Future Nissan of Roseville

If you are looking for great customer service please go to Nissan Roseville! Ask for Glen Weller or Jeff Jones! You won't be disappointed! to Nissan Roseville! Ask for Glen Weller or Jeff Jones! You won't be disappointed! More

New Car Matthew Krier was our sales person, he went above and beyond our expectations, when purchasing our car he wasn’t pushy, very informed to what our need Matthew Krier was our sales person, he went above and beyond our expectations, when purchasing our car he wasn’t pushy, very informed to what our needs were, actually made it a pleasure to buying a car. More

Bill .."The Master" of Customer Service I went in to the parts department for a simple battery for my fab. Bill put the new battery in, & took the time to educate me on the uses of the fab. I went in to the parts department for a simple battery for my fab. Bill put the new battery in, & took the time to educate me on the uses of the fab. How to start the air conditioner or heater as I am headed across a parking lot. He also explained what I should do if my fab doesn't work or the battery is totally dead. I know you might think this is common sense, I am 62 yrs and not tech savey. Bill took the extra time, and went the extra mile. Oh...I should mention I also walked out with two car cell phone holders because he was willing to answer my questions and give me much appreciated advice. Bill totally exceeded my expectations and this is my definition of "Amazing Customer Service" Thank you Bill! D. Haggard More

Jonathan Vierra and the team at Future Nissan of Roseville, gave my family and I VIP service. If you’re looking to buy a great car and amazing customer service, go see Jonathan V. Amazing work at Fu Roseville, gave my family and I VIP service. If you’re looking to buy a great car and amazing customer service, go see Jonathan V. Amazing work at Future Nissan! Thank you! More

RUN! Take your money elsewhere!!!! Worst experience RUN! Take your money elsewhere!!!! Worst experience ever. Found out we over paid a lot at this location than any other Nissan dealership. Staff was RUN! Take your money elsewhere!!!! Worst experience ever. Found out we over paid a lot at this location than any other Nissan dealership. Staff was DISHONEST from the beginning. Went to this specific dealership after a long day of shopping around not planning to buy. Salesman David helped us and was being dishonest about the price. Claimed they were giving us an extra $2000 off when ALL NISSAN DEALERSHIP was having their nationwide sale. Other dealership were giving an extra $1500 off total savings of $3500 on brand new cars. Kenny was also giving us a higher APR because dealerships make profit from higher APR and they sneaked in a theft deterrent cost of $199 that was suppose to be "optional" but really wasn't. Kenny was also very rude and inpatient when we were showing the dents and scratches on the certified used vehicle. After a long 5+ hours of being at the dealership, Joey the finance manager was just telling us where to sign and was not explaining the contract. Because I was ready to leave from physical and mental exhaustion, I signed. The car was not washed or detailed like how other dealership take care of their customers, there were no floormats, and the gas tank was not full. When I finally read my contract, our APR was actually charged higher. When I called to return the car after a day from purchasing it, Dustin, the "sales manager" refused and was being rude because we did not purchase the "2 day cancellation option." Even though we were never told about the option, Dustin refused to return our money and offered to fill up our gas tank, wash our car, light detailing, and carpeted floormats. When we went back the 2nd time for those services that was promised to us, we only received floormats and David claimed the gas pump was "broken " even though we saw other employees filling up cars from other dealerships. Totally dishonesty from all employees and was given the run around. Tried contacting other sales manager Brandin and he was rude, no help at all. Tried contacting Michelle the loyalty owner manager but she never responded. Never coming back to this dealership. My money is better spent elsewhere! More

Great people that help me an my wife a great car they are helpful and they won't push you into just buying any car helpful and they won't push you into just buying any car More

Future Nissan, hands down will be earning our business again. We had the best experience we’ve ever had purchasing a vehicle. We were offered an amazing warranty, fair trade in value and working with the again. We had the best experience we’ve ever had purchasing a vehicle. We were offered an amazing warranty, fair trade in value and working with the team was 100% easy. David Cooley was an excellent Salesman, straight shooter and went above and beyond. We share our experience with everyone looking for a vehicle. 10/10 recommend Future Nissan! More

David and the Nissan Team got me a great deal and I'm very appreciative of them and the time they took to help me out. very appreciative of them and the time they took to help me out. More