Galeana Chrysler Dodge Jeep Fiat

Do not reply This my story: Galeana reply N/A I purchased a used Chrysler 300 on 8/4. Salesman offered $6000 for our trade-in, saying it was worth little a This my story: Galeana reply N/A I purchased a used Chrysler 300 on 8/4. Salesman offered $6000 for our trade-in, saying it was worth little and would be put out to auction. It is now on their lot for $12,990. We paid their price for their car. The "out the door" agreed price was $7500 + our trade. Even though they advertise their prices include the fees, the finance mgr. proceeded to add all the extras, dealer fee, docs, tax, etc. We purchased the extended warranty for $2750, that's ok. Then he added a simonize service for $599.99, which was never discussed. is not ok. After buying the extended warranty, I said "nothing else, not a penny more". After being in the place from 3PM to 7:30 PM (1 1/2 hour after closing time), I felt pressured to sign all papers, and let people go home. We still had a four hour drive home. Upon reviewing papers next morning, I found the contract for simonizing, which I knew nothing about. Being in our eighties, we would never drive 8 hours R/T, tank of gas, food, for a simonize service - even if it was free. We had two key fobs to our trade, and asked the salesman if one could be re-keyed for the new car. He said he wished it could because he had many in the office, which can't be used. So we left both key fobs with him. Now I find that key fobs can be re-keyed by an authorized auto locksmith. Galeana has not answered any of my emails asking only to cancel the simonize service, because we cannot use it. I forgot to mention I was told the finance rate would be about 4%. It became double @ 7.99%. More

Great Customer Service I went in to see a used Vette they had and the salesman and finance guy were awesome. I am a satisfied customer and will refer others. I went in to see a used Vette they had and the salesman and finance guy were awesome. I am a satisfied customer and will refer others. More

Poor service I took my 24000 mile wrangler for a front end rattle. They couldn’t replicate the issue and did not find anything. I also had an oil change done. J I took my 24000 mile wrangler for a front end rattle. They couldn’t replicate the issue and did not find anything. I also had an oil change done. John (the person who helped me) was great, he was helful, friendly and got me an early appointment. My issue the fact that they didn’t fix my problem and the person who cashed me out had no idea what was done to my vehicle, and didn't give me a sumary (like EVERY other place) she just wanted payment. Since she didnt tell me anything so I had to ask and she didn’t know. Did they rotate tires? Didn’t know. Did they top off fluids? Didn’t know. How are the breaks? Didn’t know. Then after I leave, she calls me and with a rude tone tells me to come back because I “took” Chysler’s copy. I took what they gave me. Poor experience. More

Daniel Gonzalez He’s a great guy, he helped us tremendously! It was my first car and I got it thanks to him, what a great help! He’s a great guy, he helped us tremendously! It was my first car and I got it thanks to him, what a great help! More

Wrangler Sahara Muy buena todo la atención de Daniel Gonzalez desde el primer momento en que llegué al dealer además de que todo el tiempo me tuvo informado sobre el Muy buena todo la atención de Daniel Gonzalez desde el primer momento en que llegué al dealer además de que todo el tiempo me tuvo informado sobre el proceso de Contruccion del jeep More

Great experience purchasing my new car Purchasing a car could be stressful but Daniel was very nice and made the time fly and was very patient helping me find the perfect car for me . Purchasing a car could be stressful but Daniel was very nice and made the time fly and was very patient helping me find the perfect car for me . More

New car purchase To trade a 2014 Fiat 500c pop. I traded for a 2018 Fiat 500L treckking. A great upgrade thanks to Fernando. Thanks to his product Knowledge I was abl To trade a 2014 Fiat 500c pop. I traded for a 2018 Fiat 500L treckking. A great upgrade thanks to Fernando. Thanks to his product Knowledge I was able to get my new car More

Excellent salesman Highly recommend Fernando Gonzales and Maurizio Randanzio and Angel Apolinarid in finance for their help on my new car purchase . Had a wonderful pur Highly recommend Fernando Gonzales and Maurizio Randanzio and Angel Apolinarid in finance for their help on my new car purchase . Had a wonderful purchasing car buying experience !they went the extra mile to make a good deal a great deal! Will send all my friends in! More

Feeling ripped off I traded in a 2015 Kia Optima, thinking that my lease was us after 3 years. When approached I told my salesman that my thought my lease was up and wan I traded in a 2015 Kia Optima, thinking that my lease was us after 3 years. When approached I told my salesman that my thought my lease was up and wanted to check out their Jeeps instead of a Kia. Well low and behold my lease was not up and now 3 months later Kia wants 3700 from me for the rest of my lease. I feel that if a salesman is going to sell you an expensive purchase, they should at least let you know what the HEY, options. Like Hey, by the way your lease is not up would have been nice. Manager was a jerk and said like Oh 'well, K McKinny.,Guess it"s just about making the sale I will never ever purchase, lease or reccommend anyone to step foot in this place. They can have their cheap knockoff smart watches. At least when Fuccilla sells you a car they let you know your bottom line from your trade in without being dishonest. The 1,000 and the free cruise, great service will be the reason when my lease is up I will go to FUCILLA in Cape Coral before I go back to Galeana. They didn't even give me plate. Had to track down my license plate to. Terrible terrible salesmanship More

Excellent Service We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes at Galeana Fiat. It was a great experience. He is knowledgeable and after hearing what we w We purchased a 2017 Fiat 124 Spyder Abarth from Zach Hayes at Galeana Fiat. It was a great experience. He is knowledgeable and after hearing what we were looking for and appraising our trade, he came back within 10 minutes with a great deal. We didn't even have to negotiate. It was a MUCH better experience than when we purchased our Chevy Colorado a year ago that took 3.5 hours! From start to finish, we were out of there in under 2 hours. It was a great experience and everyone was helpful, courteous and respectful. We would highly recommend Galeana, Zach and Ryan. Thank you!! More