GMC of Mansfield

Eric was very polite and a joy to work with. Lisa wenzel was also a joy to work with an made it fast and easy was also a joy to work with an made it fast and easy More

I went to JB Mansfield, in late December, because I knew Eric P. was an excellent car salesman. I was disappointed that he was not in on the day that I went to the dealership. However I was greeted by Dave Eric P. was an excellent car salesman. I was disappointed that he was not in on the day that I went to the dealership. However I was greeted by Dave Hoffman. From the beginning to the end, he went over and beyond to roll out the red carpet. He was a total gentelman! Also LIsa Wenzel, in the finance department, was absolutely amazing. She sure knew how to make me feel right at home. JB should be proud and honored to have these three individuals on their team. I love my 2013 equinox. The tire pressure was low when I got it home. so that is the only reason for the 4 in overall experience. I would reccomend JB Mansfield and I will most definately return in the future! GO JB Mansfield Rosalanda W. Mansfield More

The entire staff I dealt with at Joyce Buick was extremely friendly, helpful and pressure free. My first visit I was introduced to Zach who eagerly assisted me in test driving the Enclave I had cho extremely friendly, helpful and pressure free. My first visit I was introduced to Zach who eagerly assisted me in test driving the Enclave I had chosen to drive. While on the ride he was very helpful in answering all my questions. During my second visit Zach was off sick and I was introduced to Dave. Dave is so good at his job that he actually sold the Enclave that I had driven the day before....lol so I had to driven another one they had on the lot that was a bit more expensive. While on that ride Dave provided more information about the car than I have ever gotten on an automobile. He knew how to operate every feature on that car, educated me on several items about the drive train and I was extremely impressed. At this point I was still in between an Enclave and another brand of car at a different lot but I honestly wanted to continue driving so I could learn more and more about this car and it's features. Dave is extremely knowledgeable and a pleasure to be around. At the end of the ride I had not made up my mind completely and then Dave offered for me to keep the car over night. After driving it the remainder of that evening my mind was made up, I wanted the car. I called the next day and with a couple concerns and between Zach and Greg, the sales manager, everything was addressed and with no hassle what so ever and the car was mine. I have bought several cars over the years and I've dealt with every major dealership in Mansfield and several others in different towns in the area and this experience easily ranks among the best I've had. Thanks to Zach, Dave and Greg for a pleasurable car buying experience. You are all very kind. More

This is the seventh car I have purchased or leased from Joyce Buick, over the past twenty five years or so. I have always been more than satisfied with the quality of service and professionalism of the sa Joyce Buick, over the past twenty five years or so. I have always been more than satisfied with the quality of service and professionalism of the sales staff. Our sales representative Pat Hartnett conducted himself in a very professional manner and demonstrated a high degree of knowledge about the Buick Encore, making this lease from Joyce Buick a very positive experience. We also worked with Lisa Wenzel in paperwork and finance . Lisa is very good at her job and was great to work with. She explained things very well and was able to answer any questions we had. More

On New Years Eve, 2013, I had so many problems with my old car, that I was determined to go to Joyce Buick and purchase an automobile. I called and found out that they closed at 5. I checked out their f old car, that I was determined to go to Joyce Buick and purchase an automobile. I called and found out that they closed at 5. I checked out their fabulous website and picked out four vehicles that I was interested in. I met with Zach and he helped me decide on my purchase, 2008 Buick Lucerne. After that, their business manager, Lisa Wenzel, who is so knowledgeable in her field, worked past business hours and made it possible for me to drive my car home that evening. We had purchased our first Buick 50 years ago from Joyce and there was no doubt that I would go anywhere else, which I had not. I went in to buy a Buick and I am so very happy with this beautiful automobile and with the people I worked with. What a great way to end 2013! Thanks again to Joyce and their awesome personnel! More

Finally, after two years looking for my 2010 Rav4 with all the right "toys" and at the right price, I found it at Joyce Buick. Eric was a great salesman to deal with, no pressure whatsoever. On top of t all the right "toys" and at the right price, I found it at Joyce Buick. Eric was a great salesman to deal with, no pressure whatsoever. On top of that, the price stated IS the price, no games! I found it only a couple miles from home without needing to drive to Cleveland or Columbus. I am very satisfied! More

I wasn't really ready to buy a new car, but when talking to Pat Harnett he made it so easy to go through the process. Pat started by asking what I was looking for and then the next day he had calle talking to Pat Harnett he made it so easy to go through the process. Pat started by asking what I was looking for and then the next day he had called regarding a few car selections, after we talked I was in the dealership on that next Monday afternoon, we discussed the vehicles and then Pat had me driving a new car home to basically try before I purchased. I came back two days later and purchased the vehicle! Then I sat down with Lisa Wenzel in finalized all the paperwork and finance. Lisa was very helpful and explained everything. I am a new owner of a 2014 GMC Terrain!! Thank you Pat and Lisa for this wonderful buying experience. And yes I recommend Joyce Buick to everyone!! Happy New Year! More

Eric Pittman was my salesman. He was able to locate the exact vehicle that I asked for at the price I wanted to pay. He was both courteous and helpful and kept in touch with me during the search process. exact vehicle that I asked for at the price I wanted to pay. He was both courteous and helpful and kept in touch with me during the search process. Within a day my new car had been located. This dealership is clean and comfortable to do business with. I highly recommend it to anyone. Eric sat in my new car and explained how the accessories work and answered all my questions completely. He made it very easy to buy. More

My recent experience with Joyce Buick was wonderful. Pat Hartnett was so helpful and made the transistion to Lease as easy as possible. He was very informative and was available for any and all questions. T Hartnett was so helpful and made the transistion to Lease as easy as possible. He was very informative and was available for any and all questions. The staff was extremely informative and helpful. I am a VERY satisfied customer and will continue to be so. Thank you! More

Eric was a great salesman. I really don't like buying a new car but he was not pushy at all.The whole process went very well. I like my new ride and would reccomend the dealer to my friends. Thank You Ri a new car but he was not pushy at all.The whole process went very well. I like my new ride and would reccomend the dealer to my friends. Thank You Rick.......... More