Future Nissan of Roseville

David Cooley Is The Man As soon as I pulled into the lot David guided us in the right direction. He was charismatic, quick-witted, passionate, informative and above all. ve As soon as I pulled into the lot David guided us in the right direction. He was charismatic, quick-witted, passionate, informative and above all. very helpful. More

We bought 2 cars! I stayed at this dealership because the team made me a great deal for not just one but two cars! Nice salesperson without pressure. Chris listened to I stayed at this dealership because the team made me a great deal for not just one but two cars! Nice salesperson without pressure. Chris listened to my concerns and answered my questions. Joey financed our cars without dragging out the time. More

Respectful, quick, efficient and seamless After being in an accident where my vehicle was totaled the last thing I wanted to even think about was having to get a new car. Jonathon, Josh, and Z After being in an accident where my vehicle was totaled the last thing I wanted to even think about was having to get a new car. Jonathon, Josh, and Zack got me in and out in a couple of hours all while providing the best customer service as possible. They treated me like family, guided me through the process seamlessly, and made buying the car the least stressful thing out of my whole experience. They broke things down for me so they were easy to understand and treated me with the upmost respect. They took the time to do things right and were extremely efficient. They were able to get me the car of my dreams with my budget in mind and in the very limited time frame I had. They went above and beyond to get me what I needed and easily worked with my budget and were very easy to negotiate with. They have certainly gained a lifelong customer in me. 10/10 would recommend stopping by and letting Jonathon, Josh, and Zack take care of you and your car buying needs. More

Everything you would want in a salesman. Amir once again treated us with a pleasant smile, dignity, and respect. He always has our best interest in mind and delivers great customer service. Amir once again treated us with a pleasant smile, dignity, and respect. He always has our best interest in mind and delivers great customer service. More

Great Service! Amir was super approachable and made my first car purchase a breeze. He was honest, respectful, and helped us find exactly what we were looking for. Amir was super approachable and made my first car purchase a breeze. He was honest, respectful, and helped us find exactly what we were looking for. More

Sucks services This dude does not know how to communicate. Very rediculous. I stopped by at 10:30 am with my appointment. The services were guaranteed done by 1:00 p This dude does not know how to communicate. Very rediculous. I stopped by at 10:30 am with my appointment. The services were guaranteed done by 1:00 pm. I had to wait until 2:30 for the oil change to be done. And he canceled the car wash without my permission, so I had to wait for another 30 minutes. He never apologized. Very rude. He should not be working for Nissan. I was not given A service report. More

Super friendly David Cooley helped me find the car I loved and made sure I got around the price I was looking for. Very honest and really connected wirh him! David Cooley helped me find the car I loved and made sure I got around the price I was looking for. Very honest and really connected wirh him! More

Optional fee isn't so optional once you're in finance UPDATE: After being in contact with Michelle (the owner-loyalty manager) and Adrian (used car manager), the dealership has offered to make things righ UPDATE: After being in contact with Michelle (the owner-loyalty manager) and Adrian (used car manager), the dealership has offered to make things right; I will update this review when confirmation has been made. ORIGINAL REVIEW: Bought a used Toyota truck last night from this dealership. When running numbers with the salesman, there was a $199 dealer-fee for "etching" called EXPRESS CODE. This fee was explicitly defined as OPTIONAL on ALL documentation, and the salesman confirmed that I was not required to pay for it if I didn't want it (and I did not want it at all). Fast forward over an hour, and we're in the finance room, where the finance guy shows me a paper with the $199 fee, and I declined it. The finance guy said it's not optional, and it has to be paid for or there's no deal. I asked to discuss this with the salesman who told me otherwise; he came in and apologized for mis-speaking, claiming that their dealership had already paid the fee, and then needed to charge it to me to be reimbursed. I was ready to walk out the door (yes, for a $199 difference), but unfortunately my wife was with me and she doesn't like "causing a scene" so I ended up reluctantly buying the truck anyway. Now I'm stuck leaving negative reviews on this dealership all over the internet because they weren't willing to do the right thing. Attention Future Auto Group, I hope that $199 was worth it... Also, I know their used-car buying team does NOT overpay for the inventory they take in. If/when this dealership tells you they paid $3k over trade-in value, and they try to negotiate off of that inflated price, you need to walk out the door fast. More

David Cooley was great and made a used car a great experience. Future Nissan of Roseville was a wonderful dealership who puts their customers first. was great and made a used car a great experience. Future Nissan of Roseville was a wonderful dealership who puts their customers first. More

Great Customer service from Amir, walked out with my new truck. :) highly recommend. If you need a new car hit them up & ask for him. from Amir, walked out with my new truck. :) highly recommend. If you need a new car hit them up & ask for him. More