Galeana Chrysler Dodge Jeep Fiat

Horrible Customer Service This dealership has the absolute worst customer service. We were told that a Jeep Wrangler we were interested in was in stock, and after pulling our c This dealership has the absolute worst customer service. We were told that a Jeep Wrangler we were interested in was in stock, and after pulling our credit we were then told that it was a mistake and not in stock. Our salesperson, Kevin Denson informed us that because the vehicle was not in stock we must order it, so we did. We dealt with Mr. Kevin Denson for 2 months sending multiple emails and calling for the status of our vehicle and he would NEVER follow-through. We even drove the 2 hours to speak to a manager, and still never got a response. After multiple attempts we decided to go with another dealership. I would beware of Galeana Jeep pulling your credit report without truly having a vehicle in place. Do not waste your time in this dealership. Go elsewhere! More

My new jeep I've had it about a week now and I'm having a blast. The entire experience of the purchase was the best I've had and I've had many. David Jaramillo wa I've had it about a week now and I'm having a blast. The entire experience of the purchase was the best I've had and I've had many. David Jaramillo was/is my guy. He didn't twist my arm...he listened to me...he respected me and my thoughts...what more can you ask for from a...car salesman. I'll tell you this...I did not expect it. David was extremely knowledgable about the vehicle as well. I'm really hoping this relationship continues through my journey with my new candiapple green jeep. I'm LOVING it! Thanks David. More

Excellent, quick and enjoyable. Normally all of the above would be words uttered about a day at the beach. But the relaxed way Ken McKinney and his support team of Darel and Mike del Normally all of the above would be words uttered about a day at the beach. But the relaxed way Ken McKinney and his support team of Darel and Mike delivered my new Chrysler 300-S makes a day a the beach sound boring. The car was delivered in perfect condition and drove like a dream. I can fully understand why they move so many vehicles, great price, great service and a very non-pressure environment. Keep up the good work guys, I've been a long time customer and plan on you being my MOPAR support group for even longer. Thanks again for the great experience. Daryl Jones Ft Myers Resident More

Frank was great Frrank Fernandez was great very helpful thank you galeana team.good job with my purchase Frank and John H are the best in the business!thanks Galeana. Frrank Fernandez was great very helpful thank you galeana team.good job with my purchase Frank and John H are the best in the business!thanks Galeana. More

Galeana Great experience at galeana today. Nice and intelligent employees specially frank, he helped me get a great deal on the car that I wanted, showed me e Great experience at galeana today. Nice and intelligent employees specially frank, he helped me get a great deal on the car that I wanted, showed me everything on the vehicle. More

Best deal in the area financing a snap in and out quick As painless as it gets Better deal than Naples and LaBelle had what I wanted in stock. Friendly staff and straight to the point no games As painless as it gets Better deal than Naples and LaBelle had what I wanted in stock. Friendly staff and straight to the point no games More

GREAT DEAL AND AMAZING SALES MAN Walked into the dealership and Frank Fernandez was the first to help me purchase this great car !!! I got the 2017 Jeep Grand Cherokee ! He helped us Walked into the dealership and Frank Fernandez was the first to help me purchase this great car !!! I got the 2017 Jeep Grand Cherokee ! He helped us get the best deal possible ! And walked out in no time ! Next time you want a new car come in and see frank !!!!! More

Don't buy a vehicle from these guys My father in law wanted to buy a car for his granddaughter. We looked at many cars and finally found the one she liked which was a Jeep Renegade Limi My father in law wanted to buy a car for his granddaughter. We looked at many cars and finally found the one she liked which was a Jeep Renegade Limited. The car was on the lot and my father in law was paying cash so the negotiation was quick. In the negotiation of the sale my wife always likes to get a free ball cap with the car logo on it as part of the sale. The salesman laughed and agreed to it. The only hitch was that my father in law is Canadian and had to move some cash around accounts to make the purchase. He was here in Florida visiting and had to return to Canada to make the transaction. We placed a deposit on the car and did some preliminary paperwork and said we would return and have the money wired before the end of the week. So in the coming days I was hounded by the salesman Kevin Franklin about where the money was. Finally the money was wired and we were told that we could come in and pick up the car as it was all ready. Well, we got there expecting to be out of there soon with a new car and instead we were there for at least an hour and a half waiting for the finance guy. We did not finance the car so why did it take so long? Well we got the car home and within a day or so we noticed the car was infested with ants. I called the salesman Kevin Franklin on the phone on a Friday and was told that we would have to bring it in on Monday. He seemed like he couldn't be bothered. So I fixed the ant problem myself. So today I had to go back to the dealer to get a new temporary tag because they failed to file the paperwork for the title and tag in a timely manner. While I was there I saw the salesman Kevin Franklin and inquired about the hat that we didn't get. He again seemed annoyed and went off to find one after talking to his manager. When he came back he told me that if my wife was all pissed off or something that I should remind her that he had to pay for the hat out of his own pocket. Really?!!! You made a nice cash sale on us and you are complaining about a 20 dollar hat? A good salesman would have had smiled and given the hat without the comments and asked about how the car was or something. Apparently this guy is all about the sale and doesn't care about repeat business or building a customer base. I didn't even bother having him put the temporary tag on for me and just left. Well I am just thankful that I bought my Jeep Wrangler from Naples Jeep where the customer service was much better. I will probably have my daughter's Renegade serviced down there as well. Needless to say I stripped the car of all Galeana advertising. More

Purchase of 2017 Jeep Cheroke Overland Our salesman Angel Apolinaris was very professional during our entire purchase experience. We live in the Florida Keys aproximately 250 miles from the Our salesman Angel Apolinaris was very professional during our entire purchase experience. We live in the Florida Keys aproximately 250 miles from the dealership. We had very specific needs in an SUV to be flat towed behind our new motor coach. Angel was extremely knowledgeable in the Overland's capabilities with regard to flat towing. He was very patient and never pushy (which is an immediate "I'm out of here" for me). Angel provided immediate response during our search. negotiations and even followed-up after we got back home. In addition to Angel's performance we were impressed with the quality of the dealership. The Cherokee we were looking for required quite a few specific preferences. None of the Jeep Dealerships from Key West, Homestead, Kendall, Miami Lakes and Planet in Doral had the Cherokee that met our needs. The size of Galeana's dealership and its inventory allowed us to get the perfect match. The actual purchase of the vehicle was smooth, efficient, and no surprises. I highly recommend our salesman Angel Apolinaris and the Galeana dealership to anyone looking for a pleasent car buying experience. Ronald and Constance Foster More

Awesome experience thank you Thank you for making purchasing a new truck so easy. Angel was a perfect salesman. You guys enjoyed our xxxxxx lol and we enjoyed purchasing a new tru Thank you for making purchasing a new truck so easy. Angel was a perfect salesman. You guys enjoyed our xxxxxx lol and we enjoyed purchasing a new truck. Also it has been a long time since I had such an easy purchase. More