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Galeana Kia

Fort Myers, FL

4.7
286 Reviews

14483 S Tamiami Trail

Fort Myers, FL

33912

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286 Reviews of Galeana Kia

January 08, 2017

Very Patient! Went in with my aunt and Big Lou was just great. He was very helpful and knowledgeable with the purchase of my aunt's used car. I really appreciated h More

by Maria Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth, Angel Pagan
Jan 12, 2017 -

Galeana Kia responded

Thank you for your review Maria! We love to hear about our customers experiences and we are thrilled that you had a great one with Big Lou, however, we are not surprised. Big Lou has a reputation for being an amazing human and we are so proud to have him on our team. Thanks again for your review, we appreciate the feedback. We hope you have a wonderful day, The Galeana Management Team.

January 01, 2017

Refreshing and enjoyable experience! EXCELLENT experience! "Big Lou" is as straight forward and trustworthy as they come. I have had several purchases before and this by far was the easie More

by Jbroots3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou "BIG Lou" Barth
Jan 05, 2017 -

Galeana Kia responded

Thank you for your review Jbroots3. We love to hear about our customers experiences with us and we are thrilled that yours was excellent and easy. Thanks again and have a wonderful day, The Galeana Management Team.

December 30, 2016

Called me a liar Bought a used car from Galeana. Traded my car in and thay put a 30 day tag on my new used car. Thinking that i was getting new plates, I startrd getti More

by Big bert51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Sanetti
May 09, 2017 -

Galeana Kia responded

Bert, it's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Call or Text 941-281-5239 doug@galeanafl.com

December 28, 2016

Fantastic, Friendly, Helpful Everyone was GREAT!!!! This was my first experience leasing a car in Florida and it exceeded, by far, my car buying/leasing experiences I had when I l More

by Peg/Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Pierce, Lou "BIG Lou" Barth, Angel Pagan
Jan 05, 2017 -

Galeana Kia responded

Thank you for your review Peg. We are so pleased and flattered to hear that we exceeded your expectations. We strive to have the happiest customers in SWFL so thank you for taking the time to let us know about your great experience with us here at Galeana. We are proud of our team and are lucky to have each one of them as a part of our Galeana family. Thanks again and have a wonderful day, The Galeana Management Team.

December 24, 2016

Very disappointed Bought 2015 escalade 58,000.00 vehicle.over Internet. Had salesman walk around it look for scratches and dents.stated it was flawless.when carrier pic More

by Hummer2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance, Rick Piscopo
Dec 27, 2016 -

Galeana Kia responded

It's discouraging to hear that you did not have a pleasant experience with Galeana Kia. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom 239-437-8300 Ext 2090

December 12, 2016

Happy customer ThIs dealership bent over backwards and went the extra mile to make sure I got what I wanted and that I left a happy, satisfied customer. More

by Sankashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Sullivan, Edwin Leitl, Lou "BIG Lou" Barth
Dec 16, 2016 -

Galeana Kia responded

In order to be a salesman here at Galeana one must have won at least one limbo contest in their life to even be considered. We want the people who are the best at bending over backwards, as a matter of fact we have daily limbo sessions to keep our backward bending muscles strong. Lol sorry we got carried away, all kidding aside, thank you for your review! We love to hear about your experience and we are so pleased that you were so satisfied with us here at Galeana. Thanks again and have a wonderful day, The Galeana Management Team.

November 29, 2016

Good people Jose was great and so was Jake. Jose stayed with us though the whole deal. He found me the car of my dreams. Great guy. More

by Ramona Mourhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake , Jose Luis Toro II
Dec 01, 2016 -

Galeana Kia responded

Thank you for your review Ramona! It is wonderful to hear that you got the car of your dreams. We are so happy that you had a great experience with both Jake and Jose, they are both great humans. Thanks again and have an amazing day, The Galeana Management Team.

November 29, 2016

Zack was super nice and helped us out a lot Zack Hayes did everything he could do to get us the best price for my new Kia 2017 sportage and he did ! . He was super nice and did a wonder job maki More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Dec 01, 2016 -

Galeana Kia responded

Zach Hayes truly loves people, that's what makes him such a wonderful salesman and human. We are blessed to have him on our team. Thank you for your review, we love to hear that you had a wonderful experience with Zach here at Galeana. Thanks again and have a terrific day, The Galeana management Team.

November 25, 2016

Great car for a great price! I had a great car buying experience with Galeana Kia and Zach Hayes. He got me in the car I wanted for an excellent price that couldn't be beat by the More

by Bwright213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hayes
Dec 01, 2016 -

Galeana Kia responded

Zach Hayes thinks of his customers as family, he would never sell his own brother or sister a car that he knew had problems or was not worth the asking price and he would never do that to any of the people that he helps through their own car buying experience. We take pride here at Galeana in having a staff that truly cares about the people they help. Happy customers is our goal, so thank you for your review, we are elated to know that you had a great experience with Zach. Thanks again and have a terrific day, The Galeana Management Team.

November 19, 2016

Great price and excellent customer service I liked that they didn't try to give me a turkey, cruise, or tv with the car. I wanted the bottom price for the car and that's what I got. More

by Risky33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Velasquez, Angel Pagan, Jose Luis Toro II
Nov 23, 2016 -

Galeana Kia responded

We just want to sell cars here at Galeana, not gimmicks. Thank you for your review, it is nice to know that our customers appreciate our no nonsense attitude when it comes to selling cars. We are not into playing games with our clients. Thanks again and have a terrific day, The Galeana Management Team.

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