Gainesville Chrysler Dodge Jeep RAM

Loved the service there is definitely some changes going on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . More

Jansen is a very promising young man, much more mature than his years. He made my buying experience very pleasant, was very helpful and polite. None of the usual car salesman tactics. than his years. He made my buying experience very pleasant, was very helpful and polite. None of the usual car salesman tactics. More

Shelby was great ,she met us in Lakeland to pick up the car , although I didn't know and was not told ,nor was it advertised the new car I bought was a loaner until I was going to pick it up and it had car , although I didn't know and was not told ,nor was it advertised the new car I bought was a loaner until I was going to pick it up and it had 5K miles on it ,I drove from Ft Myers to Lakeland to get that news , almost 3weeks later I still have not received my registration in the mail , I have asked several times for it , all I have is a picture of the registration. More

Very accommodating. Nice customer service. Highly recommended. Keep up the good work. More customers to come Nice customer service. Highly recommended. Keep up the good work. More customers to come More

If this is a reflection of my service advisor, I am very happy with Kristen and the way she approaches customer relations. happy with Kristen and the way she approaches customer relations. More

Kristan for me in quickly without an appointment. Took the time to try an remedy an issue with one of my tires. Took the time to try an remedy an issue with one of my tires. More

Great service. My service advisor was very helpful. She called to keep me updated on everything. My service advisor was very helpful. She called to keep me updated on everything. More

Jansen Johns is a truly nice guy. This is our second time buying a vehicle with this dealership and Jansen. This is our second time buying a vehicle with this dealership and Jansen. More

Specified tires low. Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealer Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealership had not checked tire pressures. All tires low and one as much as 9 lbs. Had to take truck back to service to have tire service completed. More

They had our 2021 Ram in for repair for over 6 weeks. They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work tr They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work truck sit. We finally hired our local Ram dealer to pick it up and paid over $1,600 to have it transported back only to find the problem was bad fuel. Letting the bad diesel sit in the tank for over 6 weeks compounded the issue and now we are faced with over $20,000 repair bill due to Gainsville Ram's lack of solving the issue and their lack of candor about not being able to work on it. More