Gainesville Chrysler Dodge Jeep RAM
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Matt worked his hardest to make sure we left with a vehicle we would enjoy and need. Thanks to the staff for working with us. vehicle we would enjoy and need. Thanks to the staff for working with us. More
I delivered my durango Tuesday morning for my 08:00 appointment. Their service department had my vehicle for 6 hours and I didn't here anything from the service advisor. At 2:09pm, I texted the servi appointment. Their service department had my vehicle for 6 hours and I didn't here anything from the service advisor. At 2:09pm, I texted the service chat to ask if I would get my vehicle or a loaner back this evening. After no response, I called at 2:30pm and waited on hold for 30 min as the receptionist tried to get a service advisor or the service manager to answer my question. In 30 minutes, No one could find the time to speak to me. I told the receptionist to advise the service department that I will be picking up my vehicle and taking my business elsewhere. When I came to pickup my vehicle, the service advisor acted like she had no idea why I was there. The service manage was standing in the service department laughing with a mechanic on break. I told the service advisor of my issue, loud enough for the service manager to hear me. She explained that she was the only advisor working. Ireplied loudly, that is why you have a service manager. He decided to take a 30 second call them walk out of the room. The service manager couldn't even speak to me then. I messaged the dealer on their contact us page, explaining my experience and waited 26 hours for them to respond and correct the issue before posting this review. Still no response. The customer service and management at this dealer is a complete failure. This is the second time they had my vehicle for an extended period of time and never worked on it. If you want good chrysler dodge jeep ram service, go to Murray Chrysler Dodge Jeep Ram of Starke at 15160 US-301 S, Starke, FL 32091. Gainesville CDJR doesn't think they have to provide good service because they are the only CDJR warrantee mechanics in town. Murray is only 20 miles away and service is great. Don't let Gainesville CDJR work on your vehicle. More
Awesome team! They helped me make sure all the recalls were done to date and changed the oil in my car. Branden is helpful, professional, and knowledgeable. The They helped me make sure all the recalls were done to date and changed the oil in my car. Branden is helpful, professional, and knowledgeable. The whole team had smiles on when we came in to drop off the care. It was a great experience. More
Thank you so much to Camila for helping us find the perfect car for our family! The extra special treat from Argentina was most appreciated and a delicious snack after having fun driving our new Jeep! perfect car for our family! The extra special treat from Argentina was most appreciated and a delicious snack after having fun driving our new Jeep! Many thanks to the team in Gainesville! More
We have bought three vehicles from yall and will buy moor in the future because they people are willing to help when they can. in the future because they people are willing to help when they can. More
I absolutely hated the car I was in and the sales lady and sales manager went out of their way to help get me into a car that I can honestly say that I love. They listened to what I had to say and never o and sales manager went out of their way to help get me into a car that I can honestly say that I love. They listened to what I had to say and never once tried to force me into selecting a vehicle that I didn’t really like. I will use this dealership from now on for every vehicle purchase and I have already recommended them to several people! More
Everyone at the dealership from sales to service and administration to maintenance is top notch. I have never had a problem getting what I need. Nothing is a hassle. administration to maintenance is top notch. I have never had a problem getting what I need. Nothing is a hassle. More
Matthew my salesman was great . low pressure and very knowledgeable. I would recommend if in the market for a new Jeep or dodge low pressure and very knowledgeable. I would recommend if in the market for a new Jeep or dodge More