Future Nissan of Roseville

Worst dealership I have ever been to STAY AWAY!!! Most unprofessional business I have ever been to in my entire life. Worst experience at a car dealership since I bought my first car 10 y STAY AWAY!!! Most unprofessional business I have ever been to in my entire life. Worst experience at a car dealership since I bought my first car 10 years ago. Our salesman Hector was the only decent person here. All of the finance guys including the finance manager Josh are xxxxxxxx and treat you like dirt. After walking in to make a complaint about the horrific experience, we get stuck with a "supervisor" Dustin who spent more time hitting on my husband than actually caring to fix the situation. We attempted to buy a used Nissan Armada. We were in need of a new SUV because we totaled our previous one in an accident. We get a call from the dealership saying we needed to bring it back because we weren't approved. To make a long story short, we found we weren't approved because 1. They were attempting to finance us for $40k after they added on all the bells and whistles when the car was $26k without my permission. They said "oh we are just going to write this on here but we will take it off. It's just to get it approved" ?? 2. They lied about my income in an attempt to get us financed, telling the bank I made double what I make when my statements didn't show .. when I went in to ask for my application I was told I couldn't have it because they were not "legally" forced to give it to me. Forward 2 months later, I am driving a brand new pathfinder from Nissan of Sacramento and the service there was excellent!! We love Nissan cars but seriously almost made the decision to switch because of this poor excuse for a business. PS. My mother bought a car from them the same week we did and has been going through xxxx to get them to pay off her trade in. It's been 2 months and she is without license plates, her warranty refund, or any documentation that her prior loan has been paid off. I am in complete DISGUST with these people!! Avoid Roseville at all costs and make the trip to Sacramento if you can. You will be MUCH happier with your experience and the level of service. More

Thank you! Jeremy at Future Nissan was great! He was very pleasant, funny & patient while assisting me on the purchase of my 2011 Nissan Pathfinder! Thank you Je Jeremy at Future Nissan was great! He was very pleasant, funny & patient while assisting me on the purchase of my 2011 Nissan Pathfinder! Thank you Jeremy More

First car buy Customer service is okay and they really try to work with what you have to get you the car you want. I am disappointed that they wouldn't negotiate ca Customer service is okay and they really try to work with what you have to get you the car you want. I am disappointed that they wouldn't negotiate car price after showing the kbb price. They said the kbb value is simply a "suggestion" for the car price. BEWARE of focusing on the monthly payment rather than overall car price. I know we could have gotten a better price than the one they gave us. If you are going in to buy a car from here definitely get the price down as much as you can because a good chunk of the "overall price" goes to their commission. Generally happy with the customer service, not so much the price of the car. We ended up returning the car. More

Excellent experience Friendly, knowledgeable staff. I would highly recommend buying a car from this dealership. Jeremy was honest and helpful. They gave us a great price a Friendly, knowledgeable staff. I would highly recommend buying a car from this dealership. Jeremy was honest and helpful. They gave us a great price and we were very happy with their service. More

13 years later Went to the dealership out of the blue and glanced at cars, then came back and bought a new car. The person I worked with was great and I would work Went to the dealership out of the blue and glanced at cars, then came back and bought a new car. The person I worked with was great and I would work with them again. We have taken our car to Future Nissan for years and this is probably the 6th car we have bought from them. More

Great Experience! Frank is awesome! He made my experience at Nissan a great one to remember. He was very funny and welcoming right off the bat. He went above and beyond Frank is awesome! He made my experience at Nissan a great one to remember. He was very funny and welcoming right off the bat. He went above and beyond to help me, and I would definitely recommend his expertise to future customers. If you want a great car, and great customer service go see Frank at Nissan Roseville! More

Bought Pathfinder from Dilsher Singh We are very excited we bought pathfinder and it meets all our needs and our salesman Dilsher Singh'Barry' was very helpful he went through all the ste We are very excited we bought pathfinder and it meets all our needs and our salesman Dilsher Singh'Barry' was very helpful he went through all the steps with us. Will recommend this dealership and Dilsher to all our family and friends. More

Thank you Daniel! Everything about this dealership was an A+. From customer service to quality of work, it was an awesome experienced. He made us feel most welcome and Everything about this dealership was an A+. From customer service to quality of work, it was an awesome experienced. He made us feel most welcome and worked with us in getting exactly what we wanted. Thank You Daniel!! -Nathan family. More

Excellent service My overall experience was excellent. Dustin and Dominic were very helpful and awesome to work with. If your looking for a good deal and nice car go to My overall experience was excellent. Dustin and Dominic were very helpful and awesome to work with. If your looking for a good deal and nice car go to Nissan of Roseville and see Dominic. More

How Car Buying Should Be Done I am not always one to write or leave a review but when service goes above and beyond to help I want to share it with everyone. This was an amazing c I am not always one to write or leave a review but when service goes above and beyond to help I want to share it with everyone. This was an amazing car buying experience. A huge thank you to Sean Millikan our sales rep for making it happen. He was knowledgeable, helpful, trust worthy and did an awesome job. I would get a car from Sean in the future. Thank you for making my car buying experience what it should be! More