Future Nissan of Folsom

Love the service department. Chris Bishop is my go to. He’s very personable and knowledgeable. I love coming in and he knows who I am. I will not make an appointment with anyone else. He’s very personable and knowledgeable. I love coming in and he knows who I am. I will not make an appointment with anyone else. More

Chris is great at making every service appointment fast and hassle free. Has the best customer service! Is always making sure your vehicle is in tip top shape and hassle free. Has the best customer service! Is always making sure your vehicle is in tip top shape More

The absolute worst Dealership I’ve ever had to deal with, they scheme to get you in there you leave with a car with no paperwork. They don’t do paperwork in a timely manner I’ve had the worst experience with they scheme to get you in there you leave with a car with no paperwork. They don’t do paperwork in a timely manner I’ve had the worst experience with this dealership then with any dealership ever. I highly recommend you think twice before dealing with these people. They banged our credit to xxxx, and then left us with no vehicle. Just the absolute worst! BEWARE! More

Excellent and expedient customer service, ride back and forth to work, vehicle was kept clean, and repairs and cost explained thoroughly. Service and work was quick. forth to work, vehicle was kept clean, and repairs and cost explained thoroughly. Service and work was quick. More

Really great service. Had my car in and out Really fast. My car runs excellent since I went. Definitely will be going back again anytime i need service done on my car. My car runs excellent since I went. Definitely will be going back again anytime i need service done on my car. More

I visited the dealer to complete the purchase of my 2017 Nissan Altima leased vehicle with Kevin and the finance department, the process was very quick and painless. Nissan Altima leased vehicle with Kevin and the finance department, the process was very quick and painless. Thank You Everyone More

Only for warranty work, not "Suggested maintenance" Warranty was work was fine and better than most for a bad CVT trans. replacement on a 2014 Sentra. Nissan stepped up on these if your car is under 84k Warranty was work was fine and better than most for a bad CVT trans. replacement on a 2014 Sentra. Nissan stepped up on these if your car is under 84k you are most likely covered. But after that we received a list of over 2k repairs that don't seem valid and we had another shop confirm that. The service advisor or the tech is trying to hard to sell things that don't pass the smell test. More

Very friendly and always let's me know what is going on with my vehicle. The service team is very nice Chris Bishop is wonderful. with my vehicle. The service team is very nice Chris Bishop is wonderful. More

Best buying experience The buying experience at Future Nissan of Folsom is unlike any other I've had in the past. No pressure, very open conversations from my Sales rep (Mic The buying experience at Future Nissan of Folsom is unlike any other I've had in the past. No pressure, very open conversations from my Sales rep (Michael Roos). I walked away feeling confident about my purchase for the budget I have and for my needs. As a woman, I am guarded about being spoken "down" to or having my needs minimalized. Michael and team were incredibly patient - answering all my questions without feeling like I had to make a decision right on the spot. By the time I made my decision there was no buyer's remorse feelings (as I have had in the past). The Future Nissan of Folsom crew seem like they value building trust and respect with their customers. Thank you Michael and team! More

Excellent service at Folsom Nissan I made an appointment on line which was easy and convenient. I was met at my car by service advisor Chris who is helpful, polite and very business lik I made an appointment on line which was easy and convenient. I was met at my car by service advisor Chris who is helpful, polite and very business like. The waiting room was spotless as was the bathroom and there was plenty of room to socially distance. It is the service at Nissan that convinced me to buy my second Nissan and I don't think I will ever buy another car! Excellent, Excellent service every time! Lori More