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Galeana Chrysler Dodge Jeep Fiat

Fort Myers, FL

3.2
505 Reviews

14375 S Tamiami Trail

Fort Myers, FL

33912

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505 Reviews of Galeana Chrysler Dodge Jeep Fiat

October 20, 2024

Staff was SUPER Energetic and Helpful when I arrived. No pressure from Sale staff or Manager throughout the entire visit. A young man named Rocky made us feel welcome and mentioned that Ricky Bobby was t More

by LinsMichelle
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Bobby
Oct 21, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

Thanks so much for the 5 Stars. We are thrilled that both Rocky and Ricky Bobby was able to help in your purchase. We hope that if you have any friends or family looking to make a purchase please recommend them. Again we appreciate the opportunity to earn your business.

August 14, 2024

Bought a 2022 certified Jeep. It’s a lemon. No one at the dealership will help or return calls. More

by Danejoy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Millar
Aug 14, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

Danejoy4 sorry to hear you are not enjoying your 22 Jeep, please reach out to our Customer Relations Manager at 239-481-2600 Ext. 1076 to better assist you with your issues.

April 02, 2024

Hello! This dealership went far beyond what my local dealership would do for me, when my Lease ended.. All I wanted to do is buy the car!! The loca More

by John Mathews
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth McKinney
Apr 04, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

Mr. Mathews, Thanks so much for your recommendation it means the world to us. We hope you keep us in mind when you are considering a new vehicle.

February 27, 2024

I had an absolutely great experience with the service department when I brought my Jeep to have an issue checked. They went above and beyond my expectations. More

by blynnmcknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Steinsultz
Feb 27, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

Thanks for the 5 stars. We hope to continue to serve you with great service. Thanks again for the recommendation.

February 09, 2024

Responded to an email from the dealership looking for used inventory. I have a 21 Ram coming off lease so decided to check if offer better than just turning it in. Received an offer of $32,690 - $35,72 More

by AvoidFLdealers
Recommend Dealer
No
Employees Worked With
Used car manager
Feb 12, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

We apologize for any confusion and inconvenience you experienced with our "TextiUM Instant Values" service. We understand how frustrating it can be to receive conflicting information on lease vehicle. If you have any other questions on lease turn in's or pay offs, please contact your leasing company

February 01, 2024

We brought our truck in for service work they made up a fake charge so that they could charge us the $184 diagnostic fee we brought the vehicle in for warranty work they are very dishonest in this dealersh More

by Imbodenchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelley Cleveland, Dakota Ziegler, Albert Maldanado
Feb 02, 2024 -

Galeana Chrysler Dodge Jeep Fiat responded

Sorry your visit was not up to your expectations. If you would like to discuss further, please reach out to our Customer Relations Manager at 239-481-2600 Ext. 1076

November 17, 2023

I do not recommend they fix your car they take advantage of people $$ they lia More

by Ana Prieto
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
A lady with blond hair.
November 15, 2023

The lease on my Ram was ending , I dealt with Jim at the dealership and he made the whole process of buying out my lease quick and seamless.Jim was a pleasure to work with. More

by Craneop63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
October 31, 2023

Purchased a Jeep Wrangler from this dealership (Galeana). The Jeep has corrosion on all the hinges/panels, which is a known wrangler issue and under warranty for another 2 years. It requires the panels to be More

by jlo_1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelley Cleveland
Nov 01, 2023 -

jlo_1212 responded

Don’t buy from Galeana.

October 17, 2023

DONT EVER GO TO THEIR SERVICE DEPT Worst service depart took 2 hrs before the mechanic showed up then George was looking for him More

by Joanna Mancini
Recommend Dealer
No
Employees Worked With
Dom who after 2 hrs did not work on car he
Nov 02, 2023 -

Joanna Mancini responded

Kristie (not sure if i spelled correctly) she is manager of service department. She said if u were not happy with our service why are u coming back. I asked I would like to see one level above you. She said " I'm it this is the highest you can go. She was so rude . Fire her she against customers and cares only about her staff First time i went there for 4 hrs what made it worse there was NO one working on my car For 2 hrs George said hes out to lunch 2hrs? However above the supervisor of service was my worst experience at that location.

Nov 02, 2023 -

Joanna Mancini responded

The worst service manager

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