Future Nissan of Roseville

I dealt with the Internet Sales Department because I believed it would be the most efficient way to handle getting a new car since I am self employed and don't have the time to run around to various dea believed it would be the most efficient way to handle getting a new car since I am self employed and don't have the time to run around to various dealerships. I was told that I was approved for a car and could come pick it up the next day. A week and a half later I received a letter stating that Nissan would not accept me for a loan and that I would have to return the car per the Recission provisions of the contract. I was shocked and very angry!! No one ever told me that my credit was not acceptable, or that I would have to return the car. When I called Mark he said he knew nothing about any letter and that as far as he knew I was approved. I then got a call 2 days later stating that I would have to return the car and get something less valuable. YEAH RIGHT....like I want to deal with these lame sales people!!!! Do yourself a favor DO NOT buy a car from this dealership. More

I was allowed to drive off the lot without the deal being finalized. I was called two days later and told that in order for me to keep the car that I was told I qualified for, I would have to come up with an finalized. I was called two days later and told that in order for me to keep the car that I was told I qualified for, I would have to come up with another 500 dollars down. They didn't say one thing about the deal not being finalized. Now, 6 days later, I am returning the car because the service I got from the finance dept. at Future Nissan absolutely SUCKS!!! This is not the first time I have experienced this. I have someone I work with go through the same thing. WHATS YOUR PROBLEM???? More

The sales reps omitted some payment / trade-in information and i may have to pay quiet a bit more. They apologized but I believe they may have lowered my trade in value to lower my payments tog et information and i may have to pay quiet a bit more. They apologized but I believe they may have lowered my trade in value to lower my payments tog et us to buy the SUV, only to call us later and ask for more money. Also, I had left some items in my trade-in and have left NUMEROUS messages with several sales / service people but no one will return my calls or belongings. I DO NOT recomend this dealership because I have never been treated so poorly or with such dierespect. More