The Galeana Management Team.

October 30, 2016

Wonderful experience. Lou was great to us. We came to Galeana to "shop" for a new car. We really didn't expect to purchase that day, but Lou was a super salesman. He knew every aspect of the More

by Niedorfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Nov 11, 2016 -

Galeana Kia responded

Big Lou can be hard to resist, he is such a great guy that you just can't help but buy a car from him. Lou really is a super star here at Galeana we are proud to have him on our team. Thank you for your review and congratulations on your new Optima! Thanks again and have a wonderful day, The Galeana Management Team.

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