Gainesville Chrysler Dodge Jeep RAM

Phoenix was my service writer. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. She was amazing through the whole process quite frankly a shining star at that dealership for the first time in a long time. More

I cannot give them 100% excellence for their service even though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my me though I was grateful for their assistance on the days we bought the Jeep. I believe that after sale service needs some improvements. They lost my metal license plate and I had to make a few phone calls, and made my way to the dealership. After that I ended up driving to DMV office to get a new one. …. More

Daniel, my salesman, kept me informed throughout my build process. I’d highly recommend him and Gainesville Dodge. process. I’d highly recommend him and Gainesville Dodge. More

Fantastic customer service, there was a truck that I wanted to buy but is was not on there lot. I spoke to Ms. Shelby and she went out of her way to go pick up the truck that was being lent out to a wor wanted to buy but is was not on there lot. I spoke to Ms. Shelby and she went out of her way to go pick up the truck that was being lent out to a working due to his being repair. She drove about a total of 4 hour just at a chance to sell me the vehicle! Fantastic place, if I ever have to buy another vehicle im going here! More

Great customer service! I was late for the scheduled appointment time but they still served me in a timely manner. I was late for the scheduled appointment time but they still served me in a timely manner. More

The cost of repairing my dodge is astronomical. The parts for repairs are $300 at most but y’all quoted me $3,300 to fix. That is ridiculous and I will never be bringing my vehicles there The parts for repairs are $300 at most but y’all quoted me $3,300 to fix. That is ridiculous and I will never be bringing my vehicles there More

Worked me in for an oil change within the hour. Then they washed my truck when they were done. Thank you Then they washed my truck when they were done. Thank you More

Horrific experience! I’m from Fort Lauderdale and was on a road trip to Atlanta and my truck broke down in Gainsville. It stayed in your shop for almost 6 months. Meanw I’m from Fort Lauderdale and was on a road trip to Atlanta and my truck broke down in Gainsville. It stayed in your shop for almost 6 months. Meanwhile you guys wouldn’t provide me with a loaner. So I had to rent out of pocket for almost 6 months. Finally got a call my truck was ready to drove up to Gainsville. Asked multiple times … are you sure this truck is good and ready for a 4 hour drive. They told me of course and obviously because we fixed it. It broke down 1 hour into my trip. Worst service of my entire life. You get negative stars. More

I dealt with the 3 Matt’s and they were awesome! They helped get me into the truck I wanted and was in and out. We did a lot of the work over the phone and they worked with my work schedule better t They helped get me into the truck I wanted and was in and out. We did a lot of the work over the phone and they worked with my work schedule better than any other dealership I’ve dealt with. Thank you all so much and I’ll definitely be telling family and friends about Gainesville Dodge. More

First time at the dealership and it was a good experience. Fast and nice lobby. Look forward to my next visit. experience. Fast and nice lobby. Look forward to my next visit. More