
Galeana Kia
Fort Myers, FL
Filter Reviews by Keyword
By Type
286 Reviews of Galeana Kia

Very Patient! Went in with my aunt and Big Lou was just great. He was very helpful and knowledgeable with the purchase of my aunt's used car. I really appreciated h Went in with my aunt and Big Lou was just great. He was very helpful and knowledgeable with the purchase of my aunt's used car. I really appreciated his honesty and patience with our experience. I also enjoyed the test drive, he has a great sense of humor! Would recommend him to anyone looking for a car. More

Refreshing and enjoyable experience! EXCELLENT experience! "Big Lou" is as straight forward and trustworthy as they come. I have had several purchases before and this by far was the easie EXCELLENT experience! "Big Lou" is as straight forward and trustworthy as they come. I have had several purchases before and this by far was the easiest- beginning through driving off the lot. Great car. Great dealership. Great guy in Lou, highly recommend him! More
Called me a liar Bought a used car from Galeana. Traded my car in and thay put a 30 day tag on my new used car. Thinking that i was getting new plates, I startrd getti Bought a used car from Galeana. Traded my car in and thay put a 30 day tag on my new used car. Thinking that i was getting new plates, I startrd getting worried with only one day left on my tags. I called and the next day my registration and sticker showed up. I called and they said they usually put the tag under the 30 day tag. No such luck. They then daid we put them in the back. So long story short they basically called me a liar and said i Lost the plate and will not take responsibility you would think buying a 2 car from a dealer in 6 months would mean something but not to them. Never, Never again will I buyanything from them and would not trust them to do anything they say. Update- Ricky Bobby was able to reinburst me for $38.00 for the cost of my lost tag after 48 hours of the managers blaming me. K More

Fantastic, Friendly, Helpful Everyone was GREAT!!!! This was my first experience leasing a car in Florida and it exceeded, by far, my car buying/leasing experiences I had when I l Everyone was GREAT!!!! This was my first experience leasing a car in Florida and it exceeded, by far, my car buying/leasing experiences I had when I lived in New York. Kevin helped me initially and worked with me to find the perfect Soul model with all the features that were important to me. Kevin and Angel both helped to give me a great deal which fit into my financial plan. "Big" Lou is so thorough and helpful. He explained everything, showed me all of the great perks of the Soul, and answered all of my questions. More
Very disappointed Bought 2015 escalade 58,000.00 vehicle.over Internet. Had salesman walk around it look for scratches and dents.stated it was flawless.when carrier pic Bought 2015 escalade 58,000.00 vehicle.over Internet. Had salesman walk around it look for scratches and dents.stated it was flawless.when carrier picked it up found scratches nd dent.vehicle was dirty nd management wasnt worried.said it is used.when spend this kind of money it should b perfect.salesman was so rude when he called me was pathetic. If it wasnt for being Christmas present it still b sitting there.was worse experience i ever had with a dealership.never go back nd hope no else will. More

Happy customer ThIs dealership bent over backwards and went the extra mile to make sure I got what I wanted and that I left a happy, satisfied customer. ThIs dealership bent over backwards and went the extra mile to make sure I got what I wanted and that I left a happy, satisfied customer. More

Good people Jose was great and so was Jake. Jose stayed with us though the whole deal. He found me the car of my dreams. Great guy. Jose was great and so was Jake. Jose stayed with us though the whole deal. He found me the car of my dreams. Great guy. More

Zack was super nice and helped us out a lot Zack Hayes did everything he could do to get us the best price for my new Kia 2017 sportage and he did ! . He was super nice and did a wonder job maki Zack Hayes did everything he could do to get us the best price for my new Kia 2017 sportage and he did ! . He was super nice and did a wonder job making me and my dad feel comfortable and not being pushed around like other dealers usually do he was great ! More

Great car for a great price! I had a great car buying experience with Galeana Kia and Zach Hayes. He got me in the car I wanted for an excellent price that couldn't be beat by the I had a great car buying experience with Galeana Kia and Zach Hayes. He got me in the car I wanted for an excellent price that couldn't be beat by the other dealerships I had visited. I would highly recommend Galeana Kia and Zach Hayes to a friend or family member. He was extremely helpful and knowledgeable. He genuinely wanted to get me in a new car for a fair price. More
Great price and excellent customer service I liked that they didn't try to give me a turkey, cruise, or tv with the car. I wanted the bottom price for the car and that's what I got. I liked that they didn't try to give me a turkey, cruise, or tv with the car. I wanted the bottom price for the car and that's what I got. More