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Galeana Chrysler Dodge Jeep Fiat

Fort Myers, FL

3.2
505 Reviews

14375 S Tamiami Trail

Fort Myers, FL

33912

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505 Reviews of Galeana Chrysler Dodge Jeep Fiat

May 30, 2017

Total lack of honesty and customer clarity in sale of auto When you deal with this dealer--- BEWARE ! As they are deceptive and not nearly honest. They sold me a service package that amounted to nothing more t More

by Daryl Jones
Recommend Dealer
No
Employees Worked With
Kenneth McKinney, Mitch Mickens
Jun 11, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Daryl, it's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Call or Text 941-281-5239 doug@galeanafl.com

May 29, 2017

Very Professional Angel was very professional from the moment I spoke to him on the phone a few weeks ago up until he shook my hand and I drove off in a new Jeep. He wa More

by whythough123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 26, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Whythough123! Angel is a spectacular part of our Galeana Team and we are lucky to have him and we are so pleased to hear that you had a great experience with him. Thanks again for your feedback and have a wonderful day, The Galeana Management Team.

May 26, 2017

best car buying experience ever. I have bought 16 new cars for me and my wife in the last 9 years. This was by far the most pleasant process ever. Angel was all business, no run aro More

by shirehollow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, service writer, Mitch Mickens, Angel Apolinaris
Dec 26, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Shirehollow! We are elated to hear that you have had your best car buying experience here with us at Galeana, that speaks volumes coming from such a seasoned car buyer. Thanks again for your feedback, we look forward to seeing you again in the future, The Galeana Management Team.

May 23, 2017

Purchase used car at GALEANA Fort Myers Fl. I worked with sales associate Jay Maher and he was very low pressure and easy to work with. I was not looking forward to purchasing a car but I had to More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay maher
Dec 26, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Tony! We are so happy to hear that you had a great experience with Jay Maher here at Galeana. We know sometimes car sales people get a rep for being pushy, but we strive to let our customers control the situation. Thanks again for your feedback and have an amazing day, The Galeana Management Team.

May 22, 2017

outstanding staff.... clean and comfortable dealership! Angel Apolinaris, was our salesman. Angel was a pleasure to deal with, when in negotiations with management. Angel with took a lot of time explaining More

by 392 Challenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Gonzalez, Angel Apolinaris
Dec 26, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review 392 Challenger! Angel is an outstanding part of our Galeana Team and we are glad to hear that you agree. Thanks again for your feedback and have a terrific day, The Galeana Management Team.

May 20, 2017

Best experience ever I would recommend Angel to anyone. They got me into a new dodge journey and got me out of my kia Forte that I was upside down in. Full warranty for 72 More

by Destiny Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
Dec 26, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Destiny! We are so elated to hear that your experience with us here at Galeana was quick and efficient. We understand that life is hectic and nobody has time for dishonesty, so we strive to serve our customers with care, speed, and honesty so hearing about your experience has made our day. Thanks again for your feedback and have a wonderful day, The Galeana Management Team.

May 17, 2017

They hit my car in the service area! 16 days without my car, the reason being one of the employees hit my car. Even worse, the speaker was not fixed! I got the car back and a part in the More

by Dissapointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Duane
Jun 11, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

It's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Call or Text 941-281-5239 doug@galeanafl.com

May 16, 2017

Worst dealer ever. This is the worst dealer I have ever been to. They lie to your face, keep you there for hours telling you they are going to get you the payments you w More

by Itsrodee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight , David Jaramillo
Jun 11, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

It's discouraging to hear that you did not have a pleasant experience with Galeana. It would mean the world if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation better. Sincerely, Doug Ankrom Call or Text 941-281-5239 doug@galeanafl.com

May 15, 2017

best experience while buying a car!!! Me and my mother were looking for a car and went to a few car dealership and was rushed to before I even made it out of the car. They let us walk in f More

by elizabeth bozeat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Apolinaris
May 18, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Elizabeth! We love to hear about our customers experiences and we are thrilled to hear that you had the best experience buying a car here at Galeana! We strive to be pressure free and to go above and beyond in the customer service department, your review validates that we are succeeding. Thanks again for your feedback and have a wonderful day, The Galeana Management Team.

May 12, 2017

Best car buying experience, ever! I went in to Galeana knowing exactly what I wanted. I kept my expectations low though, because let's admit it, who likes going to a dealership to purc More

by Melodies429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Double
May 18, 2017 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review Melodies429 and congratulations on your dream car! We love to hear that you didn't feel pressured and that you got exactly what you wanted at the payments you wanted. It sounds too good to be true, but Tony Double is amazing at what he does and we are lucky to have him. Thanks again for your feedback and have a glorious day, The Galeana Management Team.

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